Autumn H
Gets order wrong almost every time or they are always out and the past couple times they don’t tell us and instead they just give us something random instead of letting us know or asking if we want a refund. Older dark haired lady that works there also tends to be rude as well. Nothing tends to be fresh either. Gallatin one never tends to get things right either.
… moreAlexandria Winkler
Everyone here is always so nice! Even when we crave donuts at weird times they still always have the good ones in stock! They’ve also never missed on my coffee orders which is RARE ☕️✨
… moreSapphire
Always wonderful, friendly service! But…donuts are almost never fresh and taste like they’ve been sitting for a few days.
… moreNunya Business
This location is no good.
Food will be cold or not prepared properly.
Staff changes over so fast it’ll make your head spin, mostly nice people but they do hire a handful of rude folks.
This morning I pulled in at 5:30 to grab food for my child who I was taking to the airport. The parking lot was empty, when I pulled up to the speaker to pick up my mobile order the lady who responded had a condescending tone, like I was interrupting her or she was just pissed she had to work? Not sure which, but my son picked up on it too. Bacon was so nasty that we threw it away….waste of money and time.
… moreFancy Dowlen Richeal
This was just a drive-thru visit but the people are polite service was very quick food’s great and I love their cold coffee
… moreStephanie Paul
I come to this Dunkin’ frequently. Usually pretty fast and always friendly! This is the first time I haven’t had a proper fill for a specialty drink… should’ve been charged for a medium today 🙁
… moreKirstin Morrow
I drive a longer distance just to go to this location. Coffee is always perfect.
… moreMelissa Durbin
There is something wrong with our order every time. Today there was no mocha in my iced mocha latte (again), everything seasoning when we ordered plain bagels, and part of our order was left out. We always try to give them the benefit and try again, but this is getting old. We will be going to another one from now on.
… moreSamantha Kimbell
Normally I have had a pretty good experience at this location multiple times. Today, not so much. I’ll admit I was confusing at the speaker bc I didn’t want to say a blended drink but I just couldn’t get my words out to say frozen coffee. I also wanted a half dozen of assorted donuts and that’s the last thing I told the lady before I came to the window, I apologized for the confusion and she said it was okay we have it taken care of. Perfect tone, wasn’t rude about it. So she slides the window closed after giving my coffee to me and then opens it about 15 seconds later saying “Sorry, I’m on a time here, can you go now?” When I explained I thought I was waiting on my half dozen she goes “oh no, I just rung you up for the coffee. ” Total attitude change and all. Maybe she was having a rough day, I’m not sure, but who doesn’t? It caught me off guard so I just said “oh okay, thanks.”
… moreGullan S M
My fav place , and the boy that was a cashier was so nice and responsive! Helped me with my drink and gave me extra time to order
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