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Looking for great pizza in Burlington? At Domino’s, we’re passionate about bringing you the best pizza experience, whether you’re carrying out or ordering pizza delivery. Whether you’re craving thin, foldable New York Style pizza or a thick, Handmade Pan pizza, Domino’s has you covered. Or try our delicious, cheesy Parmesan Stuffed Crust pizza today! We offer more than just mouthwatering pizza—dishes like our fan-favorite mac and cheese, salads, pasta, and chicken wings will satisfy all your needs. We’ll give you great value with our unbeatable deals, making it easy to enjoy more for less. Wherever you are, the Domino’s pizza near you is here to satisfy your cravings with taste and quality. Order from 1548 North Ave .
Delivery/carryout chain offering a wide range of pizzas & a variety of other dishes & sides.
Address and Contact Information
Address: 1548 North Ave, Burlington, VT 05408
Phone: (802) 658-6558
Website: https://www.dominos.com/en/?utm_source=google&utm_medium=loclist&utm_campaign=localmaps
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Reviews
Larkin
I’m not someone who enjoys leaving bad reviews. I understand mistakes happen so i try not to get bent out of shape when they occur. With that said, my recent experience with this Dominos location irked me enough to leave a negative review. Here’s what happened:
I placed a three item delivery order and selected the “hand it to me” option since I was planning on giving a cash tip. I was expecting to hear a knock at my door at some point but eventually enough time had gone by that I decided to check the status of my order via the order tracking feature. To my surprise the order was marked as delivered. I went to my door to grab the food but it wasn’t there. Weird. I figured the driver must be close so I waited a little longer. After another 5 minutes or so I elected to call the location directly. After about a 7 minute hold they answered and informed me the food had been placed outside my building, not outside my door. I live in a 6 unit apartment building with one main entrance. There’s no way to confuse it with the front door of a house. The food had just been sitting outside in subfreezing temps getting snowed on. I’ve ordered from this dominos at least a dozen times over the last couple of years and this has never happened before. The food was luke warm and painfully mediocre for that reason. Annoying, sure, but I still wasn’t going to leave a bad review. Like I said, mistakes happen.
This is where the situation gets really frustrating. I realized a few minutes after bringing my food inside that they had forgotten one of my items. So I called again, waited on hold for 10 minutes or so, just to have the call abruptly ended. I called again, and after another few minutes a supposed manager answered. I explained I did not receive my entire order and she apologized and said she’d let the driver know I still needed one of my items. 30 minutes go by and it’s about 15 minutes before they close. I call again, wait on hold for 10 minutes, and they proceed hang up on me again. Now the store is closed and I’m sure no one is coming. They just straight up lied to me.
Listen, a mistake (or two) is one thing, but knowingly giving someone the runaround is super unprofessional. I wanted to go to bed but I purposefully waited up for the driver to arrive. It’s clear now that the reason the driver left my food outside my building instead of handing it to me as I’d requested is because he/she forgot an item and they didn’t want to deal with me directly. Then the manager tells me they’ll handle the problem and proceed to go out of their way to keep me on hold only to not answer my phone calls and/or hang up on me. Obviously they were hoping that by not answering my calls I would just go away.
Just own your mistakes and be honest if you can’t correct them. Have some professionalism.
… moreI placed a three item delivery order and selected the “hand it to me” option since I was planning on giving a cash tip. I was expecting to hear a knock at my door at some point but eventually enough time had gone by that I decided to check the status of my order via the order tracking feature. To my surprise the order was marked as delivered. I went to my door to grab the food but it wasn’t there. Weird. I figured the driver must be close so I waited a little longer. After another 5 minutes or so I elected to call the location directly. After about a 7 minute hold they answered and informed me the food had been placed outside my building, not outside my door. I live in a 6 unit apartment building with one main entrance. There’s no way to confuse it with the front door of a house. The food had just been sitting outside in subfreezing temps getting snowed on. I’ve ordered from this dominos at least a dozen times over the last couple of years and this has never happened before. The food was luke warm and painfully mediocre for that reason. Annoying, sure, but I still wasn’t going to leave a bad review. Like I said, mistakes happen.
This is where the situation gets really frustrating. I realized a few minutes after bringing my food inside that they had forgotten one of my items. So I called again, waited on hold for 10 minutes or so, just to have the call abruptly ended. I called again, and after another few minutes a supposed manager answered. I explained I did not receive my entire order and she apologized and said she’d let the driver know I still needed one of my items. 30 minutes go by and it’s about 15 minutes before they close. I call again, wait on hold for 10 minutes, and they proceed hang up on me again. Now the store is closed and I’m sure no one is coming. They just straight up lied to me.
