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✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery
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At Red Lobster, we don’t just serve your seafood favorites—we serve an experience that makes you happy. That can’t-stop-smiling, pass-the-Cheddar Bay Biscuits kind of happy. We call it Reel Happiness. It’s the joy that comes when the lobster hits the table, the shrimp hits just right, and the butter’s perfect for double-dipping. Whether you’re celebrating a milestone or just indulging on any given day, every visit feels like an occasion even if there isn’t one. So pull up a chair, grab a biscuit (or three). We’ve got seafood, smiles, and good vibes. Come experience Reel Happiness at your Liverpool Red Lobster.
Hours
| Tuesday | 11 AM–10 PM |
| Wednesday | 11 AM–10 PM |
| Thursday | 11 AM–10 PM |
| Friday | 11 AM–11 PM |
| Saturday | 11 AM–11 PM |
| Sunday | 11 AM–10 PM |
| Monday | 11 AM–10 PM |
Address and Contact Information
Address: 3938 NY-31, Liverpool, NY 13090
Phone: (315) 652-3964
Website: https://www.redlobster.com/seafood-restaurants/locations/ny/clay/3938-state-route-31
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Reviews
Nicole Gabriel
I went here the other week. Just getting around to doing my review.Haven’t been to a red lobster in years. Figured I would give it a try. Nothing seems to have changed. Except the prices. Overall it’s just ok.Staff was very friendly and attentive. Biscuits are amazing as always. Plenty of places to park. My daughter Ordered the shrimp trio .I ordered the clam chowder and salad.The flavor was lacking in the shrimp Alfredo it literally tasted plain. The ‘shrimp scampi ” is just some shrimp in butter. The popcorn shrimp, I can get that in the freezer section from a local grocery store.I just wasn’t impressed.For the prices I can make something way better at my house. I guess I went for the nostalgia of it. This place was the place to go when I was a kid.
… moreHolly King
My friend and I went here on my birthday (1/31). It was an hour’s drive, but our local Red Lobster closed in 2024. What can I say? I had a hankering for some Cheddar Bay Biscuits!
I was impressed right away by the outside of the building; it’s the biggest Red Lobster I’ve ever seen! The interior was warm and inviting. I’d made a reservation online, so they were expecting us. We pretty much already knew what we wanted to order. We split an app- seafood stuffed mushrooms. They were piping hot, coated in ooey-gooey Monterey Jack cheese. We both ordered from the Land and Sea section of the menu. For my entree, I chose the Salmon New Orleans. This is a blackened salmon filet topped with shrimp, some type of relish and a Cajun butter sauce. It comes with two sides. I chose broccoli and cole slaw. My friend ordered the surf and turf: a small steak fillet with a lobster tail. He chose the same two sides. Everything was cooked perfectly… So much so, that we ate slowly and conversed very little.
Let me talk about the staff. All the lads, from the greeters to the servers, were extremely young. They all looked about twenty. Their manners were IMPECCABLE, like youths out of a bygone era. They were so polite and attentive! Our server was Sam. When I told him it was my birthday, he said: “Do you want me to round everybody up to sing…” “No!” I cut him off, mortified at the thought. “If I wanted that, I’d’ve gone to Applebee’s.” He thanked us for coming and told us to drive safe. (There’d been a recent bout of wicked winter weather.)
One note: The price of my friend’s entree was higher than expected. Turns out he was given a filet mignon when he’d assumed he was getting a sirloin, resulting in a ten dollar upcharge. “Next time I’ll be more specific,” he said. We didn’t mention the gaffe, just laughed it off.
I couldn’t have picked a better restaurant for my birthday dinner.
… moreI was impressed right away by the outside of the building; it’s the biggest Red Lobster I’ve ever seen! The interior was warm and inviting. I’d made a reservation online, so they were expecting us. We pretty much already knew what we wanted to order. We split an app- seafood stuffed mushrooms. They were piping hot, coated in ooey-gooey Monterey Jack cheese. We both ordered from the Land and Sea section of the menu. For my entree, I chose the Salmon New Orleans. This is a blackened salmon filet topped with shrimp, some type of relish and a Cajun butter sauce. It comes with two sides. I chose broccoli and cole slaw. My friend ordered the surf and turf: a small steak fillet with a lobster tail. He chose the same two sides. Everything was cooked perfectly… So much so, that we ate slowly and conversed very little.
Let me talk about the staff. All the lads, from the greeters to the servers, were extremely young. They all looked about twenty. Their manners were IMPECCABLE, like youths out of a bygone era. They were so polite and attentive! Our server was Sam. When I told him it was my birthday, he said: “Do you want me to round everybody up to sing…” “No!” I cut him off, mortified at the thought. “If I wanted that, I’d’ve gone to Applebee’s.” He thanked us for coming and told us to drive safe. (There’d been a recent bout of wicked winter weather.)
One note: The price of my friend’s entree was higher than expected. Turns out he was given a filet mignon when he’d assumed he was getting a sirloin, resulting in a ten dollar upcharge. “Next time I’ll be more specific,” he said. We didn’t mention the gaffe, just laughed it off.
I couldn’t have picked a better restaurant for my birthday dinner.
TL Fenner
Clay location, overall a good experience:
Pros:
* Atmosphere in one of the booths was easy to have a conversation, sounds were not out of control.
