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Address and Contact Information
Address: 1143 Lake St, Kent, OH 44240
Phone: (330) 968-4085
Website: https://www.hibachixpresskent.com/
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Hibachi King KENT: Home
Online ordering menu for Hibachi King KENT. We serve a variety of food here at Hibachi Xpress. Our menu offers Chicken Wings, Steak, Salmon, Vegetable Egg …
Kent, OH 44240 (Menu & Order Online) – Hibachi King KENT
Online ordering menu for Hibachi King KENT. We serve a variety of food here at Hibachi Xpress. Our menu offers Chicken Wings, Steak, Salmon, Vegetable Egg …
Hibachi Xpress Kent 1143 Lake Street – Order Online
Get delivery or takeout from Hibachi Xpress Kent at 1143 Lake Street in Kent … Hibachi Xpress Kent. 1143 Lake St, Kent, OH 44240, USA•Change LocationOnline …
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Reviews
Poppy Lenox
Salty. Dry. Not good. Barely any protein or veg for the price, even thought it’s a huge portion, it’s mostly very salty rice at the bottom. The staff was also screaming at eachother when I walked in and then the gal upfront turned it on me. Very rude and aggressive. They treat you like you’re going to steal everything that isn’t nailed down despite your being a paying customer.
… moreKELLY GILBERT
I ordered through door dash. Chicken in both meals was inedible. They were smashed and burnt all dry couldn’t even chew it. I tried calling hibachi in Kent Ohio 3 times and after holding each time forever they would just hang up on me.
… moreJessica Mack
Tried for the first time tonight and I’m glad we did! Loved the lo mein, shrimp and chicken. Didn’t care for the egg rolls as they are just kinda thick. But I would totally recommend this place and we will be back!!
… moreQCJ’s World
Food had no taste. At All. Won tons taste like dish water/freezer. Food tasted like pepper. Noodles over cooked and tasted like pepper. Everything tasted like pepper. It it was so peppery all you taste is pepper. The cook came to the counter with a spatula…
Overall I wouldn’t come back.
They used precooked vegetables so I doubt anything was fresh. Even the proteins.
There’s no way to make the food again and wish I could get a refund.
… moreOverall I wouldn’t come back.
They used precooked vegetables so I doubt anything was fresh. Even the proteins.
There’s no way to make the food again and wish I could get a refund.
LM Huba
We did the trio and the double hibachi and it was amazing. We got the half rice and half noodles and we did specifically detailed directions on how to make our meal and it was followed accurately!!! Great job
… moreCherise Stoneman
I called Hibachi Xpress Kent, to let them know I had contacted my dasher about a missing beverage (The dasher said she never received one from them). The lady on the phone was nasty to me and said, “Ok sweetie, their is a sign on the door that says you grab your own drink, k. So that’s not my problem.” I never even got to tell her our steak was burnt before she hung up on me. I spent $80 and that’s how they treat a paying customer…
I’ve ordered from other Hibachi Xpress locations and have never had an issue. The quality of the food was poor and so was the customer service. I paid more at this location and received half the amount in my entrees.
This was my first and last time eating from this location.
… moreI’ve ordered from other Hibachi Xpress locations and have never had an issue. The quality of the food was poor and so was the customer service. I paid more at this location and received half the amount in my entrees.
This was my first and last time eating from this location.
Danielle Kiemschies
Food was amazing the first time we went there and the service GREAT
This time. I was told they’d call me when my order was ready (that’s not really how that goes. Tell me when it’ll be ready). We’re a good distance away so we’re headed there and were called 2x on the way. Got there to the whole staff smoking outside and all lights off at the establishment 30 minutes early (I get people want to get home but that’s a little much). THENNN… after order was picked up they call that they forget a bag and they’re going to put it on the door handle for us to pick up. No apologies at all.
Thank you for the great customer service.
… moreThis time. I was told they’d call me when my order was ready (that’s not really how that goes. Tell me when it’ll be ready). We’re a good distance away so we’re headed there and were called 2x on the way. Got there to the whole staff smoking outside and all lights off at the establishment 30 minutes early (I get people want to get home but that’s a little much). THENNN… after order was picked up they call that they forget a bag and they’re going to put it on the door handle for us to pick up. No apologies at all.
Thank you for the great customer service.
Aaron Coleman
Excellent food. Always consistent in preparedness. Though the manners of staff in the kitchen are a bit crude and the place has no atmosphere. This would not stop me from going back. I am a regular and will continue to be so long as the food quality does not change.
… moreJasmine Pennino
Zero stars wouldn’t even capture how horrible our experience was with this restaurant. We ordered dinner here to celebrate my grandmother’s 78th birthday. My mom, who has a seafood allergy, forgot to mention it on our DoorDash order, so she called to let them know. The rest of the family loves seafood and ordered it for themselves.
But instead of understanding, the woman on the phone insulted my mom, called her ‘crazy,’ and hung up. Moments later, the manager called back, yelling and cancelling our order altogether, saying, ‘Why would you order seafood with an allergy?’ without giving my mom a chance to explain that only she has the allergy, not the rest of us. When I called back to clarify, I was met with more hostility and told, ‘We’re not cooking for you people,’ before being hung up on again.
This was shockingly unprofessional and unbelievably rude. Needless to say, we’ll NEVER eat here again. I wouldn’t wish this experience on anyone, especially not on a special day.
… moreBut instead of understanding, the woman on the phone insulted my mom, called her ‘crazy,’ and hung up. Moments later, the manager called back, yelling and cancelling our order altogether, saying, ‘Why would you order seafood with an allergy?’ without giving my mom a chance to explain that only she has the allergy, not the rest of us. When I called back to clarify, I was met with more hostility and told, ‘We’re not cooking for you people,’ before being hung up on again.
This was shockingly unprofessional and unbelievably rude. Needless to say, we’ll NEVER eat here again. I wouldn’t wish this experience on anyone, especially not on a special day.
Amanda Drye
The two men that work there are the creepiest worse people I’ve ever encountered at an establishment. They were closest earlier than online said and I was in the parking lot order food from somewhere else when these two men that work there in a red truck pulled up next to me yelling, aggressive and trying to be intimidating yelling are you mad we are closed and continues to yell at me over and over again were closed were closed. I have never experienced such rudeness. As a woman being all alone that was CREEPY AND UNCALLED FOR
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