

Sandwiches, salads & cocktails served amid verdant landscaping at the Hyatt Regency’s Grotto Pool.
Address and Contact Information
Address: 9801 International Dr, Orlando, FL 32819
Phone: (407) 284-1234
Website: http://orlando.regency.hyatt.com/en/hotel/dining/coconuts-poolside-bar-grill.html
Menu Photos
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Reviews
I got a Caeser Salad which was on the smaller side for an entree, but it was still manageable. However, I paid extra to add chicken and I get 3 very dry strips. My wife got a grilled chicken sandwich and the chicken on hers was also tiny and also dry. The size of the chicken really caught us off guard because I had the grilled chicken sandwich from room service the night before and the chicken was literally double the size.
On the bright side, the tenders we got for our son were normal sized and they gave a bunch of fries.
They forgot to bring our sandwich to our table and it just sat under the sun for a long time. We weren’t even far, they could have called us but it just clearly shows they don’t bother to provide 18% worth of service. Anyway, I wouldn’t recommend buying anything here.
There were a couple okay servers and one terrible one.
The terrible server, her service was extremely slow and she was forgetful. She forgot our drinks after I went to the bar to order, she was there and wanted to manage it as part of our tab. We waited 30+mins for her to swing by an tell us she forgot, then she slowly got the drinks and my order wasn’t correct. I didn’t have another 45mins to wait so I just drank it.
Given the automatic tip amounts they treat customers like they work in Miami where the structure is the same and the service is slow and terrible.
If you’re there, you’re likely better off going to the bar yourself or going to Descend21 where the drinks are better.
I’d also avoid the frozen drinks, they are usually melted by the time you get them.