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Your local Somerset Subway® Restaurant at 921 Hamilton Street brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6 sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options.
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Reviews
Jigar Smith
Be careful here, the owner/manager told me the final price was 13.85 but when i went to swipe my card he had added a $2 tip without asking me. There was no option for a tip that came up on the screen so it seemed like he just added it in from his end hoping I wouldn’t notice. I did not realize until I read the receipt in my car.
Also they are stingey with ingredients here even when the store is empty. He only put 3 slices of cheese on my footlong when the subway standard is 4. Would not come here again.
… moreAlso they are stingey with ingredients here even when the store is empty. He only put 3 slices of cheese on my footlong when the subway standard is 4. Would not come here again.
Raghu Yalamanchili
The server has the worst behavior.
I placed the order online and walked in and took my seat without disturbing the employee inside. However the employee was too rude, saying i need to get out of the store and come back after order status is ready.
I didn’t speak to the employee at the first, i was just being seated waiting for my order to be ready still she was too rude and asked me to get out.
Attached the picture if the note which says we can sit inside without disturbing the employee. Still the employee said horrible words to me
… moreI placed the order online and walked in and took my seat without disturbing the employee inside. However the employee was too rude, saying i need to get out of the store and come back after order status is ready.
I didn’t speak to the employee at the first, i was just being seated waiting for my order to be ready still she was too rude and asked me to get out.
Attached the picture if the note which says we can sit inside without disturbing the employee. Still the employee said horrible words to me
kaory
The older Hispanic lady serving there was so rude. Before I even got to tell her my order she already seemed annoyed and already had an attitude. I don’t go to subway often so I’m not too familiar with everything. No matter how polite I was she seemed annoyed by my presence. I understand because I also work with customers but that is no way to treat anyone, especially someone who didn’t even disrespect you. I had just gotten off a busy shift dealing with customers, so if I have the energy to be a decent human after a long day she should too. I’m not asking for her to be jolly and skipping around with joy because I know working in the food service industry is not sunshine and rainbows, I just ask for the same respect I give and decency. I don’t feel comfortable coming back here. I have interacted with other employees here and they’re friendly but she’s an issue.
… moreDeep Patel
Iam extremely disappointed with my recent visit to Subway. When I ordered a footlong, I expected a fully loaded, satisfying sandwich. Instead, the lady behind the counter seemed to think 4 tiny slices of tomato, 4 paper-thin pieces of onion, 6 pickles, 6 olives, and 6 jalapeños would somehow make a decent sandwich. It was ridiculous! When I politely asked for extra toppings, she outright ignored me, like I wasn’t even there. To top it all off, I ordered my sandwich on a flatbread, but instead, I got a flat sandwich with hardly anything in it! Definitely not worth my money, and I left feeling hungry and frustrated.
… moreR M
Fantastic service. Came here with two kids. The attendant was friendly and none aggressive. He even gave the kids a cookie each!
Food was taste and good drink choice.
The place was not very busy.
The music could be better.
… moreFood was taste and good drink choice.
The place was not very busy.
The music could be better.
Nik (Area201)
This place is sooo good for sub! Lady made us 3 awesome subway, quick and easy. We were all hungry and left the place very satisfied. Clean newly renovated place. Will definitely return soon!!
… moreArun Pahilajani
Some Hispanic lady behind the counter is extremely rude and unprofessional. She got upset and started screaming about how online order is different from in person ordering. Kept on working on doing online order for good 15 mins and when we asked her to take our order she screamed that she’s busy. Owner should fire her immediately.
Never going here again.
… moreNever going here again.
Felix Martinez
I’ve had to stop going to this subway. Like many of the people who have left reviews of this location, the main offense is the customer service. The manager (or owner, I’m not sure) of this location is absolutely terrible with how he treats customers AND the employees.
Pretty much every time I’ve had the misfortune of going in there, he’s always arguing with/giving customers a hard time and an attitude. God forbid you take more than 5 seconds to figure out what you want to order.
The last time I was there, he was being such a terrible person to an employee who had very clearly just started working there. The employee was trying their best and the manager/owner or whatever he is, was just talking down to them. I emailed corporate about it but never heard back.
I try not to say this in any reviews I post, but AVOID THIS PLACE AT ALL COSTS. No business that treats their customers and employees so poorly deserves to get your money.
… morePretty much every time I’ve had the misfortune of going in there, he’s always arguing with/giving customers a hard time and an attitude. God forbid you take more than 5 seconds to figure out what you want to order.
