3.4 – 175 reviews • Sandwich shop
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Your local Rockford Subway® Restaurant at 5022 S Main St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6 sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options.
✔️Breakfast ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out
Order and Reservations
Order: Order online
subway.com
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Reviews
Kjizzle Kjizzle
Normally when I come here the service is great. Unfortunately the server burned my sandwich. The problem is when she put my sandwich in the toaster she rung my order up. She took so long trying to figure out the register the toaster bell went off. Instead of taking my sandwich out she let it continue to toast while she figured out the register. I brought it to her attention that the sandwich looked burned but she didn’t care. Just took a bite out of it and it taste like burned toast. I just threw it in the trash. Needless to say I won’t be back. Times are hard and I just wasted money.
… moreDonny Rodriguez
Shay is the best!! If it wasn’t for her I’d wouldn’t be going to subway period. She brings an amazing atmosphere to this location. And the store is always well kept when she’s here. And the food has never tasted better! If you’re not a weirdo have a conversation with her. I bet she’ll bring a smile to your face!
… moreAnastasia Michel
My question is. I arrived at 9:15 pm and the store clearly is open till 10pm why is the doors locked and why was there a customer inside who walked out at 9:17 with their order? My point is why is the store closed earlier than business hours. The sign on the building clearly now as I’m writing this says it’s open. Not sure when it became a thing to shut the whole place down an hour early. How rude.
… moreBrandon
One of the best subways I’ve been to. The inside is always clean and the atmosphere is always upbeat. Sandwiches are always the best when made by Shay. She always has a positive attitude and great energy especially for it being early in the morning!
… moreTyler Coffey
Best subway I’ve ever been to. Get your sandwich done by Shay if you can she knows what I want better than I do. Always look forward to getting lunch since she’s there, always great talking to her.
… moreBeth Whitaker
The attitude is unbelievable! I tried calling for 4 hours today to say i would be early for my pick up, my online order. Nobody answered. Fine. I get to the employer at 5:35 for my 5:40 pick up. The only clerk was going to push me aside to serve 2 other customers that came in the store after me, because it wasn’t 5:40. I have 3 footlong sandwiches. It is 5:39 and she’s not done yet.
She put avocado on one of the sandwiches before toasting. Never seen that before. And then tells me she is not going to give it to me on one sandwich because she is out. And she wouldn’t refund the money. I did get it in 2 small cups at the end of everything.
No matter what i saidbto her, she argued and was 100% attitude!!! Another customer walked out apologizing to me for the service I was getting and the attitude from the employee.
I will not be back to this Subway if at all avoidable!!!
Terrible service!!
Currently 5:43 and still waiting.
5:50 finally out of the store. Wow!!!! And if I did get pushed aside as she wanted, I would have been out about 6:15! That is not a 5:40 pick up.
And the sandwiches … couldn’t tell the tuna from the chicken from the turkey. Wow!
… moreGene Frakes
I’m not a super fan of Subway but the 1 crew person holding down the restaurant tonight did a Rockstar job! Nice and pleasant with the ability to help multiple people at once. To my surprise he even apologized for… wait for it…. he apologized for not cutting my footlong in perfect halves 🙂 “I’m sorry the two sandwiches aren’t quite equal in size” . My suggestion to the owner or manager of this Subway is- keep this kid employed!!
… moreJoan Johnson
The employee working today was everything wonderful! She was making three sandwiches at once, she was kind, patient and seemed to love what she is doing! Thanks for making my stop there a great one! Wish I had looked at her name!!
… moreMiscellaneous Muzik
This is one of my favorite subways, I’ve never had a bad sandwhich from this location. Also the morning to afternoon staff are super nice. The only downside to this location, would be the very nasty men’s bathroom, with the weak hand blower and no paper towels.
… moreTony Sosi
It’s subway
The employee was amazing, with a great personality, kind, funny, and caring. She should be a district manager a lot of employees could learn from a personality like hers.
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