Samuel Wenninger
Consistent Starbucks quality and experience. Things can get quite busy here and larger tables are limited, making it difficult to find a seat at times. The set up with the line starting in the back of the store can cause the line to double back which confuses people as people in line mix with people waiting for drinks. Overall a solid location with plenty of parking, though the many shops also compete for the same spaces.
Highly recommend trying the new Brown Sugar Oatmilk Cortado!
… morePhil P.
Very nice Starbucks location nestled in a strip of shops. Very popular for students and people to post up with laptops or simply just hang. My mom lives around the corner so we come here often. The sushi next door is great too!
… moreMelanie Vehse
I usually have a good experience but today my sister ordered a lemonade and when she got it, it was clear and tastes like water with a DROP of lemon juice. I went up to the barista and asked if he could add more flavor because it didn’t taste like anything and he didn’t do anything. It was a waste of $5. Ill add a pic, do better 🙂
… moreWizzy Lizzy
Gave me the wrong drink I ordered a gingerbread chai they instead gave me a peppermint mocha thing
… moreAmber Feaster
I have been very disappointed with the quality at the Longmeadow Starbucks. I just went into pick up a mobile order that my boyfriend placed. My beverage is a Venti White Chocolate Mocha No Whip and No Foam. The sticker clearly states all three of these requests. However, 99% of the time that I go in to pick up my order there is foam. I hate to waste the beverage so I have gotten to the point that I request more steamed milk and request to have the foam scrapped off rather than making an entirely new beverage. I made this request today. However the barista dumped out a quarter of my beverage and stated, “there is foam so I need to dump some out”. Rather than the foam dumping into the sink my beverage did. The foam remained in the cup. She then steamed milk and took the foam off the top with the spoon as I had previously requested. Now my beverage tastes like milk rather than white mocha. There is not even a hint of espresso flavor either. I have complained in this store and it continues to be an issue. I am going to have to drive elsewhere to purchase Starbucks from now on bc Longmeadow doesn’t get it right! The only barista who does her job well there that I have seen is Ana.
… morePlum Blossoms
I order frequently from here through delivery. leaving this review bc now several times i ordered chai latte, but got only steamed milk with no chai. i had to go through the hassle then of getting a refund – when all i wanted was a chai latte to begin with. there is nothing more annoying than getting steamed milk instead.
… moreFuzzy Friends Rescue Volunteer
Update: could you please pay closer attention when we order non-fat or almond milk? I see when the wrong container is used and there’s a pretty significant taste difference. Thank you.
I really like this location. Everyone has made an effort to know me by name and I feel totally comfy bringing my clients here. Of the thousands of times I’ve been there, which is about twice a day for years, only 4 wrong orders is a pretty good low number! The baristas are all so sweet and kind and the coffee, while pricey, is always awesome, and the folks are so nice, so this is why I keep coming back and why I keep bringing my clients here. It’s always a good experience. Good folks, nice atmosphere, free WiFi (thank goodness) for when mine dies which is often, excellent drinks and awesome food. You can’t get any better than that. -Maggie
… moreProspers
Excellent service and speed! Tasty as always. Great music also.
… moreNina
Nice place, but very small.. Always packed, I think you can sit in the benchens outside the other stores.
… moreMichael Bergenheim
For the Longmeadow, Massachusetts location in an upscale town, today has been the most disappointing day with terrible customer service. WiFi was not the issue but it was not able to work anyway. The drink… I ordered a Venti Frappuccino and waited more than 15 minutes until I HAD TO APPROACH THE STAFF FOR MY DRINK. “Oh, we’re not able to make the Frappuccino.” Awful lack of communication!!! They could offer a mocha. I waited for over 5 minutes and the staff was just lazy — I was watching him carelessly forget the ice, the flavor and decided not putting enough milk in the container for the blender. AWFUL SERVICE. I JUST WALKED OUT. TOLD THEM TO FORGET THE DRINK!!! Sheesh where did they get these employees and what qualities did the management find in them that make them qualified?
… more