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✔️Breakfast ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery
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Hours
| Sunday | 12–8:30 PM |
| Monday | 10 AM–2:45 AM |
| Tuesday | 10 AM–2:45 AM |
| Wednesday | 10 AM–2:45 AM |
| Thursday | 10 AM–2:45 AM |
| Friday | 10 AM–2:45 AM |
| Saturday | 10 AM–2:45 AM |
Address and Contact Information
Address: 2385 Pleasant Hill Rd B, Duluth, GA 30096
Phone: (470) 915-8393
Website: https://craftburgerbyshane.com/
Menu Photos
Order and Reservations
Order: Order online
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Home – Craft Burger by Shane – Duluth • Suwanee • Johns Creek …
Craft Burger by Shane – Duluth • Suwanee • Johns Creek • Alpharetta · Order now … NEW CRAFT BURGER IN DULUTH – 2385 Pleasant Hill Rd B, Duluth, GA 30096 ☆.
Menu – Craft Burger by Shane – Duluth • Suwanee • Johns Creek
NEW CRAFT BURGER IN DULUTH – 2385 Pleasant Hill Rd B, Duluth, GA 30096 ☆. NEW CRAFT BURGER IN DULUTH – 2385 Pleasant Hill Rd B, Duluth, GA 30096 ☆. NEW …
Location – Craft Burger by Shane – Duluth • Suwanee • Johns Creek
GAINESVILLE 118 Jesse Jewell Parkway Gainesville GA 30501 MON – THURS: 11:00AM – 8:45PM FRI & SAT: 11:00AM – 9:45PM SUN: 12PM – 7:45PM ALPHARETTA (Old.
Reviews
William Wong
First off, I feel very let down with the food here. Spent $33 and it was not worth it. I ordered the Craft Classic burger and the bun was toasted but it was cold, entirely too much lettuce and the burger patty was thin like McDonald’s quality. The onion rings were cold, flimsy and not crunchy. The 6 wings for $11.49 is not worth it. They were tiny and very burnt fried. Don’t eat here, go to Amazing Burger instead around the corner. Overall a bad first experience and I would not come back.
… moreCHRIS AREŸA
Taking the time out of my day just to write this review, James was the nicest Guy! He made sure we were all good and satisfied. It was our 4th time going on a late night, and not disappointed yet! The food is tasty and great, and their passion fruit / mango green teas are really good. the other lady at the counter was friendly as well! Love the hours since they close later than literally every other wing / burger spot so you can just come out here and enjoy some good wings and burgers late night
… morejacob farino
UPDATE 02/06/2026:
The general manager reached out to me after my original 2-star review. Offered to make the situation correct and sent me a coupon for a retry-meal. Mentioned it was a fairly new location and they were still training the staff.
Everything I put as a con below was rectified today. I was so pleased especially that the tots and fries were cooked in clean oil.
The extent to which the company went to acknowledge, address, and make positive changes was immediate and effective. I’m completely sold on the place now.
Thanks guys!
ORIGINAL REVIEW:
Straight to the lists:
PROS
– Burger was phenomenal
CONS
– Previously wetted salt & pepper packets
– Dirty trash can surfaces; hasn’t been wiped in forever
– I ordered dill pickles for my burger. They were left off. When I asked for pickles on the side guy brought me sweet pickles. Not once, not twice, but three times. Never did get my dill pickles
– Asked for their “special” sauce on the side since it was my first time – they gave me no sauce
– Fries would probably have been awesome but I couldn’t eat them. Craft evidentially uses the same cooking oil for their seafood. I dislike seafood. Thus, my fries were thrown away (+ $5.25 to turn my burger into a ‘meal’)
– 23 minutes to be served (they were not busy)
– None of the employees knew the WiFi. Which is super cool since they advertise “free WiFi”
– Front of the house clerk did almost nothing besides play on his phone. They don’t take orders (you do that yourself), they don’t take payments, they don’t walk dine-in customers their food. Literally, the only thing I saw the guy do was occasionally hand cups to patrons
Might be a lot of small things but when I pay $20 for a burger and fries, I expect a better experience than I get at McDonald’s
Highly disappointing
… moreThe general manager reached out to me after my original 2-star review. Offered to make the situation correct and sent me a coupon for a retry-meal. Mentioned it was a fairly new location and they were still training the staff.
