Christopher Robinson
Absolutely the worst Wendy’s experience I’ve ever had. Items missing from our order. Wife went back inside and it took her standing at the counter for 5 mins before the staff including the manager to get off their cell phones long enough to realize she was there. No apologies for the lack of poor customer service of any kind. Definitely will not visit this location again. Businesses often fail because of poor management.
… morek seal
Went through the drive through and ordered a burger. Got to the window and the girls working was trying to give me the wrong order. I got home with my order and started eating. The burger didn’t taste right. I looked at the burger and it was still raw. Seriously! Now days you can’t eat that. If I get sick, I am not going to be very happy.
Please check your food before eating, anywhere.
… moreBrianna Watts
We’ve been to this location often and usually don’t have any issues but this time was truly awful and borderline unsanitary and unsafe. For one thing they forgot our fries which is forgivable, I simply went back in and grabbed them, however upon returning home and digging into our food we found that my fiancés burger was not even fully cooked and was bloody and raw inside. If we didn’t live thirty minutes away I would be driving back and showing this to a manager in person. This could make someone seriously sick.
… moreHeather Bray
Came through today and got a baconator meal. Fries were old and plain,
and my burger was smashed together and my drink was even flat. I had cash
, apparently they dont accept a 50 or 100 bill. The manager proceeds to tell me there is a sign on the window. They need to put it on the menu so you know before you wait in line. ♀️
… moreTawnya Lewis
The employees in pea ridge are polite and positive. The food is pretty good for fast food. I have went when everything I ordered was luke warm but today things were fresh and hot.
… moreKevin Pettinger
Slowest Wendy’s this side of the Mississippi. Doesn’t matter what time you show up or how busy they are, it never fails that you are asked to pull up or park past the drive through because they are waiting to cook some food item. NOT fast food.
… moreFrank Rizzo
Absolutely horrible customer service, 7/31 at 1:00pm, waited at the counter for several minutes and not one employee acknowledged me. There were no cars in drive through and only about 5 people in the dining room. I only have so much time to eat lunch while working. I won’t ever come to this location again. To the employees and management of this location, In case you need a reminder, it is the customers that keep the lights
… moreAmy Jackson
40 min wait when there is no one else in line. Ordered on app, got here 30 mins later and food still not ready. 2 chili, a potato and 2 burgers shouldn’t take 40 mins when restaurant is empty! Edit…… Tried eating here one more time. Ordered a bacon double stack. Got home and NO BACON! How can you forget the bacon?????
… moreMatthew Curry
Fairly new store, it was great the first 3-4 months until everyone got comfortable and complacent and then subtly food quality started to change and not for the better (hard dried out buns, old cold hard fries etc…). Employees started out the same, at first they were attentive and friendly and now your lucky if one of the teenagers that work there crack a smile and say thank you as you leave. There is one thing I still highly enjoy at this restaurant and that is the wonderous soda fountain machine that can conceivably create any soft drink combo you desire…. Ain’t technology grand?
… moreMarilyn Cochran
I was the only one inside and had to wait 20 minutes for my order. While waiting, I observed that there was 5 people at the fryers and grill. 3 had long hair, unrestrained and flying every where. Kinda gross….
… more