Emma Szewczyk
I ordered for a pickup. Within a few minutes it said it was ready, GREAT I go to pick it up and see it’s not there so I sit and wait and the workers are obviously in no rush UNTIL EVERYONE STARTS FLOODING IN do they act like they are in a rush to do online orders. They continue to complain to customers that they are busy and can’t get anything done because they are busy DOING THEIR JOB MAKING ORDERS WHICH THEY CANT EVEN DO PROPERLY! The lady spent AT LEAST 20 minutes checking ONE PERSON OUT and I WAITED THERE FOR 45 MINUTES before someone actually made my order and halfway through making it they stopped and walked away from my order and went to the back. Grown adults can’t do their job properly at a subway shop and I was seriously about to jump back there and do it myself. Horrible horrible service. and ofc the typical they couldn’t even follow the order correctly. If you can’t do something as simple as making a sandwich why work somewhere where that’s your whole job. (The picture is my beautiful sandwitch being abandoned bye the workers when they left it Midway making it to go to the back to do god knows what)
… moreDevon Mcclure
Totally botched order. Girls working did not pay attention at all. They put BMT meat on the veggie, they put the veggie on the wrong bread and didn’t include the cheese. This was for a vegetarian.
The BMT was on the Asiago bread for someone allergic to cheese. The BMT lacked meat since it was on the vegetarian veggie.
Waiting until tomorrow to speak with a GM about a refund and will update the review accordingly. Not wasting my time with the workers there now. I want a refund.
… moreSamantha Seltrecht
Service was exceptional. I’m pretty sure she was alone and she handled the the whole place flawlessly. She was very kind and patient (I couldn’t decide which to try right away.) The dining room was clean and comfortable.
… moreAshlynn Peterson
I do not want my sandwich Kiara’s way. There were also no lids for the medium cups and the ice machine was broken. I am disappointed.
… moreItachi Uchiha
I ordered a footlong sub and when DoorDash dropped it off still sealed in the bag, it was a 6 inch sub. The sticker on the sandwich wrapper wasn’t even touched. Extremely frustrated and disappointed at this location. In my personal opinion this location has been a spiraling into a horrible location for subway and leaves a stain on subways reputation. 35 Kirkwood ct subway location should be closed…
… moreTina Helmick
I ordered a sandwich from here to have delivered to my daughter and the picture is what she got. If you order a foot long sandwich it should have all ingredients on the entire sandwich! There is no excuse for having meat on only half of the sandwich! I definitely won’t be ordering from here anymore!
… moreMegan Mason
Pulled up to the location to see one employee on her phone. The chairs were atop the tables and another employee had what appeared to be a mop in her hand. Walked in and the employees ran into the back. Figured they’d be out to take our orders in a couple minutes. Not long after we walked in, more customers walked in and asked if we had been helped. MINUTES passed and the girls did not come up. One worker made an appearance through the opening to the back, but did not address us at all. After she disappeared and we waited, again, the other customer walked along the counter to peer to the back. I then said “HELLO??” Really loudly. The other customer asked if anyone was working. Again, more time passed and finally one of the girls walked to the front and said – rudely- that “the lobby was closed” .. to which we said, “huh?” And she replied “the lobby is closed. We’re about to mop this all down. We’re having maintenance issues” ???? Very rude. It was as if they were trying to hide in the back until we left verses addresses whatever “issue” that was going on. The OPEN sign was on outside too, mind you. My husband attempted to contact the owner but he wasn’t successful.
… moretrapgodjp
Kaylee and Kiera were amazing they worked super fast and got through a lot of customers quick
… moreAmber Formholtz
I was very impressed with this store yesterday. I was trying to pay with a gift card that apparently doesn’t work so both employees tried to help me and then the girl gave me the sandwich and cookie for free. Now that’s great service!
… moreKK
Kristin at 35 Kirkwood Blvd Subway is AWESOME! I had a last minute business luncheon to plan and she not only helped me out but went the extra mile with marking and packing everything for easy set up at work for their business luncheon. This is the 2nd time she has been so accommodating and she is always kind and thinking outside the box. Food smelled yummy and was made with fresh ingredients! Thanks for always going the extra mile!
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