Stephan Dukofsky
I ordered food on Door Dash, and was disappointed in the portion size of the Naan bread I received in the order. A few days later, the restaurant contacted me with an offer for a free meal, and not only that, when I communicated with them that mother had been feeling ill that day so they would have to deliver the food late, they were not only accommodating but they threw in two extra dishes as well! What a kind hearted establishment that really cares about its patrons. And yes, the food is also delicious, I recommend the butter chicken, the lamb saag and the pakora! If you want to go to a restaurant that truly cares about your experience, and enjoy a mix of spice and flavor, this is the place!
… moreSyed D. Mohammed
Im an Indian living on the east end. It’s disappointing and sad that Saaz was our only option. I was very excited to see a new Indian Restaurent come to the Hampton to save us from Saaz. The food at Rubys was poorer than Saaz. The food here was no different than any average Restaurent’s in Jackson Heights. In fact, some could argue it was below average.
The basmati rice was not cooked well. It wasn’t cooked all the way through – shouldn’t be in the indian Restaurent business if you can’t get rice right. The Rogan Josh was very average tasting; what’s worse was that it dint taste like Rogan Josh. My wife got her own dish and we had apps- none of it tasted Indian or good.
Something about this Restaurent wasn’t Indian….
… moreRon Klausner
On Sunday September 17 I placed an online order to pick up dinner at Ruby Murrays. I paid $62.05 and used my Amex credit card. Shortly thereafter I received an email from Ruby Murrays saying I could pick up my order in 15 minutes. I arrived at Ruby Murrays to pick up my order shortly and found it to be closed. I called the phone number on the door but no one answered. Another customer also arrived at that time to pick up his order to no avail.
I checked my Amex account a few days later and saw a charge for $64.05 from Ruby Murrays. I called the restaurant and someone told me they were just processing the credit. No apology or anything about the store being closed, taking the order and then charging me for it.
On September 29, I called again inquiring about the credit. Ed called me back on his “private” cell phone and told me he would get right to it. That was last Friday. It’s now Tuesday and I have yet to see any credit back on my Amex card.
I really have no idea why it has taken over two weeks and I have still not gotten a credit for the charge. Besides being out the money I also drove 15 minutes to and from the restaurant that Sunday evening. Is Ruby Murrays going broke? Is there some other scheme going on? Who else has not been reimbursed? I read all the “kumbaya” about Ruby Murrays on social media but is this all a farce? I don’t know.
I would be interested to hear from others.
… moreGlow Water
I was very excited to bring home dinner and placed my order in the early afternoon for a 4:00pm pick-up with door dash. I got my alert and went to pick up and the place looked closed, the 2 gals behind the counter looked at me like I had 2 heads, did not know about my order. They were sweet but completely not able to look into it. I left my number for their cashier to call me back and give me a refund. He called, and said the reason why my order didn’t go through was because they were closed…I dont even care at this point because I’m getting food from someplace else, just please refund my money, he says he has to wait for his boss to come. GET IT TOGETHER- your tech systems are not working for your business. Your employees are not helpfull in execution of service. Your establishment needs help. Please refund me ASAP.
… moreB C
Ordered $245 meal including 3 x Chicken Tikka Massalas but only 1 in the bag when I got to my boat. No phone number on website so only option was to go back to the pick up location. Person on check out speaks very little English. 40 mins later I was given ONE more of missing two orders. OMG. Meal was ruined. Rest of meal and apps going cold and no offer to do anything to compensate. Great idea but crud execution. Counting items in take out is a basic requirement from my POV. Avoid.
… moreAdrianPwn805
Food was excellent, but when I came to pick it up I was charged an extra ~$50 as the staff claimed they had undercharged us. When we returned home to eat, we checked over the bill and found that the initial price was in order, and that the second charge was entirely extra. Just wanted this issue to be known, as it would have been easy to overlook.
… moreAdam Jannetti
Butter chicken extremely mediocre. The flavor was bad, and the only thing that saved the dish was the tenderness of the chicken. It is unfortunate because the staff seemed friendly and the place is new. Maybe they will get it together, but I will not order from here again.
… moreE Joyce
Delicious chick pea tikka masala!!! Great naan And samosa. Compared to the falafel place next door, the portions are much more substantial and you get way more food for your money.
… moreJasmine Robinson
absolutely DEEEEELICIOUS! I’m a Brit living on this side of the pond for over 25yrs and i’ve literally been transported back to Old Blighty and i’m at my local Curry House…. THANK YOU THANK YOU THANK YOU! so so soooooooo much! EVERYTHING is amazing!!!!
Please can you add Lemon Rice and Spinach Aloo to the menu!!!
… moreMariella Satow
Ruby Murray’s is my favorite place to eat in the Hamptons. Every dish I have tried has been amazing. You have to try the naan.
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