Matthew Valle
Oh how the mighty have fallen. Very disappointed with the quality food at this Panera. For quite some time the level of food has been going downhill. But today was the last straw. Broccoli cheddar soup is just watery and nothing in it. Not even BROCCOLI LOL. I ordered a chicken bacon rancher and got a giant piece of bread with two thin slices of chicken. My partners food haD stale hard cheese. The staff looked like they couldn’t be bother to correct the issue. They took their time making a new one which made my food get cold as I waited. Overall very poor experience.
… moreLynett Jones
I use to love love love Panera Now, I am at the point where I do not want to spend my money there. It does not make any sense that I am spending $10 on a sandwich that looks like a kid’s sandwich. It was supposed to be a half sandwich. Find a great deli to spend your $10 at.
… moreTiffer Walton
How the powerful have fallen. Extremely dissatisfied with this Panera’s meal quality. The quality of food has been declining for a while. However, today was the final straw. There is nothing in the broccoli cheddar soup; it’s just watery. Not even BROCCOLI, haha. I received a huge piece of bread with two small slices of chicken when I ordered a chicken bacon rancher. There was stale hard cheese in my partner’s dinner. The employees didn’t seem to care enough to fix the problem. My dinner grew cold while I waited for them to finish creating a new one. Overall, a pretty bad experience.
… moreSalman Iftikhar
Brunswick Square Panera: Service and Freshness, Unmatched!
This Panera Bread location inside Brunswick Square is genuinely a cut above the rest, earning a solid five stars from me. What sets this store apart is the exceptional level of service. Every single time I visit, the staff is incredibly friendly, attentive, and genuinely seems to care about your order being perfect. Whether it’s the efficient cashier or the team member bringing my food to the table, they are quick, polite, and always smiling. They embody what good customer service should be.
Beyond the stellar team, the freshness of the food here is consistently outstanding. My salads are always crisp, vibrant, and perfectly dressed—the vegetables taste like they were just picked. The baked goods are wonderfully soft and warm, and you can tell the ingredients, even in simple items like their sandwiches, are high-quality. It’s clear that this kitchen prioritizes quality ingredients and careful preparation.
If you’re in the mall or the area and looking for a reliably fantastic meal experience, look no further. This is the definition of a great lunch spot!
… moreJimin Park
Food… Is… Not the same :/ I miss how it used to be back then when the food was actually good, the bread was fresh, and the drinks tasted like something.
Bathroom also smells like a public NYC toliet. They never fixed that for years and now it’s awful as the smell permiates into the dining area.
Unsure if this place is will still be open with the planned renovations.
… moreAngie
I stopped by with my family. — despite us placing a large order, the order was both accurate and made rather prompt. I presume the Manager is who took our order— she was hospitable, detail oriented, and went above and beyond with Customer Service.
… moreMyrrah Grey
This was quiet and calm in the morning. I love this and for any person seeking solace. I had the 4cheese quiche and chai latte. I also tried the steak and wake sandwich. All were cooked well and tasted delicious. Service was patient with indecisiveness. Thank you! Once I got a good handle on what I wanted, she was quick to gather all baked items and order. So kind are the ladies in the back who gave a “good morning” greeting. All in all, I will come again for a mommy morning break. Thank you all.
… moreyakkhanadha
Today me and my friend went to this restaurant, it was a good experience, place is clean, we had our breakfast here, I like the food, but what we Oder did not come something els we got, but we both were like it, anyway it’s our first time here, we will try it again, thank you guys keep it up
… moreНаташа Бобренко
When you get something like this for breakfast, it’s not very pleasant. What do you think of the two photos? Expectation vs. reality?
… moreCarol C
We eat at all the Panara restaurants while traveling where available. This one is the east Brunswick mall location. It definitely needs a good cleaning and overhaul…the years show on this location…but beyond it being down right dirty..the food is unlike any Panara we dine at. The portions are small the sandwiches your lucky to get the filling on one side only enough meat for a quarter of the bread…so they spread it out paper thin to cover the bread. If your salad or sandwich calls for topping good luck..when I questioned why my Fuji salad didn’t have any Dryed Fuji apples on it I was told oh we ran out a couple days ago and didn’t get them in yet !! It just goes on and on ….last of all I asked to speak to a manager and was told they left for the day…
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