Everything I put as a con below was rectified today. I was so pleased especially that the tots and fries were cooked in clean oil.
The extent to which the company went to acknowledge, address, and make positive changes was immediate and effective. I’m completely sold on the place now.
Thanks guys!
ORIGINAL REVIEW:
Straight to the lists:
PROS
– Burger was phenomenal
CONS
– Previously wetted salt & pepper packets
– Dirty trash can surfaces; hasn’t been wiped in forever
– I ordered dill pickles for my burger. They were left off. When I asked for pickles on the side guy brought me sweet pickles. Not once, not twice, but three times. Never did get my dill pickles
– Asked for their “special” sauce on the side since it was my first time – they gave me no sauce
– Fries would probably have been awesome but I couldn’t eat them. Craft evidentially uses the same cooking oil for their seafood. I dislike seafood. Thus, my fries were thrown away (+ $5.25 to turn my burger into a ‘meal’)
– 23 minutes to be served (they were not busy)
– None of the employees knew the WiFi. Which is super cool since they advertise “free WiFi”
– Front of the house clerk did almost nothing besides play on his phone. They don’t take orders (you do that yourself), they don’t take payments, they don’t walk dine-in customers their food. Literally, the only thing I saw the guy do was occasionally hand cups to patrons
Might be a lot of small things but when I pay $20 for a burger and fries, I expect a better experience than I get at McDonald’s
Highly disappointing
Sean Lee (Sean)
After ordering hamburgers and chicken, this is the first time I’ve ordered a salad, and I’m more satisfied than I expected. I think I’ll be ordering salads often from now on.
This drink in the picture is probably the best in Duluth. It’s delicious.
The prices are great, and they give generous portions, which is fantastic. I come here often, and I’ll definitely be visiting again soon.
… moreThis drink in the picture is probably the best in Duluth. It’s delicious.
The prices are great, and they give generous portions, which is fantastic. I come here often, and I’ll definitely be visiting again soon.
Jenny Hu
My new favorite spot for late night craving! They got burgers and sandwich , salad, fries, milkshake and they even have Alomst Famous Korean fried chicken inside the store. My personal favorites were ATL Honey Chicken sandwich, garlic lover burger, truffle fries and sweet n spicy korean fried chicken. Can’t wait to come back for more!
… moreElisa Martinez-Robles
We had a great experience here! The burgers were delicious, cooked just right, and full of flavor. The service was friendly and attentive, which made the meal even better. Definitely a place we’ll be coming back to!
… moreThu Doan
The place has plenty of parking, which is great. It’s a bit tucked away from the main street of Pleasant Hill, but once inside, it’s a clean and welcoming space with very friendly service. You can order using the indoor kiosk or at the cashier.
The staff were genuinely nice and happy to answer all my questions. I really liked their “build your own” burger option. I chose crispy bacon for mine, though it wasn’t crispy when it came out. Thankfully, they quickly remade it for me without any issue. Next time, I’ll add a note to make the bacon crispy when I order.
Here’s what we had:
– Classic burger: My boyfriend liked it.
– Build your own burger (with fried egg and crispy bacon): The egg was perfectly cooked. I enjoyed the burger, but personally found it a bit greasy — the top bun looked a bit too buttery.
– Sweet potato fries: Tasty and not greasy, which I appreciated.
– Soy garlic half chicken: Flavorful, though the glaze was quite drippy — be careful when eating!
I’m taking off one star because the women’s restroom looked a bit worn — the sink finish and wall paint were peeling.
