

Your local Urbana Subway® Restaurant at 701 S Gregory Street brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6 sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options.
Address and Contact Information
Address: 701 S Gregory St Suite A, Urbana, IL 61801
Phone: (217) 239-7329
Order and Reservations
Order: Order online
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Reviews
I’ve been to countless Subway locations, but this is the only one that puts extra vegetables in such a way. They will ignore your requests, and the owner of this branch clearly doesn’t care about customer service. The staff at the counter doesn’t even know how to process a basic refund.
Must try thus subway.
I paid extra for additional meat, but it was not included. After I contacted the store, they immediately called me and told me to come back. I explained that I had already traveled a long distance and asked for a refund instead.
They insisted that I must physically return to the store and hand back the sandwich to get a refund. When I refused because that was unreasonable, they blocked my phone number.
Mistakes can happen, but the way this was handled was completely unprofessional. Blocking a customer instead of resolving a clear error is unacceptable. Management seriously needs to address staff behavior and customer service standards at this location.
She made repeated mistakes, became aggressive toward a customer instead of taking responsibility, and handled the situation unprofessionally.
Food: …