* Our server Carmen was very friendly, polite, and especially helpful to our 11 year old grandson’s first time eating crab legs!! Much appreciated.
* Booths next to us had people leaving as we arrived, and items that had fallen under the table were promptly cleaned up from the floor and vacuumed underneath. I have not seen vacuuming happen in any restaurant in ages.
Cons:
* My husband ordered surf and turf, cooked medium. It was much closer to medium rare. However, with the rest of the plentiful food he had, he knew he could bring it home and cook it a tad more.
* Food coming out was somewhat slow. Quite a lag between ordering and receiving our soup, but then was quickly followed by our full meal.
… morePros:
* Atmosphere in one of the booths was easy to have a conversation, sounds were not out of control.
* Our server Carmen was very friendly, polite, and especially helpful to our 11 year old grandson’s first time eating crab legs!! Much appreciated.
* Booths next to us had people leaving as we arrived, and items that had fallen under the table were promptly cleaned up from the floor and vacuumed underneath. I have not seen vacuuming happen in any restaurant in ages.
Cons:
* My husband ordered surf and turf, cooked medium. It was much closer to medium rare. However, with the rest of the plentiful food he had, he knew he could bring it home and cook it a tad more.
* Food coming out was somewhat slow. Quite a lag between ordering and receiving our soup, but then was quickly followed by our full meal.
michaela muench
Jaime B was a phenomenal waitress. She took incredible care of us and checked in frequently.
Our food was outstanding…we loved everything we got, and we loved the efficiency and the diligence of the service….
My order was customized as per my request and it was perfect.
The manager stopped by to our table and checked on us to make sure everything was going well
Overall, fantastic lunch time !!
… moreOur food was outstanding…we loved everything we got, and we loved the efficiency and the diligence of the service….
My order was customized as per my request and it was perfect.
The manager stopped by to our table and checked on us to make sure everything was going well
Overall, fantastic lunch time !!
AmandaJane 2.0
Went to Red Lobster tonight around 3:00/3:30pm to eat. The food and service was great. The reason I left 1 star for the atmosphere was NOT due to the staff, but was due to the couple sitting behind us. They ran our server back and fourth to the kitchen. Everytime the server came to our table, this couple decided they needed to change their order not once, not twice, but three times, and then turned around and treated this young man like absolute garbage. Then they requested the manager to complain about him, and were basically trying to get free food (which is why they requested their dessert before they even had their dinners). They told the manager this young man was talking bad about them, which was an absolute lie, as we were sitting right there and heard everything. He never once screamed or spoke loudly about how they kept changing their orders to yhr other servers, nor did he snatch anything off the table. He was very attentive and though they treated him badly, he treated them with kindness snd respect. I commend him for how he handled the couple. Tbh, that couple should have been asked to leave and not come back. They had no right treating that server that way. The place was packed and they were short staff and doing the best they could.
… moreStephanie Minnoe
10/10 every time I come to this location. Ask for Bella, she is a delight. Great job to the entire team. Everything is always cooked to perfection & looks picture perfect.
… moreTerri Lynn Miner
Enjoyed walking over from staying at nearby hotel on work project for happy hour cocktails. Sit by myself at bar reading, relaxing and absorbing atmosphere. Attentive staff, very well managed! Pictured is special smokey old fashioned I finally splurged for, excellent drink! They literally impart smoke on top with smoker device and employ one large spherical ice cube, perfect chilling minimized watering down. Food is well known Red Lobstericious.
… moreAda Rogers
Every kind of soda was flat that’s how we began the meal we were given vegetables that were steamed and fish water, undercooked fish, and overcooked lobster and steak. My son ordered the surf and turf and his steak medium. His lobster was rubber and the steak was WELL DONE! My asparagus was crunchy and tasted like rotten fish and I spent the entire night vomiting. I will NEVER go back to the Clay location. Most expensive dinner mistake I ever made. $260 for 4 people to be completely disappointed. How do you have food in warmers ON A TUESDAY?! It should have been fresh! The one good part was our poor waitress, she was doing every job at front of the house and expo-ing in the kitchen. She was trying really hard to keep up. This location sucks.
… moreStephanie Jones
We had Mia as our server! She was great. My daughter couldn’t decide between chicken tenders or Mac n cheese, so she suggested chicken tenders with a side of Mac. Perfect ideaa! It was also my birthday, we didnt get dessert but she brought out a small bowl of whipped cream with Starburst drizzle and a candle. My girls got to sing happy birthday. She was awesome!
… moreChristine Dinse
My husband and I missed the boat this year on making reservations for Valentines Day. I thought I had a “genius” idea to go to a restaurant where (we thought) didn’t take reservations. Let’s go early and miss the dinner rush I said. Well there were many other “geniuses” out there who had the same idea. The restaurant was packed at 3:00pm!
What prompted me to write this review was not necessarily the food, although it was very good. It was the staff and the wonderful service we received. These servers, hostesses, and bartenders were going 90 mph, yet they were cheerful, calm, patient, and professional. I was very impressed! Even the manager stopped by to check in on us. Overall a great experience. We will definitely be back.
… moreWhat prompted me to write this review was not necessarily the food, although it was very good. It was the staff and the wonderful service we received. These servers, hostesses, and bartenders were going 90 mph, yet they were cheerful, calm, patient, and professional. I was very impressed! Even the manager stopped by to check in on us. Overall a great experience. We will definitely be back.