Christopher Beaver
We sat in last night 01/16/26, and it just seemed to me to be a poorly managed restaurant. The girl that sat us had yo go check with like 4 people before she sat us in which area then she ended up being out waitress. The food was decent but took forever to come out. We both ordered sweet teas. The whole time we sat there we got one sweet tea refill, not one each. Just one. Then at the end she comes by, our cups are bone dry, I’ve been without a drink for maybe 10-15 mins with no visit from waitress. She says ready for check? I said sure. She says would you like 2 sweet teas to go? I said yes. She then brings me the receipt where we paid and said yall have a nice night, and gave us no tea. Ridiculous in my book.
… moreArie Belly
We came for the first time because we were excited to try the well advertised all you can eat deal however it was so disappointing. The waitress seemed bothered to take out order, the food was cold, the boneless were no chicken it was breading with sauce. Save your money you can have way better food for $20 per person.
… moreLloyd Moore
Buffalo wild wings always has good food never the issue to me. Service is deciding factor usually it’s slow they have it now where at lunch time and in some locations you seat yourself waiter or waitress may not know that you’re there for a while wants to take your order get your food don’t see them again very often. Atmosphere is cool sometimes it’s a little bit loud but it’s a sports bar sort of so that’s what you expecting. Overall still love the food and I’ll still go there.
… moreMelissa Story
The food was decent, except for the stuffed tater tots and fried pickles, tots had way too much poured on them and the pickles tasted like cucumbers. Our waitress was great until we paid. We’d ordered dessert right before she brought us our ticket and then we needed a to go box for the dessert and waited 15+ minutes but she never came back
… moreWill Monroe
The wings were overcooked, there was not alot of cheese on the potato wedges when I paid extra for 2 kinds of cheese and the kitchen forgot 1 of the wing flavors I ordered. But! The bartender and floor manager were great and solved the problem without delay. Will be back, but I hope they get the kitchen issues figured out.
… moreGenesis S. Davis
We had made an error while ordering online and had to drive to this location instead of our intended location in Morganton. When I came to pick up, the food had been out for over an hour and without prompting they remade it with no hassle. The staff was so kind and understanding and was quick with the reorder so I highly recommend.
… moreMelissa Madry
We went in around 10 p.m., and it was not busy. It took awhile before we were sat at a table and waited on. The waitress put us at a dirty table to begin with and then acted like the table wasn’t dirty when we asked to have it wiped down. There were half eaten chicken wings on the floor around us also. The food was horrible. The fries were cold, old and precooked. The bacon on the burger was burnt. The boneless wings were overcooked, dried out, and extra crispy with almost no sauce on them. The guacamole was an avocado taken out of the fridge and mashed up. It was not guacamole. My significant other went to the bathroom and said someone had thrown up in the sink. It took a long time to get our check to leave also. The only thing good was the sweet tea. We will never be going back or ordering from there again.
… moreJesse Bartlett
I’m both a regular DoorDash driver and someone who has been a customer here before, and every single time I come to this location at night, the experience is the same: there is never anyone at the front to greet people, take orders, or even acknowledge that customers are standing there waiting. The front of the store is constantly empty, and it feels like you’re just left on your own hoping someone eventually decides to come over.
What makes it even more frustrating is that several employees clearly see me and other customers standing there, but they don’t step up to help. No “I’ll be right with you,” no “Someone will be up here shortly” just being ignored while you stand at the front for 20–30 minutes with no direction. It feels extremely unprofessional, like no one is assigned to the front at all.
Tonight was the last straw. I came in to pick up a DoorDash order and waited about 20–30 minutes before I finally managed to get someone’s attention. After I gave them the name on the order, I also asked if I could purchase a drink. I didn’t know what my partner wanted, so I quickly went back to my car and told the employee I’d be right back literally a matter of seconds.
When I came back to order the drink, I stood there another 20+ minutes with no one coming to the front again. Employees were walking around in the back, but no one ever came up to see what I needed or take my order. It just doesn’t make sense that a restaurant of this size doesn’t keep someone at the front to manage customers, especially when people are clearly waiting.
I understand restaurants get busy, but the lack of basic customer service at this location whether you’re a customer or a delivery driver is unacceptable. Until they fix the issue of staffing and actually maintaining the front of the store, this will continue to be a frustrating and unprofessional place to visit.
… moreJustin Annas
Place was dead. Three couples plus us and our waitress said she was already clocked out but the next waitress was late and didn’t know when she’d be in. We left after 15 minutes waiting. Told the hostess it’s ridiculous that the other staff working the bar or her can’t take a food order. If you sat on the bar side you got served. We were seated in the nobody gives a crap section.
… moreAshlynn Fincher
Jami is by far the best server/bartender I’ve ever had at ANY Buffalo Wild Wings before. During rush over playoff season she made sure we were 200% taken care of. Our drinks never went empty, she made time to chat, and kept a smile on her face the entire time!! If you plan on coming in make sure to request her section ❤️
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