Jesson David
Simple request of no relish and instead I received a hotdog full of relish. I absolutely can’t stand relish and I repeated no relish at least 3 times. This is inedible for me especially spending $12 to just throw it away!
… morekrazy ISH
Within walking distance of Dolphin’s stadium pay for parking at Walmart to attend games. Food was average. Service was slow and it personable.
… morehai:3
genuinely how is this location still in business? you can’t mobile order because they never bring it to you once you’re checked in then if you go to the door they catch an attitude with you. they never answer at the stall either despite pressing the button multiple twice within 20 minutes.. so if mobile orders and ordering at the stall doesn’t work how is anyone getting their food? i’ve tried to give this location multiple chances because its the only one within 20 minutes but its every single time. burgers delicious so its pretty sad that the custom service has come to this
… moreAdam Goodson
Kind of a weird experience…I came to the location and parked in stall number 17. Ordering my food seemed to be difficult. As if the employee who was taking my order was unable to hear me. Perhaps the headset or the speaker or the microphone was not working properly. Not sure. So I had to repeat myself multiple times. After a long wait time. I decided to go inside to see if maybe there was a problem with the order. Perhaps they thought it was a carry out order. I used to work at a fast food restaurant before. Having compassion is right thing to do after all. I walked in and say a woman with two kids running around like crazy while the woman was trying to figure out a gift card situation. And the employee, a young g man with glasses was walking back and forth from front desk to the back. Once he was finished with that, I asked about my food and no matter the question that I asked he seemed to be confused by. And also would interrupt me before I could finish my question or respond full to him. Ultimately, I got my food but I was hoping it would be brought out to me to the stall. And if they were unable to bring it out to me, it would had been nice to know because maybe I wouldn’t had to wait so long for my food. I want to be kind and compassionate to those employees but they seemed to be …lazy. Unconcerned. Not caring. And it makes me not want to return back to this sonic again. I am also going to share this on my Google reviews as well. Because I don’t think I would want anyone else to come here and deal with this when it is a $30 order for food and there is no service, no concern, and the open sign in the lobby is turned off. Seems like a place where things are not very clean in the kitchen either . How do I know? Because the parking lot had trash, the lobby was dirty looking, and the open sign was turned off. And also…I saw 4 people just hanging out not doing anything in the back.
… moreWelsh Streetracer
Nobody asked for our order after pushing the button. 15 mins went by. We then drove to the drive thru and had to wait another 15 mins to get seen. No dip with pretzel even when requested. Staffs attitude very bad. Cars queuing round the block and leaving when they saw how long it was taking. Laziest sonic I’ve ever been too!
… moreChristina Carrillo
If I could i would give it -5 stars.
I’m usually a frequent customer at the Sonic near my house, but honestly, the service has been consistently awful. On top of that, the staff at the drive-thru are super rude, which just makes the experience even worse. It’s a shame because we really want to support our local spot, but with service like this, it’s hard to keep coming back.”
… moreZandra Jones
One of the worst experiences I’ve ever had at a sonic in my entire life. We were coming from out of town in a hurry. I ordered it online. I checked in nobody came. I called the phone number. Nobody answered clearly they were open so after waiting a very long time we went and walked in and got screamed at by a woman for entering to check on our food, even though we had checked in, even though we had waited for a long time thank goodness a very kind young man came and gave us our food that had clearly been sitting and waiting getting cold. It was not great not sure why she was so incredibly rude, but it was horrible experience.
… moreSean Manherz
So came to order at 8pm. We pulled up to the drive thru. We had a car full of people and were told that we could only give one order instead of the carful and we had to come inside. The lady who was very rude to my father who is slightly hard of hearing and driving raised her voice now demanding that we must come inside.
Then while inside she said we could have ordered at the drive thru and just caused us more confusion because why tell us we can only do one order at the drive thru for one person only and if there was more than once person we had to come inside? It doesn’t make any sense. Plus there was absolutely no reason for the lady to raise her voice and demand we do something when she could have just asked nicely. Honestly won’t be coming back here after this experience.
… moreEduardo Rukos
Great spot, need more cleaning, the fan in the register doesn’t let you hear the cashier.
… moreL Riley
Went there for the traditional “Sonic” vibe. The roll up service was not available. They sent me to the drive through, where they can barely hear your order. Felt like I was yelling at them. The girl was friendly and was nice. But wish the “old” service was there. Thats when it was fun!!
… more