Timothy Capers
First time going and will definitely be the last. The young lady with the nose ring was very rude and unwelcoming. Her attitude stinks up the place and makes you not want to return. Not sure what her issue was but I thanked her for handing me my drinks and she just looked at me and walked away. Customer service is and important and that was horrible.
Every other pulp location I’ve been, never had this kind of experience.
… moreMiranda Spencer
Customer service from the manger himself was absolutely terrible. His name was Micheal he called me restricted with no number to trace back to him about a messed up order I placed for a pb&g bowl and they forgot to put yogurt inside my bowl so basically I received all granola . He was very rude nasty and racist as well . Telling me I was lying about the order they would never do that . This man needs to be fired as a manager how unprofessional and rude he was is so sad that people like that work at places dealing with people he also hung up the phone on me and told me he was doing me a favor . I will be reporting him further to corporate. And making a stop up to pulp to see him face to face .
… moreBrian Jones
Of all the Pulps in the universe, this is the slowest and most impersonal. The staff wear perpetual scowls and move more slowly than octagenerian sloths during a cold spell. I could have driven to the next nearest Pulp (seven miles), ordered, and consumed my Matcha Match by the time I received my order.
… moreTina Affum
The workers are nice enough. They don’t allow customer in the restroom. I just spent $16 on 2 drinks but I have to go some where else to use the restroom. I had a really sweet drink but they can’t give you water. It good having a juice bar close to my house but it makes feel like my money is better spent in a place that cares about their customers.
… moreMarLesia Wren
no complaints from this location, i only come here when i’m on that side of town. everyone don’t do things the same but i can definitely say ole girl put her foot in my smoothie tonight. i didn’t show that drink no mercy at all. i love pulp and i hope they stay the same with their recipes. i hope the company would come out w/ more foods or change the menu around
… moreLorenzo Conte
Staff was friendly enough I guess until they got my order wrong, if I speak words and you don’t understand the words that come out of my mouth I would much rather you just ask me to repeat myself then have me pay wait 10 minutes for a smoothie and then realize that it’s wrong, I truly fear for the human race because we are getting stupider by the day
… moreMilly Bell
I am utterly disgusted. I went to this PULP location here on Lakeshore blvd in Euclid for lunch as I usually do and went back to work. As I am drinking my smoothie, I slurped up my smoothie and I choked on something. I spit it out and it was a bitten finger nail. I gagged. I went back to pulp for the manager Kim and she wasn’t there so they called her. I already vocalized that she needs to come to the store. I told her what happened, she put me on hold and hung up. I can’t find any corporate number on their website. I still have the nail and I’m not letting this go at all
… moreSamantha Lobley
Some of the employers and managers are not welcoming or inviting at this pulp location The drink has been good I just always grab the same drink the protein packer. But I don’t want to spend my money or give my time being around people that don’t have any humility for people in general that is what keeps the brand going is the customer too if there are bad reviews believe it that really don’t look good at all. But for me I will not be extending my time to come to this pulp location again. I learn to be content with or without. But some of the employers and managers need to evaluate themselves not all the employers I mate some are really good hearted people I don’t remember all there names but they know who they are and also all people should examine themselves we need to do better at treating people better the way we want to be treated ourselves. And no person is perfect. But we can try with a little kindness and a little laughter a little humility can go a long way. Especially for a brand or company that needs customers to continue business it really matters how we are what people and what we can do for someone else. Service is what we need it is very promising and rewarding in the end.
… moreTanya Mmg
Business advertised they open at 10am. There were 2 employees in the store. I, along with other customers, waited outside in our cars, until 10:15, and they never opened the door or at least, advised they will be opening late. They just ignored us. Not good for business. Not cool. Drive to Willoughby location and experienced excellent service.
… moreJazmine Booker
I originally placed an order for a fresh pressed juice around 8:35pm on DoorDash. My order was immediately canceled but I was basically ordering from outside the door so I walked in. When I walked in on February 25th at approximately 8:44, one of the workers, a light skin girl with curly knotless braids was sure to let me know her dissatisfaction by rolling her eyes and yelling out loud “oh my God”. After standing at the register not sure if my order would be taken or not because no one acknowledged I was there besides the girl that was yelling about what time it was. I ordered a 24 0z fresh pressed juice. While the same girl was making my drink she gave me a death stare like she was going whoop me. I come there all the time and it’s always the same thing. Everybody is mad that customers are coming in. It’s not surprising how many people left reviews about the bad attitudes of the workers. I need to find somewhere else to get juice where people have better customer service. They need an older adult there to supervise them
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