The last time I was there, he was being such a terrible person to an employee who had very clearly just started working there. The employee was trying their best and the manager/owner or whatever he is, was just talking down to them. I emailed corporate about it but never heard back.
I try not to say this in any reviews I post, but AVOID THIS PLACE AT ALL COSTS. No business that treats their customers and employees so poorly deserves to get your money.
Jatin Patel
I tell everyone do not go to this location because this people doesn’t care about there customers. Sub they don’t know how to make it and plus they don’t even have a water cup to drink a water. Ask them too put some extra sauce they didn’t even put the sauce or anything on it, I do not recommend people to do this location they short lady who work there she don’t even here what we are trying to tell her.
… moreMark Pinto
I had placed an order via the Subway app and decided to redeem the $8 lunch deal in the app and this restaurant showed up as a participating store. I placed my order and it went through with the order placed successfully. I drove to the Subway and opened the app to see that the order was cancelled and voided.
Confused I entered the shop and was asked what I could be helped with by a man. I tried telling the person what had happened in the app with no answer. Then a woman showed up and asked the same thing and I explained, she stated that I cannot get that order for that price (the price on the app via the deal that states this store participated in) but that I could only get for regular price so they went and voided/cancelled my order. I then asked if I would get my money back as anyone would because of course the charge is still on my credit card. The lady then gives an attitude and states “Of course, the order was cancelled”.
I think this restaurant could’ve handled the situation better but they didn’t, first of all if they didn’t want to participate in the deal, they could’ve eaten the cost of my order and then changed their backend to not accept the deal for future orders as there are a ton of subways that opted out of this deal.
Secondly I don’t think there was a reason for the lady to give attitude over the second question. I already spent my time and gas coming to the store for no reason and the last thing I needed after the bad news of the order being cancelled despite the restaurant being listed as a participating one was her attitude.
This experience also makes me question whether subway will be a choice for future lunch choices due to the fact that now I know any store owner can just cancel my order due to them not wanting me to have an advertised price. How can I trust the “participating location” in the app anymore? Clearly it means nothing when a store can just cancel my order just because.
Next time I’ll have to stick to a place like McDonald’s because I’ve never had an issue with their rewards app. I’d also like to thank the extremely friendly cashier at the Subway in the Rutgers Student Center as he brought my mood up after this ridiculous issue at this store. I know this store could’ve handled this better but instead did it in a very distasteful way. If 0 stars was possible this location would have it.
Additionally, after reading the other reviews, they also complain about the same woman as I have, which brings the question, why is she still working there? I filed a complaint with corporate but based on other’s feedback it may not mean anything despite the brand damage caused by this woman.
… moreConfused I entered the shop and was asked what I could be helped with by a man. I tried telling the person what had happened in the app with no answer. Then a woman showed up and asked the same thing and I explained, she stated that I cannot get that order for that price (the price on the app via the deal that states this store participated in) but that I could only get for regular price so they went and voided/cancelled my order. I then asked if I would get my money back as anyone would because of course the charge is still on my credit card. The lady then gives an attitude and states “Of course, the order was cancelled”.
I think this restaurant could’ve handled the situation better but they didn’t, first of all if they didn’t want to participate in the deal, they could’ve eaten the cost of my order and then changed their backend to not accept the deal for future orders as there are a ton of subways that opted out of this deal.
Secondly I don’t think there was a reason for the lady to give attitude over the second question. I already spent my time and gas coming to the store for no reason and the last thing I needed after the bad news of the order being cancelled despite the restaurant being listed as a participating one was her attitude.
This experience also makes me question whether subway will be a choice for future lunch choices due to the fact that now I know any store owner can just cancel my order due to them not wanting me to have an advertised price. How can I trust the “participating location” in the app anymore? Clearly it means nothing when a store can just cancel my order just because.
Next time I’ll have to stick to a place like McDonald’s because I’ve never had an issue with their rewards app. I’d also like to thank the extremely friendly cashier at the Subway in the Rutgers Student Center as he brought my mood up after this ridiculous issue at this store. I know this store could’ve handled this better but instead did it in a very distasteful way. If 0 stars was possible this location would have it.
Additionally, after reading the other reviews, they also complain about the same woman as I have, which brings the question, why is she still working there? I filed a complaint with corporate but based on other’s feedback it may not mean anything despite the brand damage caused by this woman.