

Charbroiled burgers star at this fast-food chain also offering deli-type sandwiches, salads & fries.
Address and Contact Information
Address: 7266 NC-73 Suite 101, Denver, NC 28037
Phone: (980) 375-3030
Menu Photos
Order and Reservations
Order: Order online
Related Web Results
Denver, NC – Charburgers – Salads – Sandwiches – Habit Burger & Grill
Habit Locations – Charburgers – Salads – Sandwiches – Habit Burger
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Reviews
I placed my order using the self-service kiosk and chose a family box, assuming it would make things easier. Unfortunately, it was quite the opposite. Despite the restaurant being nearly empty after 1:00 p.m., the order took a long time to come out.
When we finally received the box, I immediately noticed that my husband’s burger was incorrect. I brought the box back to the front counter, and instead of an apology or even a willingness to review the issue, the employee’s first response was, “You placed the order wrong, and that one doesn’t come with cheese.” There was no attempt to listen, no courtesy, and no acknowledgment of the mistake.
As I calmly explained what the burger was supposed to include, I was met with continued attitude while she wrote down the corrections. She then told me they needed to remake the entire box and took all of our food back, leaving us waiting another 10 minutes.
When she returned, she brought only the burgers—which were still incorrect—and said the sides were coming. Another 10 minutes passed before the sides arrived, and they were also wrong. At that point, we were done. The food was incorrect, the wait was excessive, and not once during this entire interaction did we receive an apology or even basic courtesy. When the food was dropped off, nothing was said at all.
It took a lot for me not to address the attitude directly, but I felt a review would be more appropriate. Customers should not be treated poorly for expecting to receive what they ordered. No one should be made to feel uncomfortable or dismissed when there is a legitimate issue.
I sincerely hope corporate reviews this location closely. This is not the first time I’ve heard concerns about staff behavior here, and it does not reflect the standards one would expect from this brand.
The restaurant and bathrooms were fairly clean. However, they ran out toilet tissue in the women’s bathroom. My wife had me stand guard while she used the men’s bathroom.
Now, my wife thinks im being a little harsh. Yet, I felt the burgers and fries were average. Yes, they were better than McDonalds and Wendy’s. Yet, I think a Hardee’s thickburger and Arby’s burger are better. With that said, they did give a generous portion of fries. Yet, you could tell they were under a heat lamp for a while. Overall, it was fine. Yet, I would make a special trip.
Service was the BEST, Mr Charles was so awesome.
Food was fresh . Place was clean . Service was good and quick .
What do you expect from ordering from an app and waiting for your food to be picked up and or delivered. Obviously it’s going to get soggy. No difference then ordering nachos and going to pick them up from a restaurant. Y’all would have been mad if you showed up and it wasn’t ready either . You are the people that people can’t please .