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Your local Concord Subway® Restaurant at 856-B Union St S brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6 sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options.
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Reviews
Kimberly Lefler-cox
Why was an elderly lady by the name of Renee allowed to be extremely rude to customers/drivers? Is providing quality customer service out of reach…may be send her back through customer service training or start one. I ordered via online at 3:10 pm and they were not ready until 3:50 pm when she decided to be smart at mouth….! Really Renee …. Are you not capable of providing quality customer service or even being somewhat nice to people?
… morematt burnette
Walked in and completely rude employees like they just hate life working there and was mad for trying to shut down two hours early . Poor attitude and customer service for the whole experience. Asked for the sandwiches to be toasted and she acted like she did nothing was toasted bacon was raw had to come home and toast my own sandwich’s . Don’t waste your time coming here go to Harrisburg for way better service
… moresherry Waller
Worst service Ever! All the tomatoes and lettuce was wilted and gross I asked for new tomatoes and the girl behind the counter said they were out! The after we ate our food they brought out fresh tomatoes. I asked her why didn’t she bring them out for us. ?? She snapped back and said we had to FIND them! We are elderly white folks that frequent this place. When other folks of color came in they got the fresh lettuce and tomatoes. VERY DISAPPOINTED!!! We wont go back. We’ll drive further for better service.
… moreJocelyn M (Joy)
Normally I have a pretty awesome experience here. The sandwiches always taste great and the cookies are delicious. My family and I love the softest least baked ones lol. So I usually request those VERY NICELY and the younger girl has no problem obliging. The older white male had a bit of an attitude last time I was there and requested them. I mean, sir why do you think I wanted the most burnt and crispy cookies you can find? Today, I went and the sandwiches were good, but the older white lady who I asked for cookies was so short and annoyed that I didn’t even bother asking for softer cookies. Got stuck with the old and hard ones. I won’t be returning to this location ever. I can only hope the issue isn’t my skin tone.
… moreVictoria
I went in to order a salad. (Turn a sub into a salad). The Spanish lady was very helpful, and welcoming. My problem was the smell inside the establishment and the lettuce. The smell was very sour and stale. The lettuce was far from fresh. There was another lady there and yes she also wore a badana, but she didn’t give me any problems at all. She spoke just like the other lady. Just needs a deep cleaning and FRESH food.
… moreCarl Isenhour
Very Nice, Friendly, Newly Remodeled, and a Welcoming Environment.
The Service Is Excellent and Staff is Very Friendly. Very Clean and Has a Excellent, (“A+”), Rating Posted By The Health And Food Inspection.
You can Order Thru There App or Just Walk-In and Order from Menu, Or Have Your Sub Made The Way You Like. They Accept Credit Cards, G-Pay, PayPal, Etc.
They Also Have Many Very Healthy Choice Options Available, So It’s A Delicious and Friendly Place To Get A Great Sub. Fantastic Place to get a Healthy Meal!!
… moreThe Service Is Excellent and Staff is Very Friendly. Very Clean and Has a Excellent, (“A+”), Rating Posted By The Health And Food Inspection.
You can Order Thru There App or Just Walk-In and Order from Menu, Or Have Your Sub Made The Way You Like. They Accept Credit Cards, G-Pay, PayPal, Etc.
They Also Have Many Very Healthy Choice Options Available, So It’s A Delicious and Friendly Place To Get A Great Sub. Fantastic Place to get a Healthy Meal!!
Roberto Paredes
Not a good experience, the lady the with the subway bandana on her head,nasty attitude,rolling her eyes ,slam the oven doors,didn’t let me finish what I try to order,just because I order 4 subs..I guess she doesn’t like guest to spend money in her establishment (I found out she was the manager) I work in the restaurant and customer service is the most important aspect. If toy not happy find a job the make you happy!
On the bright side the Spanish lady the put the veggies and the old guy on the register…great attitude and with a smile!! Keep it up guys!! Sorry you have to work in the environment.
… moreOn the bright side the Spanish lady the put the veggies and the old guy on the register…great attitude and with a smile!! Keep it up guys!! Sorry you have to work in the environment.
Tom Leso
The lady was very rude. She’s been rude every time I visit this subway. The bread was undercooked.
… moreGinger Boyd
The lady who helped us was very rude. She was dismissive, and did not let my client finish speaking. She was very impatient and unwilling to give him the time to say what he wanted. He also requested the Titian Turkey (which is around 3x the meat) and only received a normal turkey. 0/10 Do NOT recommend.
… moreMelanie Allen
I had a horrible experience last night at this restaurant and honestly, I probably won’t return to any Subway because of it.
