Nicole Watts
I placed an order for pickup because my husband is sick and I’m in school so I was looking for something quick and easy. I asked for extra veggies and protein with light sauce. I received the opposite. This is twice now. I know people have off days so I usually give them a second chance but I’m done eating here for a while.
When I walked in no one said a word. Usually they’re very friendly and say hi. I just got watched while I grabbed my to go order and filled my drink. It was uncomfortable.
I provided a picture of my sandwich in case there’s any question.
… moreClaudia
I’ve given this location multiple chances, but I’m honestly disappointed. This is the third time my order has been made incorrectly, and for $13–$15 per sandwich, I expect basic accuracy and consistency, since I’ve only ordered online about 4 times!
On more than one occasion, the sandwich was not toasted as requested, ingredients were missing (like lettuce or spinach), and random items such as pickles were added without being asked for. It feels careless, especially when the order is straightforward.
I understand mistakes happen, but repeated errors make it hard to justify coming back, even especially at these prices. I’d really appreciate more attention to detail and better quality control moving forward.
Unfortunately, based on my recent experiences, I doubt I’ll return.
… moreMadison Cannon
The building was clean and food good. My problem is when I tried to use the app it kept failing regardless of what phone/card was used and there was a BOGO1 deal that I had wanted to use. When I went into the store there was no way for them to honor the coupon even after showing them that it wasn’t working. They were very friendly just wish there was a way that it could be honored when it is the stores app that was failing.
… moreRyan Wilhelm
Fast, friendly, and clean — exactly what you want!
… moreKelly Martin
First time at the Bennett location. Friendly workers,. Bread a little tough. but all ingredients fresh. Clean environment but a little stark and bare basic atmoshere.
… moreCrystal Sanchez
Hannah was amazing, friendly and patient! Great employee, she’s a keeper!
… moreMel White
We were the only people in the store. We stood in the order area 3 minutes waiting for the two young ladies to even acknowledge we were there. When I got their attention I said as a person who has worked in service industry for 40 years – that to acknowledge your customers is key. Thru just gave my husband and I an uncaring smile that said- we don’t care if you leave. So we did- they never said a word. The grocery sent door had great deli sandwiches at less than half the price. Plus they we friendly
… moreJoshua D Appelhans
Sooooooooooo got ripped off. I clearly ordered a large on my mobile order and the two girls including the manager told me that they charged 3.50 more for the large but only gave me a small drink. I don’t understand the logic to this but this subway acts like they can get away with everything and I am so tired of it. It’s not that hard to work for Subway so why is it that they hire these uneducated managers? Sadly, they don’t care. But next, I’m asking for a full refund. Also, she was very rude and argumentative. She might need an attitude adjustment and some customer service skills if you want her to work in your store subway. I’m so irritated that I just had to share this experience because it’s still insane they want to charge you a large but give you small drink.
… moreLuana Branch
If I could give zero stars I would. Every single time the staff is horrible. I usually take the time to go to Strasburg for better service but I was in a hurry. If I live in Bennett I should be able to go to the Bennett subway. Anyway there was a soccer team before me and I politely stood in line. I understand that the girls could be frazzled but what they did is rude and wrong. The poorest customer service every single time. Ordered 3 foot long sandwiches to go. Asked the girls if they could mark the sandwiches so we wouldn’t have to play a guessing game. Thinking it’s funny or something they marked all sandwiches with salami. Only 1 sandwich was a spicy Italian. The other 2 were cold cuts, one with extra meat. If I was the owner of this franchise I would fire the girl who did this. We didn’t think it was funny while we were trying to figure out our sandwiches in the car.
… moreDan Lorenz
CRAZY TIMES WE ARE IN. $35 for two ft. long subs. No chips. No drink. No cookie. The sandwich was good. It’s also sad that we are forced to get the wet rotisserie chicken that soggies up the bread in seconds vs the stripped chicken that used to come on the Chicken Bacon Ranch sandwich. Unless we of course up charge for it. Had I done that my meal would have been over $40 when Buffalo Wild Wings sit in meal cost 20-30$ Yikes Subway.
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