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✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery
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Counter-serve chain specializing in sub & club sandwiches, plus signature potato chips.
Address and Contact Information
Address: 3841 E Main St, St. Charles, IL 60174
Phone: (630) 377-9590
Order and Reservations
Order: Order online
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Reviews
Dan Dan The Sprinkler man
Uber messed up my order and boy did jack take care of me. One heck of a guy treated me with the most up respect. He made it right. Thank you JACK
… moreMike B
If I could give a zero I would. Start eating my sandwich and bite into a piece of plastic. Come to realize it’s the corner of some sort of baggy. Disgusting. Can’t imagine the level of not caring to have that end up in one regular size sandwich and not notice before you send it home with someone. Probably never eat at Jimmy John’s again. Gross.
… moreMariella longo
I usually don’t do this but it’s just for food safety purposes. I ordered my sandwich at 11:30 and it got here at 12:30.. i look at my sandwich and there was hair in it. Please make sure to wear gloves when you make sandwiches.. because just imagine finding a piece of hair in your food.. it’s for real nasty.
… moreGeorge Doonsman
Slow and wont answer their phone when you call looking for your food. I normally love Jimmy John’s but will never eat at this location again. Ordered at 11:27am, by 12:34pm no food and I can’t get answer on phone. Horrible. Don’t give them your business. Please have the District Manager or Franchise Manager call me, I’ll buy this location and run it better. Everyone will make money and customers will love service
… moreMatthew Taub
This is a terrible location we won’t be ordering from again. We ordered lunch for the office and most sandwiches came with next to no meat. Mine came with absolutely NO meat. When I called to get it corrected they said I could drive in and pick up the meat. Manger is rude and short. I agree with other reviewers that they would be better served with a manager that cared at least a little bit about customer experience.
… moreMarco Prignano
Must be my fault for not asking for normal portions.
Got a sprinkle of lettuce, mountain of meat and was dry as the Sahara.
Update: 12/28/21
Went back for a web redemption and wife was more pleased with her sammich. Had more lettuce and mayo and was less dry. As she has been coming to this location for years as she works right here she said there used to be more lettuce but is guessing with covid and shortages etc. etc. etc. Overall was an improvement. 2nd photo from today.
… moreGot a sprinkle of lettuce, mountain of meat and was dry as the Sahara.
Update: 12/28/21
Went back for a web redemption and wife was more pleased with her sammich. Had more lettuce and mayo and was less dry. As she has been coming to this location for years as she works right here she said there used to be more lettuce but is guessing with covid and shortages etc. etc. etc. Overall was an improvement. 2nd photo from today.
Suzy Armstrong
I placed an order for delivery at 12:20 PM. It is currently 1:20pm and I still have not received my delivery order. I called the store at 1:10 and was told that the delivery driver only left 15 minutes prior and it would be an additional 15 minutes for the driver to deliver my sandwich. No apologies from the store, no recognition that this was an above average wait time.
Update: I canceled my order at 1:30 and the manager remained unapologetic. He called his delivery driver while still on the phone with me to ensure I wouldn’t receive the sandwich before issuing a refund. Didn’t place me on mute, could hear the whole conversation. I understand long delivery times, I don’t understand a lack of professionalism.
… moreUpdate: I canceled my order at 1:30 and the manager remained unapologetic. He called his delivery driver while still on the phone with me to ensure I wouldn’t receive the sandwich before issuing a refund. Didn’t place me on mute, could hear the whole conversation. I understand long delivery times, I don’t understand a lack of professionalism.
Michael Kolodziej
Never again…. $12.73 for one of the Hot Roast Beef Sandwiches, I got 1thin slice of roast beef…1 sandwich was mostly lettuce and sauce. Complete rip off. Your store is bogus as hell ripping people off, and out of hard earned money. TO ANYONE READING THIS STAY FAR FAR AWAY FROM THIS ESTABLISHMENT. Choose Portillo’s, Potbelly, or Jersey Mikes. Stay away from this store!
P.S. I’d leave no stars if I could.
… moreP.S. I’d leave no stars if I could.
Mike J. Hatch
This has to be the worst ran Jimmy John’s I’ve ever been in. The young men that are working here are so unfriendly and rude. If they don’t like making sandwiches, maybe they should attempt to get a different kind of job. It makes it really awkward when you’re in there ordering food for the customer. The owner should really pay attention to this my
last time here.
… morelast time here.
natalie sarwin
If I could rate this a zero star I would I called to place my order it took more than 20 minutes to the point where I didn’t even place it over the phone I had to do it over the app the customer service is terrible and the young gentleman that was Answered the phone couldn’t even put my order in properly and then when I run him my card number he couldn’t even put it in properly twice this is a horrible Jimmy John’s I would never come here again and never place an order from them
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