I ordered through the app. My 10 year old son and I went to pick up the order. When we got to the store there was 1 person in line and 2 people sitting at tables waiting for their orders. The Manager was aggravated. I was never welcomed. I was just given a very short nod and “I have 12 tickets (as she brushed them with her hand) you are third if no one else walks in.” I politely said ok, and my son and I went to a table, sat down, and proceeded to play on his phone together while we waited patiently for her and the other teen (?) that was working to make the order. We never said a word to anyone, just played on his phone to pass the time. We waited about 15 minutes and the young man called my name. We grabbed 2 bags of chips and I told them “I still need to pay for these, they weren’t in the order.” They were just going to let me walk out with them. The young man seemed bothered that I had asked to pay. After paying, my son and I both said thank you, and we went to the car. Once in the car, I realized we had left the chips on the counter so we went back in, grabbed them, said thank you again and went home. When we got home I opened the sandwiches and the veggie sub had some sauce on it that I hadn’t ordered and some of the wrong veggies. I called the store to ask them to remake it. What I got was the worst customer service I have ever had in my life! I first spoke to the manager. She said I could either come back that night or come in the next day. I told her I havent eaten dinner I would like it tonight. She complained about how busy they were. She put the guy on the phone and told him to write down the order. I tried to relay what I wanted. We never finished because next thing I know he asked if I was the one sitting at the table and I started to say yes, with my son, but was cut off. The male started yelling at me saying I had checked the order at the table (I hadnt). The order was handed to me over the glass not at the table. He told me it was my fault for not checking the order. The manager then took the phone and was not only short, but wouldn’t even let me explain what was going on. She proceeded to berate me and kept saying they were busy. I kept telling her calmly that I understood, but I really just wanted my sandwhich replaced, but she wouldn’t listen only spoke over me. She nastily said they closed in 15 minutes (they close at 9 and this was at 8:25) they were swamped. Again, not my problem, I just wanted it replaced. She continued on and on and made me feel as though my son and I had done something wrong while at the store and that we were out of line for even placing an order. I said my husband was on the way & she very condescendingly says hope he is easier to deal with than you! What?! It was absolutely ridiculous rude & uncalled for. He arrived and was told there were 12 people in front of him “I’ll make it when I want or you can come make it yourself” by the guy. He replied that he just wanted it remade. Absolutely horrible and disgusting customer service! They wouldn’t even look at the receipt or the returned sandwhich. Disgusting people!
… moreI ordered through the app. My 10 year old son and I went to pick up the order. When we got to the store there was 1 person in line and 2 people sitting at tables waiting for their orders. The Manager was aggravated. I was never welcomed. I was just given a very short nod and “I have 12 tickets (as she brushed them with her hand) you are third if no one else walks in.” I politely said ok, and my son and I went to a table, sat down, and proceeded to play on his phone together while we waited patiently for her and the other teen (?) that was working to make the order. We never said a word to anyone, just played on his phone to pass the time. We waited about 15 minutes and the young man called my name. We grabbed 2 bags of chips and I told them “I still need to pay for these, they weren’t in the order.” They were just going to let me walk out with them. The young man seemed bothered that I had asked to pay. After paying, my son and I both said thank you, and we went to the car. Once in the car, I realized we had left the chips on the counter so we went back in, grabbed them, said thank you again and went home. When we got home I opened the sandwiches and the veggie sub had some sauce on it that I hadn’t ordered and some of the wrong veggies. I called the store to ask them to remake it. What I got was the worst customer service I have ever had in my life! I first spoke to the manager. She said I could either come back that night or come in the next day. I told her I havent eaten dinner I would like it tonight. She complained about how busy they were. She put the guy on the phone and told him to write down the order. I tried to relay what I wanted. We never finished because next thing I know he asked if I was the one sitting at the table and I started to say yes, with my son, but was cut off. The male started yelling at me saying I had checked the order at the table (I hadnt). The order was handed to me over the glass not at the table. He told me it was my fault for not checking the order. The manager then took the phone and was not only short, but wouldn’t even let me explain what was going on. She proceeded to berate me and kept saying they were busy. I kept telling her calmly that I understood, but I really just wanted my sandwhich replaced, but she wouldn’t listen only spoke over me. She nastily said they closed in 15 minutes (they close at 9 and this was at 8:25) they were swamped. Again, not my problem, I just wanted it replaced. She continued on and on and made me feel as though my son and I had done something wrong while at the store and that we were out of line for even placing an order. I said my husband was on the way & she very condescendingly says hope he is easier to deal with than you! What?! It was absolutely ridiculous rude & uncalled for. He arrived and was told there were 12 people in front of him “I’ll make it when I want or you can come make it yourself” by the guy. He replied that he just wanted it remade. Absolutely horrible and disgusting customer service! They wouldn’t even look at the receipt or the returned sandwhich. Disgusting people!