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At Papa Johns Pizza in Surprise, AZ, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it’s our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Surprise pizza for any occasion. Call us for pizza delivery in Surprise or stop by 16860 W WADDELL for carryout to order the best pizza in Surprise, along with breadsticks, wings, and more!
Pizza take-out & delivery chain offering classic & specialty pizzas, plus wings, sides & desserts.
Hours
| Friday | 10 AM–12:30 AM |
| Saturday | 10 AM–12:30 AM |
| Sunday | 10 AM–11:30 PM |
| Monday | 10 AM–11:30 PM |
| Tuesday | 10 AM–11:30 PM |
| Wednesday | 10 AM–11:30 PM |
| Thursday | 10 AM–12:30 AM |
Address and Contact Information
Address: 16860 W Waddell Rd, Surprise, AZ 85388
Phone: (623) 847-7272
Menu Photos
Order and Reservations
Order: Order online
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For pizza delivery in Surprise, call us at (623) 847-7272 to order, or stop by 16860 W WADDELL in Surprise, AZ for carryout.
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Last Updates
Reviews
Rose Cummings
I ordered online and ordered a New York style pizza but somehow just got a regular normal pizza definitely not what I ordered.
The first time when I ordered a New York style pizza it was awesome because there was no crust it was made all the way to the end so when we ordered this time I ordered a New York style pizza and definitely did not get it.
Sent an email to Papa John’s but have yet to hear anything back yet.
… moreThe first time when I ordered a New York style pizza it was awesome because there was no crust it was made all the way to the end so when we ordered this time I ordered a New York style pizza and definitely did not get it.
Sent an email to Papa John’s but have yet to hear anything back yet.
Corinne
Hey Papa John’s,
Just wanted to flag something shady on your checkout system. I ordered using one of your specials…total came to about $25 after discounts. But when I went to tip, your app suggested “15%,” which turned out to be based on the pre-discount price of $47.
That’s not a 15% tip. That’s misleading. Most customers are in a rush and trust those buttons to reflect what they’re actually paying, not some inflated pretend total. It’s a sneaky move and feels like a cash grab, which isn’t exactly great for customer trust.
I think if a company’s confident in its product, it doesn’t need to trick people into over-tipping. Maybe take a look at how that’s set up, because this isn’t a good look.
… moreJust wanted to flag something shady on your checkout system. I ordered using one of your specials…total came to about $25 after discounts. But when I went to tip, your app suggested “15%,” which turned out to be based on the pre-discount price of $47.
That’s not a 15% tip. That’s misleading. Most customers are in a rush and trust those buttons to reflect what they’re actually paying, not some inflated pretend total. It’s a sneaky move and feels like a cash grab, which isn’t exactly great for customer trust.
I think if a company’s confident in its product, it doesn’t need to trick people into over-tipping. Maybe take a look at how that’s set up, because this isn’t a good look.
Jonathan
Staff rude and very unprofessional. Told cashier the girls 2 long pigtails were literally dipping in the toppings containers as she was making food. Rather then addressing issue immediately he said he would let her know in a minute. I canceled my order and left. Watched from my car as he told her they laughed. Did my shopping at Walmart came back 20 mins later to to see her hair still down and going in the food. Apparently cleanliness and food borne illnesses are a joke to staff here. STAY AWAY!!!
… moreLouis Hoeniger
Double check you order here. Got home with a pepper that was clearly bitten and they wouldn’t do anything about it.
… moreKnife Medics
This store a week ago delivered our two pizza order long after the delivery window. I thought the kids were going to eat us alive. I raised my concerns via the website. A week later, I contacted the manager of the store and they delivered the same order from the week before and it was delivered without delay. We appreciate this store making it right! Big fans.
… moreLisa Modrick
Bought the new Papa bowls they are not worth the money they’re not even half full like the pictures. They just have a small amount covering the bottom, with sauce and some items not even enough for two people. And put it in this big plastic pan and then put it in a pizza box and seal it you don’t see what they actually give you until you get home.
… moreChris A
I wanted to order a pizza, but customer service is dead. When you call their number you won’t get the pizzeria; you’ll get a call center. Asking some simple questions like “what size pizzas do you have” was answered S, M, L, and XL… not in inches. Or “what type of crust do you have” was answered incoherently. Then I asked if they have Italian sausage and white onions. I got some response of “Italian sausage and Spicy Italian sausage,” and “I’d have to contact the store… they have red and white onions.” (I think that was the answer?) What happened to the days of calling for a pizza, ordering it, and picking it up? This was so frustrating that I hung up. I ended up driving to WinCo to buy frozen pizzas for about $4.58/ea. Good luck ordering pizza with their online service. Hope you get the right store. Nuts!
… moreK-Ton 2000
Ordered Online 6 bone-in wings and a 3 topping pizza. Pizza was cooked to specification and tasted good. We selected well cooked wings buy the were not at all crispy. The skin was still very soft. I dont believe this is fault of employees but instead likely the time that the company specifys is well done, needs to be up’d by a few minutes. Nothing wrong with the taste at all. Plenty of sauce on the wings as well. Staff was friendly. Would use again as they had several decently priced specials listed when ordering online. The atmosphere was average. Not bad at all. Just an average counter pick up pizza store.
… moreJose Ruiz
Employees spent at least 10 minutes talking in the back before acknowledging anyone was upfront . Not reason for ordering ahead of time just to wait even longer past the pickup time because the employees are too busy talking
… moreJohn Putnam
Was not a big fan of papa johns originally. But i have taken a likeing to it recently. Been looking for a good thin crust pizza since moving to Phoenix from Chicago. The cinnamon pull apart is to die for also. Will be my go to spot for a while.
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