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✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out
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Branch of a fast-food chain known for its drive-thru BBQ, burgers & more than 40 milkshake flavors.
Address and Contact Information
Address: 1147 New Pointe Blvd, Leland, NC 28451
Phone: (866) 547-0011
Website: https://cookout.com/location/leland/
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Cook Out, 1147 New Pointe Blvd, Leland, NC 28451, US – MapQuest
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Reviews
Daisy Johnson
I’m a regular at this cookout since I work next door but tonight is crazy. The gentlemen working (I went around 1:15am) seemed like he hated his job, maybe he was just tired. The food was alright. Got a char grilled chicken tray, white cheddar cheese bites, and a corn dog. The corn dog was almost black but it’s fine cause I like those a little more toasty, cheddar bites were scarce but good and the sandwich was good. I also ordered a slice of cheesecake and was shocked to open the box. It looks like the crust was picked off of it? I’m confused cause when I’ve gotten it in the past, it’s been great. This piece just looks sad…. Honesty, after today I’m not sure if I’ll be returning. I haven’t had too many bad experiences but if it’s becoming more regular it’s easier to just grab something else. It’s unfortunate because I do love cookout after work but I don’t want to feel the need to look in my bag every time and complain.
… moreGerald Spencer
Waited like 20 mins for a shake. The shake is the best around. But way too long. They spaced out on our order. Put a photo of some woman with pot leafs all over it. She probably got the staff a buzz, because they forgot our shake.
… moreMadMonkey
Cookout is one of my favorite places to get a good cheap burger but the Leland location has not gotten my order right one time since it opened. Staff just doesnt seem to care. I cant seem to get a large Cajun fry ever. Its either a large regular fry or a smaller than my wife and kids regular fry with a tiny little bit of seasoning. Today the jalapenos were not even in my burger at all but on top of the bun and my large fry wouldnt have satisfied a toddler. I was happy to have this location open up and figured there would be a grace period where it would get decent staff but we are sticking with Hwy 55 from now on. They have standards with their employees, food, and restaurant, and are consistent across the franchise even if its an Andy’s location.
… moreJason Myers
For all the times my family and I have come here, we have never had an issue. Food is good, the actual restaurant is what it is, but Brigham inspired me to write a quick review. We’ve always enjoyed the folks that waited on us, but he was exceptional.
… moreMatthew Jenkins
Went to get a late dinner, still had an hour left till they closed and this is my order of a burger cheese bites and nuggets. 5 cheese bites? Had I known they were just going to throw a few of the leftover ones in the box I would’ve ordered differently or went somewhere else all together, most of the time everything is good but the ppl working tonight obviously were just ready to go home… which I understand I work in retail but you still have to take care of your customers. Definitely going to consider other places before going back here.
… morecassidy pope
Went through the drive through, ordered a chicken nugget tray with fries and a side of onion rings. Super disappointed. Ended up with 4 onion rings, and a handful of fries and not all the nuggets for $15.99.
… moreAhacharhsgjsgjfshfnsgyyy
Horrible, ordered 2 double hot dog trays plain. Went over my order twice to make sure I had it correct. The man who was taking my order was upset with me and made it clear that he was frustrated with me. I didn’t even get to finish my order and he told me to pull up so I just went with it. I revived my order very aggressively and he continued to get even more frustrated with me when I asked for ketchup since I didn’t get to order that on my hot dogs at the window. I drive off after paying with money that was well earned, and get in my car to open the meal and the hot dogs are covered in onions and coleslaw. My car smells horrible because of this and I had to go out of my way to make hotdogs late at night because I was hungry. It was uncalled for and rude didn’t deserve that at all!
… moreLisa Glossop
I have lived all over North Carolina and Cookout has always been a favorite! Our location here in Leland is exemplary!!! William and his crew do a fantastic job! Not only are the food and shakes a step above the other similar fast food stops, they are always pleasant and strive to get your order to you as soon as possible! I highly recommend our Cookout in Leland!!!
… moreClifton Wyant
My wife and I stopped in yesterday because we both wanted hot dogs and were next door. The girl at the counter was rude right out the gate. Granted, she did take our order correct, but brought it over in 2 stages. After my wife called it out, the girl went and got the second half. Apparently, that was too much to carry, and the girl dropped the shake on the floor. After waiting over 5 minutes, literally, my wife went and asked about it. The girl went around the corner and grabbed it. The girl was more worried about talking to a coworker about paychecks. The lead/manager seemed more concerned about what he was doing than anything else. This place has gone downhill since they first opened
… moreBlake Allred
**UPDATE**
Customer service reached out, was phenomenal, corrected me in that these are the normal portion sizes and offered a complimentary meal.
Really Nice location and building but they seem to be very stingy with their portion sizes. I’ve always had great portions from other cookouts but not from this location. It seems to be a managerial issue as the staff are always great.
Just look at the small side portion size here. Any other location it’s usually filled to the brim. I’ve had bad portion sizes from this location every time, so it’s not just a one time thing.
… moreCustomer service reached out, was phenomenal, corrected me in that these are the normal portion sizes and offered a complimentary meal.
Really Nice location and building but they seem to be very stingy with their portion sizes. I’ve always had great portions from other cookouts but not from this location. It seems to be a managerial issue as the staff are always great.
Just look at the small side portion size here. Any other location it’s usually filled to the brim. I’ve had bad portion sizes from this location every time, so it’s not just a one time thing.