Pasteles, postres, , cake, sándwiches, sopas, cafés, pan cubano, batidos, jugos de frutas naturales, desayunos, croissant, pan con bistec, vaca frita, pan con lechón, wrap, Philly cheesesteaks, Philly chicken sandwiches, sandwiches de tuna, paletas de cerdo asadas al horno, Arroz Imperial, comidas para fiestas, Torres de merengue y mucho más!!!!
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Marlin’s Bakery, 12857 SW 88th St, Miami, FL 33186, US – MapQuest
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Reviews
I was there for the first time looking at their cakes designs and checking for offers for a kid’s birthday party.
Eventually someone passed and I asked why they didn’t even tried, the woman who was there to the tables not to attend me, not even sorry, she told me I should have gotten closer to them and talk instead.
Well… I don’t know if that system works for them, but it doesn’t work for me. I went to the next bakery with my business and made my order there.
I was given a totally white cake without the usual decorations of the Capuchino. It was paid and I had people to dinner, so I took it.
The cake was not covered in meringue as requested but in something that looked and tasted like whip cream. Every one at the party proceeded to comment, “this is not meringue ” and scraping it off the cake.
I called the next day and the baker told me it was Italian meringue, when I said it wasn’t because I make it at home and that isn’t the texture, she proceeded to tell me that she doesn’t use eggwhites because many people are allergic. So, what is meringue made off, but eggwhites. She said that if I wanted meringue that was a special order. If that was the case they should have called me to let me know.
No apologies or explanations. The lack of decoration on the cake (which she wouldn’t explain) and the dishonesty about the meringue, which was clearly requested in the original order, makes me feel that there is no care about the orders, and no respect for the customer.
That has always been my family bakery to go, but no more. Their attitude about the whole thing is absolutely not acceptable. The customer is always right, and when you paid before hand for your order, you should get what you ordered.
I dont understand how people give this place 5 stars.
This place is terrible.