
Looking for hand-crafted meals made the right way near you? Whether it’s our fluffy Made from Scratch™ Biscuits baked fresh every 15 minutes, our crispy Hand-Breaded Chicken, or our juicy, charbroiled burgers, we take pride in serving you a breakfast, lunch or dinner (and the in-between snacks) sure to bring a little goodness to your day. Enjoy delicious meals made with heart when you visit your local Hardee’s® at 1750 SALEM RD . Stop by today and see all the Goodness in the Making!
Fast-food chain serving fried chicken & big burgers.
Address and Contact Information
Address: 1750 Salem Rd, Cookeville, TN 38506
Phone: (931) 559-8240
Website: https://locations.hardees.com/tn/cookeville/1750-salem-rd/
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Reviews
We ordered some fries and the fries are good but out of all chicken is hard to believe.
It is nearly always up to the individual franchisee what they do with their store so long as they are using the ingredients put out by corporate. This has been the only good thing about fastfood chains. The ability to go wherever and get the same food and service no matter where you are.
However, you will notice sometimes on advertisements that you’ll read the small words “at participating locations”. This gives the individual franchisee the ability to opt out of certain specials that may be running nationwide.
However, if the franchisee agrees to run that certain promo, the franchisee must generally follow through with the promo as indicated by corporate.
Some franchisees don’t understand what makes them. They believe that they MAKE the franchise. Guess what? If the franchise isn’t able to be duplicated throughout the country, it is a failing franchise.
This franchise tries to do work arounds.
First, they close earlier than any other Hardee’s location. Most truckstop fastfood places understand that 24 hour service is industry standard. Truck drivers operate 24/7.
Second, the service and food quality is super sub-par.
Third, don’t say you are a participating location if you aren’t!
This place claims that they are following Hardee’s corporate and serving breakfast until noon. Indeed, the board is still showing breakfast at 10:50, and the sign says breakfast until noon. They keep the board on breakfast to fulfill corporate requirements but then put a small sign on the counter song their actual menu. Very sad little menu. They should lose their franchise license in my opinion.
For those who might say it was a one-off type problem, please understand I live around here. It is NOT one-off. If you read the other reviews you’ll find that the issues I mention are common to this location over a long period.
This location needs to get better management or close their doors. Period. They are a disgrace to the Hardee’s name.
One final thing, whoever the owner is that is responding to these reviews here on Google: QUIT BEING LAZY.
The cut-and-paste responses that don’t even elude to the actual complaints in many cases prove your lack of interest in customer care and service. And no, we aren’t going to go to your website where we will experience the same lack of customer service while possibly being given a coupon code. Just fix the problems.