Meagan Bethavas
Ordered boxed coffee for an office meeting during morning rush hour, staff was so lovely and efficient!
… morePaula Alvarez
We went during Halloween and I was over charged. After asking for my receipt the woman at the register was bother by my request and asked to check my kids Halloween baskets to make sure I had not taken anything. She doubles charged me on a few items and we ended up getting searched like we had stolen items. Terrible service.
… moreJustin Lasky
The a.m. manager Donovan (same man that’s been in multiple negative reviews I see) yelled at me and humiliated me in front of a lobby full of people for being in the restroom for 16 minutes (I have stomach problems and just got abdominal surgery) never in my life have I experienced something like this. I’ve worked customer service jobs my whole life and I would never do such a thing. This man insists and brags that he can’t get in trouble for how he treats people, we will see about that
clearly I’m not the only one- he is just a mean and nasty individual that should steer clear of customer service
… moreMary Madeline
I used to go to a Dunkin’ closer to where I work but they had modified hours during the onset of the pandemic so I started going to this one. Well, the service was so great here and everyone so friendly that I just never left. Always courteous and it was nice to see the employees happy to see their regular customers and enjoy the friendly banter. Great way to start the day.
… moreMonique Davis-Cannon
I am So upset today went to Dunkin Donuts in New Providence to pick up my hot green tea that I ordered online. I’ve noticed one tea bag said green tea and other tea bag label missing. I paid no mind. As I’m driving to work I’m sipping and my tea didn’t taste the same. Then the aroma hit me one tea bag is “Mint”. Whomever prepared my tea purposely took tag off tea bag. I am having stomach ache because mint don’t agree with me. I am HIGHLY upset a worker would do such a thing. This Dunkin Donuts I’m reporting the incident.
… moreOrhan Baba
One of the nice Dunkin Donuts. Employees were kind.
… moreSudhila Krish
I bought a small cappuccino from this location. The man at the register asked me if wanted whole or skim milk. I said skim and no sugar. But my cappuccino was creamy and not hot. Was quite disappointing when you desperately want a coffee and pay $4.30 to get this 🙁
… moreCJ Garifalos
Employee at 4:45 AM already has an attitude and told me it’s MY problem he hasn’t fulfilled my order. The man refused to fulfill my order despite me showing him the receipt as to which I paid, imagine that! Multiple times now this man has been rude I can’t imagine how this looks for their business!
… moreSarah Haines
I placed an order today for my co-worker: a drink that I don’t order myself, mind you; therefore, it was my first time ordering it. The man taking my order was so rude! I ordered a large iced green tea matcha, and just because I didn’t say the word “latte” after it I was getting the third degree. He kept loudly repeating himself and relaying to his co-worker “Why does she gotta order it like that?” – saying it over and over like I wasn’t standing at the register/wasn’t able to hear him complaining about how I ordered the drink. This will be my first and last time ever entering this DD location! I’m completely dissatisfied and I’ll be visiting the Starbucks across the street from now on.
… moreRob Bren
This DD location is the best I’ve ever visited. The coffee is standard DD coffee, but what gets me coming back every day is the staff. They are all always happy, friendly, and on point with their service – you don’t get this type of service at Starbucks…ever.
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