Address and Contact Information
Address: 2904 Turner Rd, Richmond, VA 23224
Phone: (804) 675-1328
Website: http://www.hongkongrichmond.com/
Menu Photos
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Reviews
H. T.
I rarely write reviews unless a place truly blows me away or completely lets me down. I ordered from Hong Kong for dinner, and I’m not going to hold back like some reviews do. This was hands down the WORST Chinese food I’ve had in years.
The General Tso’s chicken was very old and reheated, most definitely stale overcooked dry pieces that looked like they’d been sitting around far too long before getting a lazy sauce toss.
Proper General Tso’s should be crispy, freshly fried, and coated in sauce. Here? Barely any sauce AT ALL on a “large” platter. As you can see in the photo, most of it is pooled uselessly at the bottom of the container, leaving the chicken looking sad and underdressed.
Then I paid extra to upgrade from white rice to fried rice… and got straight-up steamed rice dyed yellow with a handful of peas and carrots thrown in. No wok hei, no char, no oil sheen, nothing resembling actual fried rice. It was lazy and insulting.
Cutting corners like this isn’t just disappointing; it’s KILLING your business. When you treat customers bad buy serving us horrible food in an already tough economy; we will for sure let you know and a matter of fact we are letting EVERYONE know. Which is why we left this review here.
SAVE YOUR COINS AND KEEP SEARCHING FOR THE NEXT CHINESE RESTAURANT!
Zero Stars.
… moreThe General Tso’s chicken was very old and reheated, most definitely stale overcooked dry pieces that looked like they’d been sitting around far too long before getting a lazy sauce toss.
Proper General Tso’s should be crispy, freshly fried, and coated in sauce. Here? Barely any sauce AT ALL on a “large” platter. As you can see in the photo, most of it is pooled uselessly at the bottom of the container, leaving the chicken looking sad and underdressed.
Then I paid extra to upgrade from white rice to fried rice… and got straight-up steamed rice dyed yellow with a handful of peas and carrots thrown in. No wok hei, no char, no oil sheen, nothing resembling actual fried rice. It was lazy and insulting.
Cutting corners like this isn’t just disappointing; it’s KILLING your business. When you treat customers bad buy serving us horrible food in an already tough economy; we will for sure let you know and a matter of fact we are letting EVERYONE know. Which is why we left this review here.
SAVE YOUR COINS AND KEEP SEARCHING FOR THE NEXT CHINESE RESTAURANT!
Zero Stars.
JustMsMojo
I ordered food delivered on Superbowl Sunday. It arrived quickly, well packed, and well portioned.
I got egg rolls, egg drop soup, sesame chicken, and beef with mushrooms, (requested only mushrooms, no other veggies).
The chicken egg rolls were good. Nothing special, but good.
Same with the egg drop soup.
The sesame chicken was actualky pretty bad. Super bland, dry, hard and chewy.
But…
The mushroom beef was really good though. They followed my request for no other veggies. The brown sauce was really rich and good!
So overall it’s not an awful meal. I ordered from here tonight because they had a special bogo deal. This won’t be my “go to” place for these items, but in a pinch I think it’s fine (the mushroom w/beef, and egg rolls at least!).
However, there are other Chinese restaurants in the area with better quality and lower prices for same amount of food.
I gave 4 stars in spite of the sesame chicken and egg drop soup being pretty bad because they did following the additional request I made about mushrooms only, no veggies on the beef w/mushrooms dish. A lot of restrictions either won’t do that or just ignore the notes. So I think overall the restaurant handled my order with respect and I appreciate that.
… moreI got egg rolls, egg drop soup, sesame chicken, and beef with mushrooms, (requested only mushrooms, no other veggies).
The chicken egg rolls were good. Nothing special, but good.
Same with the egg drop soup.
The sesame chicken was actualky pretty bad. Super bland, dry, hard and chewy.
But…
The mushroom beef was really good though. They followed my request for no other veggies. The brown sauce was really rich and good!
