Kenny McKeever
Ordered 4 footlongs on the app, I made a mistake and had mayonnaise on one, I made it into the store before they made our food and asked them to not put any mayonnaise on any of the sandwiches. They were actually making them and no one else was in the restaurant. They still added mayonnaise to the sandwich. OK, not a big deal, my mistake. Then the young lady tells me they ran out of meatballs and it would be 8 minutes before more were ready. I asked if I could swap it for a different sandwich and she said that was not allowed. Ok, I was going to wait, but she tells me she can just toast the sandwich and they would be hot. I told her I did not think it would heat them up all the way, she said that it would, I said ok if you think that will heat them up go ahead. I told her if the meatballs are cold I would not eat it. Guess what, the meatballs were hot in the outside and cold in the middle. I went and asked what the solution was to our problem and that they also put mayonnaise on the sandwich that I asked them not to. She got very upset and said that I need to order my food correctly and she would call her manager and see. Then the young man working with her was sent to give me the news, I guess she had no customer service skills and could not communicate properly. I was informed that since I requested the sandwich to be toasted that they would do nothing for me because I got my sandwich the way I wanted. I thanked the young man, told him it was fine and that I appreciate him and no hard feelings and left.
… moreGenevra Buchanan
Service was great. The young man that served me that day was so welcoming and genuine! He served like he enjoys what he does. The food was good and it’s always fresh. This location always has high school students working there. I love that about this location!
… morediana mayer
This is the best Subway Ive been in! Although the food looked great, I wasnt there to have lunch. The reason I can say this is the best place is because of their staff member, Dee Dean She had the most contagious positive personality I have seen in a minute. Treated all her guests like Kings an Queens. Because of her, I will be back! If everyone had employees like Dee, they would have great success. She is a tremendous asset for Subway. She deserves a promotion
… moreGihad97
Wayyyy too overpriced. Food is worse than before. Not as good meat. The lady even put olives when I didn’t ask for them. I didn’t see it until I opened the sandwich. How do you screw that up? And for $15? WTH. Never coming back to subway. Haven’t eaten there in like 2 years and then I gave them another chance. Nope. Not again
… moreLisa M
DEE gives the best customer service!!! Y’all need to give them a raise! We always feel welcome and by first names at that, I’ve never received this kind of customer anywhere. Definitely unique, please take care of your workers and compensate them properly for such outstanding work.
… moreDominique Fezell
Terrible establishment for my first time going to this subway
Very disappointed in the service given.
One person working
Asked for a 6 inch she gave a foot long and was upset that I told her I needed it cut in half with two separate topping.
… moreAngie Quinney
If I order delivery on subway website and the order is canceled due to Doordash that your partnered with, didn’t pick up order, it shouldn’t be complicated to obtain the refund. When you contact the store they don’t know what to do and the manager isn’t available. Are the employees not being trained? I need my refund asap.
… moreMary Cole
Ordered online but online did not have chips I preferred . I went ahead and ordered and paid for chips thinking I would exchange them when I went to pick up the order. Once I got there to pickup, I asked to exchange them for Cheetos. The young man behind the counter started to argue with me, that I should have ordered them online and it was too much trouble for him. If the store was busy, I could understand, but there was only 1 other person in line. This young man needs to be taught some customer service skills or be shown the door . He’s terrible for your business
… moreLluvia Ramirez
Horrible customer service and takes a very long time to get your order ready. I ordered through the app, never again!
… moreMister Myself
Really have nothing nice to say. How can two people that dont know, be the only ones working? Who is in charge then?
Wearing contacts, I’m farsighted. She wouldn’t tell me which sandwiches weren’t on the coupon. So, I had to wait for my eyes to adjust. Could have just told me.
Ordered three different sandwiches. I got the first and the other two were the second order. Forget asking me to repeat the third sandwich. Just give me what you want me to have.
They were wrapped very loose even with 4 papers. The ends were out and none of the sandwiches were cut. All this before they tried to double charge me.
… more