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Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Milford, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Long-running chain serving signature breakfast items & a variety of coffee drinks.
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Dunkin’ at 146 S Main St in Milford | Coffee & Donuts Near You
Dunkin’ is proud to serve Milford, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Dunkin’ locations in Milford
Milford, MA · 111 Cedar St · 146 S Main St · 31 Main St · 35 Medway Rd · 350 East Main St.
Here’s Why The Feds May Go After Your Dunkin’ In MA – Facebook
Here’s Why The Feds May Go After Your Dunkin’ In MA Story link in comments. Donna Shilinsky Langlois · 1 · 1 · . Milford, MA Patch.
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Reviews
Brook Banks
This Dunkin’ Donuts location is by far the worst location that I have even been too and to be located in the such a beautiful town I was completely appalled at the lack of customer service skills and lack of hospitality especially from the “shift supervisor”. I have been to a number of different Dunkin’ Donut locations all across Massachusetts and at every single location I have ordered the same drink the same way and have received it with no argument nor complication. Saturday, August 23rd I pulled through the drive through at this location for the very first time because I usually go to the Dunkin’ located in downtown Milford and tried to order my usual, A vanilla bean coolatta, add 2 pumps of strawberry syrup, a employee processed to tell me that I can not order that drink and that I need to order either a vanilla bean or a strawberry one. I reassured them that as a proud Dunkin customer and former employee that drinks are made to customer preference so if I ask for some something to be added into my beverage whether it’s a syrup or a drizzle it is there job to make it the way that I asked for it to be made because I am a paying customer. The employee proceeded to saying “ we will not make it” “ and that “we don’t have to make it” in which I proceeded to leave and drive to my regular location and get exactly what I asked for with no questions at all (picture posted below) these employees need to be trained on customer service skill and customer satisfaction. One bad apple can ruin the bunch and if this location continues with this behavior they will lose customers and drop in monthly sales!
… moreStace Tucker
As someone who works at Dunkin and knows Corprate rules and regulations……..this outrageous me.
The manager here claims a reusable metal cup that is not Dunkin brands cannot be used here, while memos from Corprate say that ALL reusable cups with lids are allowed here. The manager tried to discredit me & claimed I didnt know what Corprate standards are, until I showed him my jacket with the Dunkin logo on it. This rude manager forced me to pay nearly 5$ for a drink that with my reusable cup should cost only 3 & change.
The manager was also rude, disrespectful, and does not know customer service standards. I recommend everyone who comes here to go to another Dunkin due to the fact this seems to be a targeted issue here.
… moreThe manager here claims a reusable metal cup that is not Dunkin brands cannot be used here, while memos from Corprate say that ALL reusable cups with lids are allowed here. The manager tried to discredit me & claimed I didnt know what Corprate standards are, until I showed him my jacket with the Dunkin logo on it. This rude manager forced me to pay nearly 5$ for a drink that with my reusable cup should cost only 3 & change.
The manager was also rude, disrespectful, and does not know customer service standards. I recommend everyone who comes here to go to another Dunkin due to the fact this seems to be a targeted issue here.
Sarah Smith
I am reporting these people to corporate. I just had a disgusting interaction with a manager and employee. The manager accused me of stealing from this location and not paying for a previous drink earlier this week. I placed an order through the app as I always do and the money was taken off of my card. This is racial profiling. If I did not pay for the drink, they should not have given me my mobile order days ago. They made a mistake on their end and made awful accusations and I will be going to corporate with receipts.
… moreSravanthi Sareddy
If I could give a zero-star rating, I would. I had a very upsetting experience with the shift manager, “VENKY,” whose behavior was unprofessional and completely lacking in basic customer service.
When I ordered a Wake-Up Wrap, he was rude from the start, offering a list of options in a dismissive tone. I selected my choice, but when I received my order, the hash brown was missing. When I asked about it, his response was, “You didn’t ask for it,” in a tone that was unnecessarily harsh and unhelpful.
He showed no willingness to listen or provide a solution. It was clear that he didn’t care about my experience as a customer or about representing the Dunkin’ brand in a positive way. His attitude was disrespectful, and the interaction felt borderline abusive.
I am requesting that this issue be formally escalated. I would like to know how to submit an official report regarding this incident. Please have someone follow up with me directly. This kind of service is unacceptable, and I believe it needs to be addressed immediately.
… moreWhen I ordered a Wake-Up Wrap, he was rude from the start, offering a list of options in a dismissive tone. I selected my choice, but when I received my order, the hash brown was missing. When I asked about it, his response was, “You didn’t ask for it,” in a tone that was unnecessarily harsh and unhelpful.
He showed no willingness to listen or provide a solution. It was clear that he didn’t care about my experience as a customer or about representing the Dunkin’ brand in a positive way. His attitude was disrespectful, and the interaction felt borderline abusive.
I am requesting that this issue be formally escalated. I would like to know how to submit an official report regarding this incident. Please have someone follow up with me directly. This kind of service is unacceptable, and I believe it needs to be addressed immediately.
Quick Dropbox124
Rishi the manager has terrible customer service and his employees aren’t any better. They are scaring away all customers. And I will NEVER come back to this store again
… morePAUL PAY
If the donuts get any smaller,,,you will be able to eat a 1/2 dozen by yourself. Got some jelly donuts, WHERE IS THE JELLY?
… moreRebecca Corbett
I specifically ordered a hot mocha latte and was charged for an iced. When I asked about reimbursement since iced is more expensive, the clerk tried convincing me it’s ok because it was only 18 cents more. I told her it’s actually more than that but on principle I ordered a hot not iced. I shouldn’t have to pay for an iced. I was very polite but the clerk seemed annoyed that I asked to be reimbursed the difference. How many other people does this happen to and never say anything? It has happened to me multiple times which is why I now ask to be reimbursed.
… moreRyan Pollock
WORST Dunkin’ Donuts I have ever been too by far. Food and coffee made terrible every time, the staff are very rude and if you’re in a hurry never plan on a quick trip to this location cause they take absolutely forever every single time
… moreAmelia Henderson
Literally WORST customer service I have ever experienced in my life. I’ve only been here twice on my way to work and not only are the employees rude, but they are always low on products, consistently mess up order, and they are very unfriendly. My last straw was my second visit(today), when I went through the drive thru and the person on the speaker (mind you also very difficult to understand), spoke in a very rude tone. They stated all of the things they were out of and it got to the point I just drove away. Mind you, I too have a thick accent as I am polish but it was very difficult to understand the person on the speaker. I’m severely disappointed with the new management at this place
… moreDavid Procaccini
This place is absolutely the worst. I last came here a month ago and it took an hour to get my order. Now I understand the drive thru speaker was broken and all, but an hour??? So I went again today because it was just more convenient and ordered an Iced coffee and plain bagel. Got the coffee right away but then waited 35 minutes for the bagel. They asked me to park out front and I asked if that was really necessary for a plain bagel. They said yes. So I sat and waited . And waited. Of course they never came out. This location sucks
… more