Also, the location doesn’t appear on the official Craft Burger website yet, so I couldn’t place a pickup order online without going through a food delivery app. I prefer to order directly to avoid extra fees.
Overall, the food was good and the service was excellent. I’ll definitely return to try more menu items, and hopefully see the restroom updated by then.
… moreThe staff were genuinely nice and happy to answer all my questions. I really liked their “build your own” burger option. I chose crispy bacon for mine, though it wasn’t crispy when it came out. Thankfully, they quickly remade it for me without any issue. Next time, I’ll add a note to make the bacon crispy when I order.
Here’s what we had:
– Classic burger: My boyfriend liked it.
– Build your own burger (with fried egg and crispy bacon): The egg was perfectly cooked. I enjoyed the burger, but personally found it a bit greasy — the top bun looked a bit too buttery.
– Sweet potato fries: Tasty and not greasy, which I appreciated.
– Soy garlic half chicken: Flavorful, though the glaze was quite drippy — be careful when eating!
I’m taking off one star because the women’s restroom looked a bit worn — the sink finish and wall paint were peeling.
Also, the location doesn’t appear on the official Craft Burger website yet, so I couldn’t place a pickup order online without going through a food delivery app. I prefer to order directly to avoid extra fees.
Overall, the food was good and the service was excellent. I’ll definitely return to try more menu items, and hopefully see the restroom updated by then.
Billy
What a pleasant surprise. A friend and I went here for lunch on a whim to try out the burgers and it didn’t disappoint. I ordered the Almost Famous Burger with a side of sweet potato fries and a drink. The burger and fries are solid, cooked well and not overly greasy. Price is reasonable; they currently have a 20% off promotion. You can order via the counter or at the two self- serve kiosks. I’ll need to come back and try out another item off the menu whenever I’m back in the area.
… moreNavita B
Place is spacious and clean. Randomly selected this restaurant based off the high rating of reviews, but really disappointed in the taste of my burger. I wouldn’t come back to try another burger, but maybe give a second chance for something else.
First, the screen to order is a little confusing when selecting an item. Pretty strange layout on the options. Secondly, I ordered the burger to be medium, not medium well. It came out overcooked and no taste at all.
We ordered the Garlic Lover and the Almost Famous (substituted the cheese for fresh mozzarella) burgers. I think my burger was made first because when it came to our table it was COLD. The meet was cold, no garlic taste, no anything. I would not recommend the Garlic Lover to anyone. The Almost Famous burger was better, because there was some flavor. But that flavor came from all the sauce that was on the burger. The burgers are messy and not flavorful. I was pretty disappointed in the burgers, especially for being $12 a burger. It’s like a shake shack without the deliciousness in the burger.
Plenty of parking and restrooms were clean. Tables are spaced out and clean.
… moreFirst, the screen to order is a little confusing when selecting an item. Pretty strange layout on the options. Secondly, I ordered the burger to be medium, not medium well. It came out overcooked and no taste at all.
We ordered the Garlic Lover and the Almost Famous (substituted the cheese for fresh mozzarella) burgers. I think my burger was made first because when it came to our table it was COLD. The meet was cold, no garlic taste, no anything. I would not recommend the Garlic Lover to anyone. The Almost Famous burger was better, because there was some flavor. But that flavor came from all the sauce that was on the burger. The burgers are messy and not flavorful. I was pretty disappointed in the burgers, especially for being $12 a burger. It’s like a shake shack without the deliciousness in the burger.
Plenty of parking and restrooms were clean. Tables are spaced out and clean.
Le Var Brathwaite
We have ordered burgers from here about 6-8 times. They are always phenomenal! My wife doesn’t eat beef or pork and says that their turkey burgers are the best restaurant burgers she’s ever had. We always order the onion rings because they are fire! My wife got the fried chicken tonight and she was amazed! Never had a bad experience! Food is incredible! Will be back again, and again, and again!
… more