Karai Lounge Indian Takeaway

  4.1 – 146 reviews   • Indian takeaway

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Traditional tandoori dishes, curries and creative modern fare in a spacious contemporary setting.

✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Karai Lounge Indian Takeaway ngdom

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karailounge.com

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Contact Us – Karai Lounge

Karai Lounge Is A Takeaway In Chester, We Serve Great Tasting Biryani Dishes … 10 Brookdale Place, Chester, Chester, CH1 3DY. 01244 322288. Order Now.

Karai Lounge Indian Takeaway, Chester, United Kingdom

Karai Lounge Indian Takeaway offers a diverse range of authentic … 10 Brookdale Pl, Chester, CH1 3DY, United Kingdom. Sunday: 4–10PM. SuMoTuWeTh …

Reviews

Isabella Over
I lived in Chester for three years as a student, and had never tried this place until my graduation week! Super, super impressed. It was so easy to order online for a timed pick-up, so many options to choose from, and they were so lovely when I came by to pick it up. The food was incredible, no complaints from anyone!

Would absolutely come again when next visiting Chester and will definitely recommend to others.
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Sheena Patel
Amazing food everything I ordered was spot on! I called the restaurant as they forgot my drink, a girl called Saba was so lovely and polite and got the delivery driver to send me one out. Food wise don’t think twice and definitely order from here! If I come back to Chester this is a MUST on my list!!!!!
Thanks for a good service Saba 🙂
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Pheona Kidd
Absolutely fantastics food for our wedding catering , can’t Thankyou guys enough , piping hot , on time , delicious!!
Our guests loved it and I would recommend to anyone for a quick takeaway or to cater your event , I’m an event manager and if seen lots of catering over the years but I’m so happy you were recommended to me. Thankyou
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Scott Lloyd
Delivered a curry after 1 and a half hours, pillar rice missing,after calling i was asked if I could get it next time!!Very reluctant to resolve the their mistake, shame as their food isnt bad.
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Jason Brimelow
Ordered for collection on just eat. Food was prepared on time and was hot. Chicken Naga was very spicy and tasted of the chilli and the keema naan was thick and full of minced meat. This is one of the best hot curry takeaways I have had in a long time and 100% recommend
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Stacey Ashford
We fancied an Indian so found Karai Lounge via the Deliveroo app. Ordered at 19:13 and waited patiently. By 20:37, we were really hungry so we called up to see where the food was. They apologised it was late and said it would be there in 15 minutes along with some poppadoms as compensation for the wait. 21:10 I’m back on the phone asking where our food is and I’m told the driver is 5-7 minutes away, we explained we were unhappy with the service but they didn’t have much to say. By 21:22 the food had still not arrived, so my partner rang up and told them if it didn’t arrive in the next 5 minutes, we wanted a full refund as it had been over 2 hours since we ordered and were now ravenous. The customer service was poor and the lady on the phone didn’t really seem to care or offer to do anything more for us, even suggested that we should have ordered via their website and not Deliveroo for a better experience, yet it was their delivery driver providing delivery, not Deliveroo. Finally the food arrived at 21:28, 2hrs 15mins after we had ordered, my partner asked the driver where he had been and he blamed the local speed limits and laughed… Karai is only 2.1miles away from our house, and it’s mostly 30mph zones. Absolutely no excuse. The food thankfully was hot and delicious. It’s a shame that they produce such lovely food and let themselves down with their customer service and delivery times. Needless to say, I think we won’t be going back as reviews seem to consistently show they are unreliable with their delivery times.
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Craig Miller
Ordered a delivery last night at 6.30pm to be delivered at 8.20pm. I naiively assumed ordering in advance would allow for a timely delivery.

It got to 9pm and I called them up to ask where my order was and was told it would be at least another 35-45 minutes (so pushing 10pm for delivery). When I asked why, I didn’t really get any explanation which was extremely frustrating.

Needless to say, not wanting to eat at 10pm, I had no choice but to cancel the order which in itself proved difficult with me having to call them on a number of occasions before they actually authorised the refund.

It’s a shame because I’ve ordered from Karai before and the food is very good but due to this experience I won’t be ordering from them again in the future.
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Neil Owen
Best Indian food in Chester, delivery always very reliable, food always delicious.
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George Owen
Food is ok here but the delivery times and service is consistently bad. I just had 1 starter, 1 main and 1 naan and it took 1h 40 mins. Phoned the restaurant and there was no apology. Won’t use again.
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Thrashmaster
Great quality, tasty, spicy food. Consistently good. Excellent phone service. Highly recommend.
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