Jersey Mike’s, a fast-casual sub sandwich franchise with more than 2,500 locations open and under development nationwide, has a long history of community involvement and support. Started at the Jersey Shore in 1956, Jersey Mike’s serves authentic East Coast-style subs on fresh baked bread – the same recipe it started with over 60 years ago. The company’s mission is to bring its customers the highest quality, freshest made sub in the industry and give back to the communities in which it operates.
New Jersey–based counter-serve sandwich chain serving jumbo subs filled with cold cuts & toppings.
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Reviews
While I was waiting, another employee asked if I needed assistance. I explained I was waiting because I was told the pickup time was 2:15 PM. The first employee then interjected, saying, “Oh, I have her sandwich right here.” If my order was ready, as she suddenly claimed, why was I left sitting there, waiting for no reason?
When I finally got my order, the receipt clearly showed the pickup time as 2:02 PM—proving that I was lied to about something as simple as the time. To top it off, my sandwich was dry and not prepared as I had ordered it. I didn’t have time to go back and address it, as I was already frustrated by their rudeness.
This kind of attitude is unacceptable, especially when the staff is clearly overwhelmed. Everyone has busy days, but that’s no excuse to take it out on customers. They definitely need to do better.