Graham Wright
Came for nuggets. Bathroom said “no.” Locked me in. I am now part of the tile conspiracy. The soap is judging me. The hand dryer is plotting my downfall. I screamed, but the ceiling laughed. Somewhere, a cow is taking notes. I may never eat chicken again. 11/10 would be haunted here again.
… moreGabby Deas
The staff at this Chic-fil-A go above and beyond with their customer service and timeliness. They can get extremely busy especially with being a location in the hospital but they always stay consistent! The manager (I think he’s the manager) is so helpful and always out front helping the other employees out when needed. And Jerrika is an absolute angel – she’s made my day multiple times just with her customer service skills alone! They definitely have the right people running this location & I’ll always be a customer!
… moreWesley James
This low rating is relative other Chick-Fil-A restaurants and is all about service. The first problem is that it’s the slowest CFA I’ve ever been to. The 2nd problem is that they don’t use the CFA app so you can’t use electronic gift cards. Being in the hospital, this is especially inconvenient as loved ones and friends often give electronic CFA gift cards to make things more convenient for patients and family members while they are staying in the hospital. The last and least significant issue is the limited menu options but if they are slow with a limited menu then they probably don’t need to have a full menu. The food quality is as good as ever.
… moreCh S (Papachaz)
our grandson is currently at the childrens hospital. They gave him chic fil a gift cards. Today he wanted chic fil a, and finding this one on google was just a few minutes walk, I thought was awesome, until I got there. No signs telling you it’s in that building. no signs IN the building telling you where it is. When I got there they were having trouble with their machines and told me it was cash only. I told her I had gift cards, they told me they don’t take gift cards at that store. I said fine just give me a kids 5 nugget kids meal, she very rudely told me they don’t do kids meals there. I just turned and walked out, a couple blocks down are Burger King and McDonalds. Don’t bother going to this one, if you can find it, they’re not at all customer service oriented
… moreLeticia Skinner – Banks
Customer service is to be desired. This location has the rudest, unpleasant employees ever.
Its unfortunate. This location gets so much business and people are hesitant because of cold food and rude people.
You can’t even get a shake in the morning even though they they use the shake mix for coffee, make it make sense.
This location needs to close down rehire and train and then open back up.
… moreJordan Parker
The rudest employees of any Chick-fil-A I’ve ever been too. Professionalism is an understatement. They need to be shutdown till they can get new workers. Takes over 20 minutes just to get food. All away round RUDE & HATFUL attitudes!
… moreBill Boswell
I am Currently in the UAB heart transfer wing awaiting a new heart. All I wanted from Chic fl-A was simple milkshake. When ordering, she was treated very rude by the staff with lack of respect as a customer. This is the second time this has happened to her during our stay. My wife was being very patient as possible during this event and did not complain. This will be last time she will visit at this location. Very unprofessional for such a repeatable co.
… moreLogan
Worst chick fil-a I’ve ever been too no one was happy no one cared everyone had some attitude at like 11am would not go back
… moreEdward Campbell
I hate leaving a bad review for a franchise that normally has fantastic service, but this is not your standard Chick-fil-A experience. The servers are rude and inefficient. It’s already bad enough that you are at a hospital (possibly having the worst day of your life), but come to this location and you will probably end up leaving disgusted with people and the lack of basic people skills that they possess.
Then again, the food was okay … Just overpriced and a long wait.
… moreCasey Harding
I stood in line as the only customer at the time and watched the employees intentionally avoid approaching the register to take my order for 3-4 minutes. Once I was motioned up I learned they were out of nuggets and chick fil a sauce so I settled for a #1. It took 15 minutes for me to get my food. Soggy fries and the sandwich was fresh out of the microwave. Rude staff, sub par food. Ashamed this is at UAB Hospital. Definitely not up to Chick FIL a standard.
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