Chipotle Harrisburg Hwy 49 is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s Food with Integrity principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Casual restaurant offering Mexican fare, including design-your-own burritos, tacos & bowls.
Roger Johnson
I had a less than stellar experience at this Chipotle. The African American lady making my food was very rude and was throwing my ingredients everywhere. After she finished my order she said… “I’m tired of these folks ordering to damn much,”. I will not be returning. The cashier and cook were very nice though so kudos to them.
… moreAmanda Collet
This location is a mess. Rude employee at the check out, seasoning just sitting on top of a new tray of fajita veggies, cilantro just sitting on top of the rice trays, and they didn’t mix any of it before adding the ridiculous proportions in my burrito bowl.
… moreRestra
Asked the sista with the bun and one AirPod in her ear for a burrito and I asked if she could rewrap it and she told me to come in tomorrow and clocked out after. She didn’t even check me out. Gentleman in the back with the jumbo headphones was mad chill tho so was the cashier. Burrito making sista did me wrong tho.
… moreTravon Grier
Went in today and got 1 bowl and 3 tacos combo. The tacos were fine but the bowl was bad. I ordered extra honey chicken because I know chipotle portion sizes aren’t the best sometimes and somehow ended up with less chicken than normal on my bowl. Idk how that happens .
… moreChris Gregory
Did a pickup order, it was relatively fast. Paid for double meat chicken and steak and barely got half and half. Truly a disappointment when you’re willing to pay for extra. Then when I go inside the teenagers tend have attitudes because you mention they shorted you. If you don’t say anything they’ll treat you like your NOT A PAYING CUSTOMER.
… moreKhadasia Venaé
The reviews for this location make sense. As someone who’s worked at Chipotle, I do hold them to a standard. I don’t mind paying extra when it’s warranted, but the experience today wasn’t it.
I ordered through the app, went through the Chipotlane, and waited minutes before anyone came to the window. When I finally got my order, I asked politely (and stated if possible) for a tortilla on the side as i forgot to add it via app. The first person said nothing, just stared and walked off. Another employee came back with it, put it in a separate bag, stalling i guess to work up the courage to say, “We’ll give it to you today, but it’s extra next time,” with an annoyed smile as if it gave them a hard time lol.
The veggie bowl itself was fine, but the guac tasted like plain avocado with cilantro and onion, — no tomato/onion, and the chips were half crisp/half stale.
Simple fix: treat people with respect and take pride in what you do. Customers notice both the food and the energy. We’re paying, not the other way around.
… moreCheydelle McKinzie
I love Chipotle overall but this one always has an extra spiciness to the guacamole and chicken. This is annoying because all other Chipotle restaurants that I’ve been to get it just right. The service is just okay and they always skimp on the food even when you get extra.
… moreTim Geary
Another dissatisfied customer here. Everyone harps on portion sizes and rightly so based on two visits to this location. This time it was an empty restaurant on prime time lunch and all the food on the line looked like it had been cooked at 6am, half empty and dry. I ordered a burrito and side of guacamole and chips. The line cook very deliberately scooped the guacamole on the side of the 4oz ramekin to fill it half way. It was a motion that tells me that this is what they are training him to do. It’s clear the staff is unhappy. Won’t be back.
… moreRich Long
This place is a joke! I recently went there and picked up my food in the drive-thru. To my surprise, I wasn’t even thanked. When I confronted the girl who claimed to be the manager, Anna, she rolled her eyes at me. After I pointed out that it was very disrespectful, she said she couldn’t hear me over the fan, and I told her that it was customary to always say thank you to the customer. But guess what? She didn’t even do that! I asked for the district manager’s information, but she couldn’t even provide it. This place is a joke, and you can never speak to anyone who will take ownership of their actions. If I were the manager, I would feel horrible about the service they provide. Honestly, they don’t have to worry about me because I’ll never be back. It seems to me that with this rating, management would do something, but they don’t care!
… moreMyaila
I ordered Chipotle through Uber Eats and honestly… this might be the worst experience I’ve ever had with this chain. The delivery was ridiculously slow, and when the food finally showed up, it was a complete disaster.
I got a burrito bowl, and it was cold, sloppy, and so poorly thrown together it looked like someone assembled it blindfolded. There was barely any meat, maybe six lonely strands of lettuce, and the whole thing tasted like it had been sitting out waiting to disappoint me.
At this point, I wouldn’t just say “don’t order from here.” I’d say run. Based on the other reviews, this location is consistently awful, and now I completely understand why their rating is basically in the basement. Save your money, your appetite, and your sanity—go literally anywhere else.
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