Daniel Bussiere
Order footlong outlaw when they took it from the toaster I noticed it is substantially smaller than the outlaws I’ve had at every single other subway they claimed it’s normal I told them it definitely isn’t the sandwich is much much lighter than normal barely any steak
… moreJODEY GODING
Lack of communication between workers. One started our order and went to get a cup for dressing when another came from out back and asked if I needed anything else. I said the younger gentleman was getting my dressing and he replied no he’s not. Then I told him he could make my friend’s sandwich before cashing me out as we were together. He mumbled well he should have started them both. I said no he shouldn’t have because I told him we were paying separately. Then while trying to pay the scanner for online points and payment wasn’t working so now I lose out on that. The cashier just kind of thought nothing of it like it happens all the time. Very frustrating!! My friend noted that’s why he got rid of the app as it never seemed to work!!
… morePeggy Wilson
My husband, granddaughter and I stopped in on our way after a football game in Lewiston. The 2 employees that were on were killing it! That restaurant filled up so fast! They were pleasant, courteous and never showed any stress! Kudos! To these amazing people! You have great employees! My visit was 9/18/22 @ 1:30 pm. Please give them some recognition.
… moreMedicmom26
There is two males that need to wear hair nets and they have absolutely horrible attitudes. I find them very unpleasant and unprofessional. Recently one of them was out back standing in the outdoor back door smoking pot and with the wind it was blowing it right back into the store very uncomfortable. And one of the males with Longer hair is very rude towards the younger employees as well as very demanding while the younger one is busy making orders the other guys no where in sight, in which he could be assisting when it’s very busy instead of demanding things of other people. I find that hair nets need to be worn and they are not even the females hair is going everywhere its rather disgusting
… moreMike Jeansddgvhjj
It was an adequately made sandwich and contained the requisite breads and meats. Thoroughly edible. I really do miss the $5 footlongs. Prices have gone up enough that they’re not a low-priced meal anymore, and there’s much better local sandwich shops for the same price or cheaper. With better breads and meats. I get that there’s inflation, but it’s out classed by other sandwich shops and price increase.
… moreRuss T
Food was excellent. My sandwiches were made correctly and tasted great. I do have a problem with the fact the 5 dollar footlong deal needs to be on 2 sandwiches and that I have to do it online. It takes longer and I only have so long on my break. Stopping in is quick and you get through the line quickly but online orders are a hassle and annoying. Its sad that subway had to resort to that awesome deal being for just online orders.
… moreGary Johnson
Holy cow—attitude issues! Normally when I walk in to the store, someone yells “Hello” to greet me. Not today! As a small business owner of a food establishment, I know good customer service when I see it. I live here in town and come here every couple of weeks after work. Today, I walked into this Subway and one of the young ladies (blond) said, “There are four sandwiches we are making now, and then four more, so it will be a little bit of a wait.” There were two other employees working, one was helping her with the orders and the third seemed new and wasn’t sure what she should be doing. I was the only customer in the building. The blonde woman told her to help with the orders. At my business, we always take care of the customers who are there (in store) and certainly accommodate as many people as possible. To watch three people employees taking care of customers while I stood there seemed strange, so I thought that I would probe further. I asked the blonde woman if this was their business model? Certainly, she sensed that I was questioning their methods of helping customers. I absolutely did not have any tone when I asked, but did want to point out that it seemed like a business model that is atypical. She told me that the other orders (probably through the app?) had already paid and they were going to be there in 5 minutes. She was not rude about it, but she also did not have customer-service manners. The employees at my business are instructed to simply apologize to the customer if there is a need to wait. Anyhow, she did get to my sandwich and as the other two were putting veggies on the orders ahead of me, she finished mine and we were checking out at the register. (In the meantime, three other customers had entered and were waiting. Blonde employee makes the comment (pointing to the line), “That’s why we needed to get the order done.” My response was simply, “Okay.” Then she said as she handed me my change, “And I’m not going to apologize.” Where did the need to say that to me come from? I was not barking at them when I was there, I had certainly not asked her for an apology (although she should have apologized for the wait). And what did the line forming have to do with getting the previous order completed? Logically, have one of the three employees helping the walk-ins and the other two can finish the app orders. I would have been long gone if this common sense would have been used and perhaps even 1-2 of the others in line. I could have pointed this out to the young lady, but after she made the “Ism not going to apologize” comment, I knew that my rationale would have been lost on her. To the franchise owner of this Subway, I feel your pain. Hiring right now is so hard because nobody wants to work, so you get stuck with employees like this. My guess is that she will not last a month with that attitude.
The sandwich was fine, hence the two stars.
… moreDusty
I get food here very frequently. The staff treats me like family, and they usually remember how I like my sandwiches made, which is always nice. The store is the biggest and nicest Subway I’ve ever been in. I will continue to go to this Subway over and over before any other. It’s the best there is.
… moreDennis Dempsey
Today I called in a phone order for myself and Two of my co workers, I was told it would be Twenty minuets so after Twenty minuets I went to the store to get mu food. When I ask for my phone order I was told they were JUST starting it, I watched the server who was “making the order” stop and take other orders form those in line and make their food ignoring my order.I ask why he was doing this and was told” we make them in the order they come in in” and I again reminded the staff I had CALLED FIRST! better then Ten minuets later I still had not got my food only Two of the meals were read, when I finally got my food I was told they were on the house, big deal when my co workers had to make up for my standing waiting for our food, and I had to jam my meal down because my lunch time was spent waiting ! by the way the ONLY reason they got One star is if you do not pick some star you can’t post!
… moreE Michael Mills
Last time I ordered a meatball sub the marinara sauce was watered-down. Not good. Also the sweet onion teriyaki sauce has changed. Significantly poorer over the last sauce.
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