
Discover the vibrant flavors of Africa and Asia at Dovis Best Restaurant & Bar, Cyndy’s Seafood in Silver Spring, MD. Our family-oriented and friendly atmosphere is perfect for enjoying our locally sourced seafood and a variety of authentic dishes. Join us for a dining experience that brings the taste of home to your table!
Address and Contact Information
Address: 13843 Outlet Dr, Silver Spring, MD 20904
Phone: (301) 288-7313
Website: https://dovisbestrbcyndysseafood.com/?utm_source=google
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Order and Reservations
Reservations: dovisbestrbcyndysseafood.com
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Dovis Best Restaurant & Bar Cyndy’s Seafood | Silver Spring MD
Reviews
The seafood was fresh, the portions were generous, and everything was seasoned and cooked well. The shrimp may have been cooked just a tad too long since the shells were sticking, but overall? I tore that plate UP.
I ordered pickup and the staff was super friendly and quick. When I went in, the restaurant was empty, but I can already tell this would be a fun spot to sit down and try out the bar one night.
This was also my first time trying suya and whew… very flavorful. Big fan.
First visit, but definitely not my last.
Be on the lookout for more reviews by Taste to Takiya
There were only two other tables occupied, yet we were completely ignored. The hostess was busy with one table, another server was handling the other, and neither acknowledged us again. After sitting for 25 minutes without even being asked for drinks or water, we decided to leave.
As we walked out, the male server was standing at the register. He didn’t say goodbye, didn’t ask if something was wrong, didn’t even look at us. For a restaurant experience—especially for a birthday celebration—this was incredibly disappointing. Absolutely the worst customer service I’ve ever experienced.
They were split on their orders. 2 ordered seafood bowls, one was very satisfied with the mild. One thought their’s needed more seasoning.
The Orange chicken and fried chicken wings were raved about and the catfish was seasoned well, fried right and the fries were a great match.
My only wish was more servers at the place, to expedite service. Karen and her husband work really hard but it would be a great place for an after-school job or retiree.
I visited Karen’s Seafood yesterday because my friend and I were craving a seafood boil, but from the moment we walked in, the experience was disappointing. The bartender, Chris, was incredibly rude, arrogant, and disrespectful. Instead of greeting us, he called out my friend by saying, “Oh, you’re the girl whose card doesn’t work” — a completely false and inappropriate comment, especially considering it was our first time at the restaurant in months.
Chris paid far more attention to what appeared to be regulars than to us. We never received a simple hello or a “Would you like a drink?” — basic hospitality that any paying customer deserves. I had to flag him down just to get some attention, only to be met with a rude “I’m coming.” Even after that, he was dismissive, inattentive, and continued making slick comments throughout our visit.
The only person who treated us decently turned out not even to be an employee — just someone helping out!
What made matters worse was when it came time to pay. Chris gave me a bill with one total, but when I checked my receipt afterward, I saw my card had been charged a higher amount, with additional items I did not order. When I raised the issue, instead of apologizing, Chris had an attitude. They ended up getting a manager (or supervisor) to fix it, but my card had already been charged. The only thing they offered was $10 cash back, which wasn’t even the full difference. At that point, I was so aggravated, I just took it and left.
The food was not great either. The sausage in the seafood boil tasted questionable, the crab legs were overcooked, and the crawfish tasted old. I’m honestly just thankful I didn’t get sick.
Overall, the customer service was terrible, the food quality was poor, and the environment was uncomfortable. It’s no wonder the place was half-empty. I don’t know how they are still open. I had ordered takeout from here once before and it was passable, but after this experience, even that feels risky.
I will never return, and I highly advise others to think twice before spending their money here.