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Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Garwood, NJ for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Long-running chain serving signature breakfast items & a variety of coffee drinks.
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Dunkin’ at 323 North Ave in Garwood | Coffee & Donuts Near You
Dunkin’ is proud to serve Garwood, NJ for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Garwood, NJ – Dunkin’ locations
Garwood, NJ. 323 North Ave. Open NowCloses at 8:00 PM. 323 North Ave. Garwood, NJ 07027. Quick Links. Press RoomMobile AppCorporateSustainabilityAbout …
Dunkin’ | Garwood NJ – Facebook
Dunkin’, Garwood. 10 likes · 2 talking about this · 325 were here. America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches…
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Reviews
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The staff was very friendly, and the coffee was done well. I had an iced latte w/almond milk, a hot matcha latte and a hot chai latte, all tasty and made quickly. There is a lot of seating and it has more if a cafe vibe than any Dunkin I’ve been in. It was also nice and clean and had lots of people taking advantage of the space..good vibes.
… moreN
coffee taste like water and the donuts are usually not good. they just can’t get it right over here. very subpar dunkin
… moreDonna C
They didn’t have what I ordered on the mobile app. Tried to get it resolved in the store, instead of getting money back, ended up double charged and referred to Dunkin customer service because they supposedly can’t do anything about it at the store.
… moreKimberly McNeil
My experience with this location is far worse than any of the other reviews below. Unlike those reviews, which seem to be based on a single bad encounter, my frustrations have been building over months of consistently terrible experiences. Let me be clear: this location has absolutely no regard for its employees, which is exactly why the service is as appalling as it is. They flat-out refuse to invest the necessary time and effort into properly training their staff, leaving employees clueless and unprepared. It’s a joke, really—a painful, frustrating joke.
Every time I come here, it’s the same chaotic scene: 10 staff members on duty, with half of them standing around like lost puppies, doing absolutely nothing useful. And don’t get me started on the evenings—two people working, one of them permanently glued to the phone at the register. Who’s running this circus? Upper management, that’s who, and they deserve every ounce of blame for the incompetence on display.
But the most infuriating aspect of this company is their absurd devotion to the outdated “customer is always right” mantra. Let me break it down for you: if a customer demands their order or a refund and gets exactly what they asked for, that should be the end of the story. Instead, it somehow spirals into a ridiculous corporate complaint, painting the poor representative as rude. Newsflash: being assertive and responsive isn’t rude—calling someone rude for doing their job is, and it’s disgusting.
It’s no wonder this place has a revolving door of employees. They hire people as favors for friends—people who clearly couldn’t handle a job if their lives depended on it. And the result? No leadership, no structure, and an unending cycle of bad service. Holding onto incompetent staff who constantly screw up only makes things worse, but apparently, this is the kind of mediocrity this company thrives on.
The only saving grace of this location is Alex. Alex is the rare gem in this mess of mediocrity—a dedicated, hardworking individual who actually cared about the customers and the team. He has an uncanny ability to remember customers’ orders and genuinely makes an effort to ensure the operation stayed afloat when everyone else was floundering. Alex is present when no one else was willing to show up, doing the work of several people just to keep things running. If there’s anyone this company should valued, it was him. To lose someone like Alex is proof that management has no idea what they’re doing and doesn’t deserve good employees.
Oh, and don’t think I’ve forgotten about mobile orders. If mobile orders are dragging service standards into the gutter, then here’s a revolutionary idea: set up a dedicated station with staff whose only job is to handle mobile orders. That way, customers who actually make the effort to walk in off the street won’t feel like they’re being punished for existing.
This location is a complete and utter disaster, and it’s beyond frustrating. It’s time for upper management to wake up and fix the mess they’ve created—or just close the doors for good.
… moreEvery time I come here, it’s the same chaotic scene: 10 staff members on duty, with half of them standing around like lost puppies, doing absolutely nothing useful. And don’t get me started on the evenings—two people working, one of them permanently glued to the phone at the register. Who’s running this circus? Upper management, that’s who, and they deserve every ounce of blame for the incompetence on display.
But the most infuriating aspect of this company is their absurd devotion to the outdated “customer is always right” mantra. Let me break it down for you: if a customer demands their order or a refund and gets exactly what they asked for, that should be the end of the story. Instead, it somehow spirals into a ridiculous corporate complaint, painting the poor representative as rude. Newsflash: being assertive and responsive isn’t rude—calling someone rude for doing their job is, and it’s disgusting.
It’s no wonder this place has a revolving door of employees. They hire people as favors for friends—people who clearly couldn’t handle a job if their lives depended on it. And the result? No leadership, no structure, and an unending cycle of bad service. Holding onto incompetent staff who constantly screw up only makes things worse, but apparently, this is the kind of mediocrity this company thrives on.
The only saving grace of this location is Alex. Alex is the rare gem in this mess of mediocrity—a dedicated, hardworking individual who actually cared about the customers and the team. He has an uncanny ability to remember customers’ orders and genuinely makes an effort to ensure the operation stayed afloat when everyone else was floundering. Alex is present when no one else was willing to show up, doing the work of several people just to keep things running. If there’s anyone this company should valued, it was him. To lose someone like Alex is proof that management has no idea what they’re doing and doesn’t deserve good employees.
Oh, and don’t think I’ve forgotten about mobile orders. If mobile orders are dragging service standards into the gutter, then here’s a revolutionary idea: set up a dedicated station with staff whose only job is to handle mobile orders. That way, customers who actually make the effort to walk in off the street won’t feel like they’re being punished for existing.
This location is a complete and utter disaster, and it’s beyond frustrating. It’s time for upper management to wake up and fix the mess they’ve created—or just close the doors for good.
Donnell Carr
I ordered a box of Joe to carry to a meeting. I asked the young barrister about the number of cups in the supplements bag as I needed at least 12 for a meeting. She answered about 20. When I got to my meeting, I opened my supplements bag and discovered six cups! Up the creek without a paddle – very disappointed!
… moreCaddyman AP
Store closed at 730 when says open till 8!! After a 10 min drive there poor management!!
… moreTypicalShiyam
The staff was incredibly friendly, greeting me with smiles and quick, attentive service. I ordered a medium caramel iced latte, everything bagel with cream cheese, and 2 glaze donuts, all of which were prepared to perfection. The latte was smooth and flavorful, with just the right balance of sweetness, and the donut was fresh, soft, and indulgent. Unlike to most dunkin’s, the bagel I had was soft and had the right amount of cream cheese. Also, I received my order within a timely manner. I would definitely go back to this dunkin.
… moreSarah Palmer
Im assuming he’s a manager, but i watched this be incredibly unsanitary. touching food, screens, clothing, with the same gloves. Being rude to customers saying he’s busy. I understand there is a rush but that’s the job, to be calm and get through it with great customer service. everyone seemed so frazzled and everything took so long. my coffees took over 10 mins and food even longer. I used to have the greatest experience a few years ago. I hope they can find great staff soon or hope this was just a bad day for the staff
… moreAaliha Lopez
well trained and kind employees, clean and friendly atmosphere. ordered a drink, it was made exactly to my liking with no wait at all and food was cooked very well. would definitely come again.
… moreSofia
I want to love it like other locations but I can’t. Each time I come the service is slow, even when I do mobile orders. I’ve had to wait 10-15 minutes multiple times for a coffee, even when there’s hardly anybody there. And the coffee always tastes off? The espresso drinks too. I give it two stars because the seating area is actually pretty nice and there are outlets available.
… more