Casual, island-themed chain known for its exotic frozen drinks & classic American fare.
Address and Contact Information
Address: 8026 Ritchie Hwy Ste B, Pasadena, MD 21122
Phone: (410) 761-1003
Website: http://www.cheeseburgerinparadise.com/locations/MD/pasadena
Menu Photos
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Reviews
Had to cut a star down as the last time we took a group there, they had some hair in the food. Not good at all; however first time we’ve seen that so perhaps a fluke.
About 2 months ago, we get to the restaurant and the young ladies who were hostesses sat us within a few minutes. We sat at our table for about 20 minutes and never had a server come over to us. All the tables around us had servers, and none of them bothered to ask if we had been helped either. We just got up and left. On the way out, we told the girls that they might want to make sure they’re seating people at tables that have servers.
About two weeks ago, we ordered carry out. When we called it in, they said it would be ready in about 15 minutes. By the time we left to pick it up and actually got to the restaurant it had been over 15 minutes. They told us that the food wasn’t ready yet and it was going to be about 15-20 more minutes. Meanwhile the food was bagged and sitting right there. By the time we got home my food was cold and gross. I ended up throwing it out because I was so disgusted.
This past weekend we wanted to go out to eat and thought we would give Cheeseburger and Paradise one last try on Sunday night. Needless to say we ended up leaving due to yet another terrible experience. The hostess had no clue what he was doing. He looked clueless and seemed like he did not want to be there. When we arrived there was a family of 6 in front of us, and when they asked how long he looked at the seating chart and was extremely hesitant when giving them a wait time. He looked like he was just pulling a random number out of his head. Then we walked up and he did the same thing to us. Looked at the seating chart, and said he thought it would be about 10-15 minutes with a lack of confidence (which to me meant it could be 10-15, or 20-25 but I don’t really know and I’m just going to pretend like I do). About 5 minutes later a family of about 7 shows up. They ask how long the wait is and the hostess said it would be like 20-25 minutes probably. The mother asks to put their name down, and he looks panicked because he didn’t get a name for our party or the party of 7 before us. He then asks us who was first, us or the party of 6. I said they were. So he asked them for a name and then asked us for a name. About 5 more minutes goes by and a father and son walk in, the hostess looks right at them, doesn’t greet them or say anything, and walks away. After waiting a few minutes, they ended up walking out and quite frankly I didn’t blame them. The hostess finally comes back and we said something to him about how it was rude that he completely ignored the father and son, and that they ended up leaving. And then we decided to leave ourselves because we’re just tired of the crappy service. I have never in my life been to a restaurant where the service just continues to get worse and worse. I’m writing this with the hopes that the restaurant management and/or owner will see it and make some much needed changes and actually train their staff correctly.