So overall it’s not an awful meal. I ordered from here tonight because they had a special bogo deal. This won’t be my “go to” place for these items, but in a pinch I think it’s fine (the mushroom w/beef, and egg rolls at least!).
However, there are other Chinese restaurants in the area with better quality and lower prices for same amount of food.
I gave 4 stars in spite of the sesame chicken and egg drop soup being pretty bad because they did following the additional request I made about mushrooms only, no veggies on the beef w/mushrooms dish. A lot of restrictions either won’t do that or just ignore the notes. So I think overall the restaurant handled my order with respect and I appreciate that.
Al S
This place seems to be 2-4 bucks more than average per dish compared to other Chinese places..I read a review from someone else saying the portion sizes were big. It’s the same portion size you get at any other Chinese restaurant in the Richmond metro area, the black plastic rectangle with the see- through plastic cover. The taste of the food is also the same as any usual Chinese place, so since neither the size or the taste stand out , in my opinion this is an average place with slightly above average prices. No reason to not eat here, just know their are cheaper options nearby like Ching Wah and Tops China
… moreHappy King
BUYER BEWARE – This place is over charging you. They say fried rice and give you yellow rice and call it fried rice… in addition 6 baby shrimps… they charge a service fee if you want to use your card…. Never again
… moreCasey Chen
The food was delicious! I got their stir fired udon that has a very particular asian hot pot taste, and it just elevated the entire dish for me! The appetizers were all yummy from crab Rangoon, fried shrimp, and to beef fried dumplings – i had to grab another order to go! My family got some lo mein, chicken broccoli, and sweet and soup (which has a spicy kick to it that i loved!) The portion sizes were hefty, and I absolutely left stuffed!! I will definitely go back soon!
I will say there is not a huge indoor seating so don’t expect to bring a HUGE family in but the staff was very quick to get food out for just a 2 person staff so I was very impressed
… moreI will say there is not a huge indoor seating so don’t expect to bring a HUGE family in but the staff was very quick to get food out for just a 2 person staff so I was very impressed
Amy Sanford
Basic no frills Chinese delivery food. Delivered in an hour. Lo mein was really good, fried rice was a very fake yellow-orange color with a few peas and carrots. Egg rolls were kind of soggy. Vegetables in the dishes were fresh. Hunan chicken and orange chicken both listed as spicy, but not really. Family meal was a decent value.
… moreWilliam Castro
First time ordering and I picked it up. Food was delicious, hot, and fresh. The spices they used are amazing and give it a wonderful flavor. We ordered the family meal (we got four different meats: chicken w broccoli, moo goo gai pan, lemon chicken, and general tso) also we ordered the crab ragoons, and extra shrimp egg roll. I also got a combination platter of beef fried rice with general tso chicken. Everything was absolutely delicious. I recommend this place highly. Staff is extremely nice. Please ignore the negative reviews and try for yourself but for my family (4 kids) who are picky, they loved everything and so did we. 5/5.
… moreE Chiffon
First time ordering today. Extremely disappointed in not only the Delivery that was Rude and Did not speak but I ordered a large shrimp fried rice $4.00 extra shrimp and did not receive any extra shrimp. Small baby salad size shrimp. It was only rice with three peas in it. No onions no carrots no taste. Very Bad restaurant and I just got robbed $23.00. Your business Sucks!,
Erica Crittendon
… moreErica Crittendon
Wayne
Moved to the area recently and had to face the daunting task that we no longer had a “go to” Chinese food delivery place. Took a chance on Hong Kong and was pleasantly surprised. We’ve not bothered trying anyone else, as they are great!
Crispy Beef is phenomenal. Family meal is a great value! My only issue is that the fried rice is not my preferred style, but I can forgive that with all the other food that I’ve had that was delicious.
… moreCrispy Beef is phenomenal. Family meal is a great value! My only issue is that the fried rice is not my preferred style, but I can forgive that with all the other food that I’ve had that was delicious.
Mad Monkey
This is a really nice independent Chinese restaurant with a HUGE menu. While not the prettiest restaurant, just understand that this is a small place meant for takeout. The food was terrific! The next time you need Chinese take out, give this place a try!
… more