Alex Illemszky
Decent people but the food has gone down hill at all location it’s tast like cardboard. I feel bad for the people who work at all McDonald’s locations that know how to cook. I personally know how to make a mean hamburger that is fast and tast like real meat
… moreJude Birmingham
We had our order placed the better part of a half hour, it did finally arrive and everything was in it, but if we had been on a tight schedule, I wouldn’t be so forgiving. Several people also had to have the their order corrected. I expect better service, and I don’t care what job you have, do it to your best possible ability.
… moreAmy Sue Williams
Kiosk didn’t provide receipt. Was IGNORED by Manager when I asked for one. Food arrived 20 MINUTES LATER. Asked for light sauce on Big Mac and received it with no lettuce or pickle. SECOND RUN-IN WITH THIS MANAGER. Also, STORE IS FILTHY.
Better service, better food at APPLEBEES for the same price.
… morePatrick Arnold
Melissa the manager and are great employees, always working and trying to make up the differences. More kids work at night and evening shifts. Common sense helps everyone. Not watching football games on there phones like has been seen with day shift people. Everyone can watch it at home on there tv. People in charge need to show respect, empathy and common sense. Preventative maintenance and understanding limitations left from previous shifts. The all around experience is what matters for those we serve. Are our neighbors and friends REGI IS DEARLY MISSED. Dedication ALWAYS NOT Demoralization should not be tolerated. Some people are retention managers not a scapegoat.
… moreKatie Cummins
I want to take a minute and t e ll you what great customer service I get from Faith and the morning crew, Faith always makes sure to go above and beyond with my order and delivers a smile . I love my mornings at the Charlotte location.
… moreMira D
Best McDonald’s we have been to. Very rarely get our order wrong. Great customer service. Short wait time.
UPDATE*
This use to be amazing. Fast, friendly service, almost never got our order wrong, but it has gone severely down hill. Every single time we have frequented this. location they have missed giving us our food and when we call they say we must drive back to get a refund for the missing items or the missing items. When I have gone in, in person the manager stood with her back to me, and when there was someone at the register they told her I was there, she clearly saw me but refused to come help me. She was notified by staff going in and out of the kitchen and she still refused to acknowledge me. We no longer frequent this location anymore.
… moreC
Most tables were still dirty.
Food came quick but they forgot an item so we had to go back to the counter.
Play area was too loud, as kids were sometimes yelling and, a lot of the time, running.
… moreEllie
Went here yesterday and honestly forgot to write this review because of how bad the service was and my brain probably wanted to forget the gosh awful experience but i went here yesterday in the morning and right when i got to the speaker i was ignored for almost 10 minutes kid you not. but this is not unique for mcdonalds at all because ive been to lots of mcdonalds that dont seem to care for how long the costumer waits in the line. then i ordered a cheese egg mcmuffin and it came out cold, slimy, and the muffin was over cooked. somehow the food was cold but the bread was burnt to a crisp. Was only in charlotte for the day but i promise you I will NOT be stepping foot or driving my tires anywhere near this mcdonalds. and i wouldn’t suggest anyone else either lol. reading the 5 star reviews got me wishing i had that experience. this experince was almost as bad as when i found a wad of hair in my subway sandwhich almost 12 years ago.
… moreDavid Huver
The orders are usually very good. Most of the time they are pretty accurate remember the humans like us some mistakes will be made. Sometimes you have to wait a lot longer than you should but I guess just take your time and enjoy they’re young and they work hard they’re old and they work hard to serve you has any other business would
… moreRhiannon Holliday
Went through the drive through after working a 15 hour shift shoveling snow and salting for them to ring my order up multiple times and after getting it fixed still messed up my order and the food was cold had it remade for it to still not be right and the old 60 year old lady was rude not what I wanted to deal with after work.
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