

McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Classic, long-running fast-food chain known for its burgers & fries.
Address and Contact Information
Address: 3195 Bill Foster Memorial Hwy W, Cabot, AR 72023
Phone: (501) 843-5111
Order and Reservations
Order: Order online
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Reviews
As somebody who works in customer service. I am constantly looking for great service. In this day, especially in fast food rare to get good customer service with your order coming out correctly I ordered it at six meals tonight all with special request. None of the special request the same I was prepared to have to send something back when I took the food or half away for a really long time. However, I was greeted within four minutes, just pulling up to my curbside spot with a friendly face and a great attitude. She asked if I needed anything else and I said no I took the food and every last thing on there was 100% correct I checked everything it was hot. My french fries were fresh even down to five different shows that will order.
In a fast pace world, but a simple gesture as a smile and a friendly greeting with an order correct after a long day and a house full of children’s to feed. Yall are fabulous
From the moment I reached the window, the interaction felt rushed and dismissive. I was made to feel as though my presence was an inconvenience rather than a paying customer. The employee handling my transaction returned my change in a careless manner, effectively tossing it into my hand, and my food was handed out abruptly with little regard for professionalism.
In addition, the employee’s demeanor and conduct at the window appeared erratic and unprofessional, which only reinforced the sense that there was no active supervision or standard being upheld during the evening shift.
I fully understand that late-night shifts are often staffed by younger team members. However, that reality makes strong leadership and oversight even more critical. A brand as globally recognized as McDonald’s should demonstrate consistent standards of courtesy, composure, and operational discipline at all hours of business.
This experience did not reflect the level of professionalism one would expect from an organization of this scale. I hope this feedback is taken seriously, as maintaining brand integrity depends on consistent leadership and accountability across every location and shift.
– They gave us 2 kids meals with fries upsides down. Niether one had apple slices.
-The kiosk things didn’t print out the receipts, as usual.
-we were clueless on the kids toys since the wall wasn’t updated with the new ones.
-Didn’t have our sauces either.
Mehh.