Amy Perrine
I have ordered from this location almost weekly since we moved to MS, but I will not be going back. Sloppy time management, rude employees, a lack of concern over the amount of people’s time they’ve wasted because they choose not to prepare for a day that is busy beginning three days in advance, and a corporate call center staffed completely by people who are incompetent are all reasons to spend my time and money with a different company. Had they bothered to answer the phone and communicate with me, I’d have had no problem waiting an hour for our delivery. But the lack of even mediocre service, concern, and effort on the part of the employees at this location and Pizza Hut as a corporation is astounding. The food is not good enough in quality or taste to be worth this frustration.
… moreLawanna Archie
I just ordered 2 large 3 topping pizzas and they are not fully cooked. I called to tell them about the delivery and they didn’t answer
… moreMarjorie Napier
App said my order was delivered at 6:33. It was not. Drove to the restaurant and they refused to refund my money. Delivery person called at 7:18 saying he was at my door. Got food at 7:49 completely cold and inedible. I was told they have to mark it as delivered to get the computer to work. Absolutely unacceptable.
… moreTristan Marshall
The melts are my new favorites. They are perfectly sized and so very tasty. Couldn’t give 5 stars only because I ordered a meat lover melt but only had sausage and ham. So either they were out of the other meat or someone was distracted. However, it was hot fresh and so delicious so I’ll give them a pass. Plus the free drink now through August 25th (at least in our market).
… moreTa’Caiya Dixon
The rudest staff I’ve ever experienced for no reason???. The manager Mary continuously yelled at me and didn’t apologize once for messing up my order, told me if I wanted my money back I would have to come and get it even though I ordered delivery. Upon coming to get the refund I was then told I couldn’t get a refund, waste of money, time and gas. They’re truly on some kind of power trip in there. The names Mary, Dina Logan and Elizabeth were given to me but I’m sure they’re fake names.
… morehaley dean
My pizza had literally no sauce on it and my breadsticks were way over cooked. Like dark dark brown. No happy at all.
… moreShenyona Evans
Food was great! Need work on the service. Employee at cash register sitting down eating Dorito chips while people food was ready but she was too lazy to get orders out in a timely fashion that were ready to go
… moreAsh Miller
It’s just such a hit or miss. Rarely you will get a phenomenal pizza, occasionally one will be completely awful. Most are mediocre in some way. Too little of this, too much of that, not hot enough or sort of overcooked, sometimes so greasy the crust is the consistency of a blanket. I just wish I could count on getting pizza that was consistent so I would know what to order and what to avoid.
One of the drivers is extremely nice and we love him, door dash is what you would expect. Typically on time, the nice thing is that when Pizza Hut does not have a driver on hand and uses door dash you don’t have to pay door dashes falsely inflated prices you would had you used their site.
Not much can be said about the atmosphere, there is no dining in, I will say the last time there was a mix up due to them checking off steps to keep a high score and I was wondering where my pizza was when it said delivered, I drove up there extremely mad but they were very apologetic and kindly made me a new pizza and offered a free drink.
I really just wish I could expect consistency instead of uncertainty. We also select extra cheese for every pizza, we are afraid of what a pizza would be like without “extra cheese” I think it wouldn’t have any cheese.
We really need a Papa John’s…
… moreRyan Davis
This store has the worst customer service. Always act like they’re inconvenienced by the people there to pick up. Waited 5 minutes at the counter without so much as hello just for a woman to come out and cop an attitude that I had the audacity to ask for help. Their only saving grace is the quality is usually great.
… moreSJ T
I truly would not even give them any stars! They just suck!
They go through DoorDash and claim they are done and delivered when they are not! The mgr. and Pizza Hut tells you that Door Dash stole your Pizza and your money so if you want a refund you have to go through them! what a JOKE!
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