Papa Johns Pizza

  3.1 – 176 reviews   • Pizza restaurant

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At Papa Johns Pizza in Mayfield Hts., OH, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it’s our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Mayfield Hts. pizza for any occasion. Call us for pizza delivery in Mayfield Hts. or stop by 5707 MAYFIELD RD for carryout to order the best pizza in Mayfield Hts., along with breadsticks, wings, and more!

Pizza take-out & delivery chain offering classic & specialty pizzas, plus wings, sides & desserts.

✔️Lunch ✔️Dinner ✔️Take out ✔️Delivery Papa Johns Pizza 44124

Hours

Wednesday10 AM–11:30 PM
Thursday10 AM–11:30 PM
Friday10 AM–12 AM
Saturday10 AM–12 AM
Sunday10 AM–11:30 PM
Monday10 AM–11:30 PM
Tuesday10 AM–11:30 PM

Address and Contact Information

Address: 5707 Mayfield Rd, Mayfield Heights, OH 44124

Phone: (440) 461-1963

Website: https://locations.papajohns.com/united-states/oh/44124/mayfield-hts./5707-mayfield-rd?utm_source=gmb&utm_medium=organic&y_source=1_MTA2OTE4MDMtNzE1LWxvY2F0aW9uLndlYnNpdGU%3D

Order and Reservations

Order: Order online

papajohns.com

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Reviews

Katherine Mercado
I could understand why the low rating at this place lady working there tonight has a very bad attitude. Understandable there might be times that store gets busy but that’s not dashers or customer fault. Get a smile on and learn how to talk to customers or coworkers. I’d hate to work in such a hostile environment.
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Thomas
This is probably one of the worst Papa John’s location ever. Every single worker, and I’m not exaggerating, every single one acts like they don’t want to be there (so then don’t be). Supervisors and managers are extremely rude. They don’t make your pizza with even 1% care. Just very unfriendly in general. Always understaffed, probably because supervisors and managers are beyond rude (just my guess, but I wouldn’t want to work here even if they paid $50/hour). Just a sad excuse of a franchise and they should be totally ashamed.
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dave calvert
Driver left food on porch I just happen to go outside and saw it. At least ring the door bell or knock. Pizza was dry as always. Better pizza to choose from in area.
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0 8
Worst papajohns ever. They were beyond cheap with the toppings. Either they were advised to do that or workers need to be relearned or terminated. What a waste of money.
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Steve Gibas
This Papa John’s Pizza location is the absolute best. Each time we place an order from here, the pizza, bread sticks, and other purchased foods are done to perfection. The employees provide exceptional customer service; we are exceedingly pleased to keep returning as completely satisfied customers! Thanks PJs!!
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Cong Nguyen
Got to be the worst Papa John’s. Pepper was cut in half. WTF. Missing cheese spot. Mushrooms were like super random. Wasn’t expecting this out in Mayfield but you never know. Do better.
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Moneybagls
If I could give 0 stars i definitely would this location is very terrible I wish I would’ve went with my first mind and went the the one on cedar road terrible service cashier didn’t wanna be there 1/6/25 around 630 one pizza was overly $20 very bad experience no greeting no have a good day just a very bad day and service for them $20 for a soggy pizza they didnt warn me about any specials they had thats why I wait til the end of my service to tip and no one deserved a tip
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Leslie Williams
Worst papa John’s I’ve had. It’s about the location clearly. It’s like I got this food from a dumpster. My food it’s cold and ugly.
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Salliese
This was my first time ordering from this location, and unfortunately, it will probably be my last. I placed an order for a pizza through the app and arrived with about 10 minutes left before it was supposed to be ready. I waited in my car until the app notified me that my order was complete.

When I went inside, the male associate at the counter was helping another customer and seemed visibly frustrated. He called the manager to take over and went back to making orders, but he did not wash his hands after handling the register and money.

A woman came in behind me, and the manager chose to address her after finishing with the previous customer, completely ignoring me even though I was next in line. After helping her, he finally asked for the name on my order. I told him, and he claimed it was still in the oven, despite the app stating it was ready. I waited patiently as he served three more people before the female associate noticed a box sitting on the counter and realized my order wasn’t in the oven at all.

The manager then began to make my order, also without washing his hands after handling money. I decided to cancel my order at that point. Not only was the service unorganized and frustrating, but the lack of cleanliness was also concerning.

While the prices at this location are better compared to others, the service and hygiene standards are definitely lacking. I’d rather drive a bit further for better service and consistent cleanliness.
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Candy Owen
I had to deal with an automated selection to get to a person to place an order, then I couldn’t hardly understand her, but I did eventually get the food. Who puts all the toppings in the center? Not happy Papa Johns
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