

We’re located in the Las Palmas Marketplace shopping center on El Paso’s east side, just off Interstate 10. You’ll find us less than 20 minutes from downtown and El Paso International Airport where it’s an honor to serve the men and women of Fort Bliss. BJ’s Restaurant & Brewhouse has been selling crowd-pleasing pizzas and award-winning beers here in El Paso since 2006. Today, we’ve expanded our services to include more than just an excellent sit-down dining experience. We also offer take out with curbside pickup and even delivery! Give us a call to ask about placing your order for pickup. We’ll bring the food right out to your car, so it stays hot on the drive home. Visit us TODAY!
Family-friendly chain outpost pairs familiar pub fare with an extensive list of house brews.
Address and Contact Information
Address: 11905 Gateway Blvd W, El Paso, TX 79936
Phone: (915) 633-8300
Website: https://www.bjsrestaurants.com/locations/tx/el-paso
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Order and Reservations
Reservations: bjsrestaurants.comopentable.com
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BJ’s Restaurant & Brewhouse in El Paso | Open for Lunch & Dinner
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Reviews
chili’s because of their hand crafted root and ginger beers (they are super sweet and are a nice treat). One vegan option that was a good portion – tasted ok and got better with some tobasco. My friends enjoyed their salads and hotwings
During dinner with friends, I ordered a plate to go. Unfortunately, I accidentally dropped the entire plate at the restaurant before leaving. I immediately explained what happened to the server and asked if it could be replaced. The server did replace the meal, but I was then charged the full amount for it.
While I understand that the drop was accidental and technically my fault, from a customer service standpoint, replacing the meal as a courtesy would have gone a long way—especially since the entire plate was visibly on the floor and unusable. I did not feel comfortable questioning the charge at the table in front of friends, so I paid it.
Later, I called to speak with the manager to explain the situation. His first response was, “Was it our fault or your fault that you dropped the plate?” That immediately told me this was not going to be a productive conversation. Customer service is about empathy and understanding, not assigning blame. He went on to say it was “my word against the server,” which only added to the frustration.
This interaction showed a complete lack of concern for customer experience and loyalty. Sadly, what was once our regular spot will no longer be a place I return to.#BJsRestaurant
#BJsBrewhouse
#PoorCustomerService
#CustomerExperienceMatters
#DoBetterBJs
#NotComingBack
#CustomerServiceFail
The atmosphere is fantastic, not to mention the food is amazing. I’ve had multiple items now and none of them have disappointed.
Sal’s chicken is one of my favorite, it’s creamy, tangy from the lemon and it’s a great portion, you’ll go home with leftovers.
Their cherry salmon is one of the best I’ve had and it’s perfect every time.
You cannot leave without getting a pizookie, those are pretty amazing! 10/10