Listen, a mistake (or two) is one thing, but knowingly giving someone the runaround is super unprofessional. I wanted to go to bed but I purposefully waited up for the driver to arrive. It’s clear now that the reason the driver left my food outside my building instead of handing it to me as I’d requested is because he/she forgot an item and they didn’t want to deal with me directly. Then the manager tells me they’ll handle the problem and proceed to go out of their way to keep me on hold only to not answer my phone calls and/or hang up on me. Obviously they were hoping that by not answering my calls I would just go away.
Just own your mistakes and be honest if you can’t correct them. Have some professionalism.
Philip Yazbak
Unfortunately, my order was messed up and when I got to the store was told to wait for another 10-15 minutes. When I came back in they were still trying to make the pizza with my toppings again. But they messed it up and cooked it without toppings for a second time. I told them at this point we were just hungry and didn’t care if the pizza was without toppings and they gave me the pizza free of charge. So after 20 extra minutes of waiting at dominos I did end up getting a free pizza but it was an unfortunate string of events. Gladly I will say the staff genuinely seemed to try and do right by the customer. I likely won’t eat here again.
… moreJerry Goodman
I had a very disappointing experience with this location. I ordered a pepperoni pizza and received one with no sauce and no cheese, which honestly made it completely inedible. When I contacted the store to have the mistake corrected, no replacement pizza was ever delivered. Instead, I was given a coupon as a solution.
Unfortunately, the situation got worse when I tried to use the coupon and it didn’t work. When I called the store again, no one could give me a clear answer or help resolve the issue. I was repeatedly told to speak with management, but never actually connected with anyone who could fix the problem.
the lack of follow-through and customer service was frustrating. Based on this experience, I can’t recommend this store unless you’re truly out of options. It felt like there was very little care taken in getting orders right or making things right afterward.
… moreUnfortunately, the situation got worse when I tried to use the coupon and it didn’t work. When I called the store again, no one could give me a clear answer or help resolve the issue. I was repeatedly told to speak with management, but never actually connected with anyone who could fix the problem.
the lack of follow-through and customer service was frustrating. Based on this experience, I can’t recommend this store unless you’re truly out of options. It felt like there was very little care taken in getting orders right or making things right afterward.
East_Coast_Skier 802
The last 2 months we have ordered from this location the quality is terrible. The pizzas have been over cooked, super thin crust with a hand tossed pizza and hardly any sauce. We didn’t notice until visited other dominos and seeing their quality is a lot better.
… moreParsu Gurung
Domino didn’t put extra chicken when I asked. Make sure to check when you get your pizza for too little or too much toppings.plz don’t go this place. Again
… moreiLLNIGMA
Please tell your employees to wash their hands the man at the register grabbed his hat rubbed his hair put his hat back on his head and then walked right over and continue to make a pizza without washing hands or putting on gloves! Also another day I was in there I seen a bunch of employees laughing over food which means spit was coming all out of their mouth onto the food and they was having a good old time. Please tell them to wear a masks wash their hands and take it serious cuz people can get sick. Thank you have a nice day!
… moreXoe
Just order from a local pizza place and save yourself the trouble… We ordered our food at 6:30pm and didn’t receive the food until 8:15pm. When the food arrived it was cold, not just the pizza but the sandwich and the chicken as well. Like it had been sitting in a refrigerator (or a car in 20 degrees) cold. Cold to the degree of being inedible unless heated back up. Upon receiving the food we called the location to inform them our food was in fact inedible and were only offered coupons or for them to “re-make it” why would I want coupons for food I’ve received and was unhappy with? I’m not going to order from here again so that’s not a very smart thing to offer. As for remaking the food, if the staff can’t complete my order the first time what faith can I have in them to complete it a second time while probably unhappy with me for complaining, I’ve worked in the food industry I know how it is when customers complain. When asking if I could receive a refund I was told by the gentleman on the phone that the only way I could do so was I’d I returned the food by “bringing it back in”. That floored me considering I paid for the food to be delivered and I saw that solution as a very “I don’t care you’re lying” brushing me off response. While completely unsatisfied with my order and the service from Dominos on North Ave in Burlington VT I am very glad to have received the service I did today as a reminder to only order from the better and more reliable local choices such as NYPO or Leonardo’s. So thanks for that I guess.
… moreHeather Kenyon-Haff
Shout out to the driver who offered to carry 5 hot pizzas across a field with teenagers shooting each other with Nerf blasters on a hot day.
… moreRoyMakio
Use to be a choice to get food delivered. Now, you never get your food delivered and when you try to contact people at the store, you are left on hold or given the run around. After two times in a row they have failed to deliver the service I PAID for, I will never give buisness to them again and will tell others in the area to do the same. Others at least deliver the food I order.
… moreE J
Domino’s it’s pretty close to our place. It’s always a good place to get a last minute meal on the go. The staff is always courteous and our food is always made right on time. They pay attention to the details that we put in our order and we definitely recommend them to anyone who’s looking for a pie in the new North end Burlington
… more