Yonniea Mincy
This is probably the WORST dominos I’ve ever dealt with. Their service is horrible, I ordered 2 days back to back, the first day I ordered my pizza was burnt, I didn’t request well done however it was beyond well done. I didn’t complain, however The next day I ordered again & after placing my order at 7:45pm I watched my app the entire time, tracking the order for updates & the driver’s location, according to the location of the driver on the App, he NEVER came within a 10 block range of my apartment complex to deliver my order, the order was marked to be delivered at 8:26-8:33 then it said it’ll be there by 8:36 pm, when I refreshed the app 3 minutes later, the driver’s location was back at the store at 8:23pm, I was confused thinking okay maybe it’s a mistake, maybe he forgot something. At 9 pm he was still at the store & now the delivery time is set for 9:45pm. So I decided to call the store to see when would my order be arriving. I’m assuming it was the manager or shift leader whom I spoke with, & he said the driver said he called me twice & I didn’t answer. Now I had received not one missed called or voicemail, & I am trying to explain to him, the driver never called me & in fact he never arrived no where near my apartment complex bc I’d been tracking the app the entire time. & he just pushed it off saying my order wasn’t coming bc the driver said I didn’t answer. Even thou I insisted he checked the drivers phone for a call made to my number, he rudely hung up on me. Now usually when I order I would prepay but this time I had to pay cash, & I feel bc I didn’t prepay I was not treated as a valued customer. This location is very unethical. & I tried to order my kids pizza from a different location but I couldn’t so I had to leave my home 9:30 at night to drive to the south Philly location. However this store in Darby needs to do better with assisting their customers & treating them with respect. Very rude & not at all friendly. & may I add I use to deliver for dominos & if they had any care for the customer they would had made better attempts at working with me to make the issue convenient for us both. At times if a customer doesn’t answer usually the store would try to make contact in the attempt that a driver claims a customer is unresponsive. Very very rude .
… moredavid worthington
This Dominos is the worst store ever. As a owner of multi restaurants, My staff are professional. Dominos customer service sucks. The employees are rude. As a food chain how can you tell a customer you will not deliver and that’s point blank. Please guys if a restaurant don’t respect the customers don’t spend your money. I see why the 0-1 stars are max out. Ban this place and go some place else. I will call corporate to complain.
… moreTimothy
I wanted to order the buy one get one free for tuseday 03/25/2025 the cashier which was black lady older and was appreantly was the manager told they don’t have the buy one get one free anymore. Then after I got my food i paid for she continually faked being busy for over 15 mintues to gave me my receipt. She had an attitude with me because I waited for my receipt. I don’t recommend that to go to this location if she is working. No receipt was given to me as you can see in the picture. It only took her 1.45 minute to print a new receipt
… moreSonya Taylor
Ordered cheese bread and wings and everything was raw. Literally the chicken was RAW!! If we would have eaten this, we would have gotten sick! Called the establishment to request refund and no apology, just a laugh when I said this is raw and cannot be consumed! Was told my funds would be back in my card by tomorrow. WORST experience I have ever encountered.
… moreVeronica Lee
This location is not my favorite however a manager was helpful when my order was not fully delivered. My main issue with this location is the pizza is always over cooked and the chicken could cook more. Please stop cutting the personal pizzas with a square cut unless ordered so.
… moreBaindu Kallon
If I could give them zero stars I definitely will, ordered pizza and brownies around 6:30 food didn’t get here until 8. My pizza never came with the brownies, brownies was burnt. Will never order from here again. NEVER!!!!!
… moreDesmond Garfield
Idk why this place gets such a bad rep. Maybe it depends on what time you’re ordering from them. But I did the two for 5.99. The chicken Alfredo was very good. There was nothing wrong with the pizza either. Yeh the pizza tasted basic but it’s dominos it’s pizza for the low what do you expect?
… moreA Q
This is the worst dominos I’ve ever eaten in my life and I’ve had a lot of dominos. They came late, then the pizza was soggy and cold and fell apart, it was undercooked as in I could see the dough(see pictures) and lastly they forgot the dipping sauce for the wings. Unacceptable, I don’t know who’s running this place but they’re doing a horrible job. I’ll never order from this dominos again.
… morechocolate bug
I ordered via the app, food came cold and without my drink therefore i called, guy on the phone denied my food being cold but offered to bring my drink, and i never got the drink
… moreTracy Drummond
These rude my orders always not what I’ve ordered, they will take your money & hang up on you I have all the proof I need I’m calling a lawyer taking money not refunding me and the police will be called
… more