Kaitlyn Sterner
I got some of the worst customer service after a manager told me I could come up there and get a refund for my experience pizza made wrong. Then she called back 5 minutes later letting me know to bring the pizza in too to get my refund. Would have been nice to know before I started serving my kids. Then she insisted she made my pizza correct and I was lying. I offered a picture and she said no. So I called the corporate office, they asked for a photo and said someone would reach out. Then the same manager called me again.
Just really crappy customer service. Working in food service myself and having had worked at multiple pizza places I know when they ask for the food back it’s for no other reason than to throw it away. So she really just wanted to further inconvenience me after I just had to wait an extra 20m past the pizza tracker said my pizza was ready. Will not be returning sadly. Papa John’s is my absolute favorite pizza place but I refuse to give business to crappy GMs. This is my non epic crust pizza. lol it’s just stuff crust. Non of the extra seasonings and goodness I paid for. Which sucks since my pizza cost 20.
… moreMichael Henry
Good pizza. Very good wings. I order wings often enough to tell if any weight factor is a different amount then ordered just by holding the box. And the night of writing this they accidentally didnt put sauce on my wings. As an apology, they sent out a new batch with a bit of extra sauce. And I could tell it had extra, again, by just holding the box. Concerning yes, bad fix no.
… moreInga Sparr
Always fast, friendly and fresh hot pizza! One of the best Papa John’s we have tried traveling all over the US for work.
… moreStephanie Speece
We ordered a NEW YORK style pizza this evening. We got a pizza, but it was NOT New York style. This is pathetic and I am very disappointed. I would not recommend wasting the extra money on this style.
… moreJessie Sasser
We went inside to order and the food came up really fast like within 15 minutes. We were a little confused about what we wanted to order but the staff was very understanding and patient. I looked around while waiting and the place was very clean. No food in the corners like you see at other food places. Overall it was a pleasant experience.
… moreThomas Neil
Wonderful customer service and pizza looks/smells amazing! Thanks for the great lunch!
… moreVeronica Suri
I placed a delivery order from my app for a Large BBQ Chicken Bacon Pizza adding pineapple and a Large The Works pizza. The delivery driver arrived faster than was expected and was very friendly. My pizza was hot and fresh. My coworkers and I sat down to eat our pizza, we had to use a knife to cut the BBQ Chicken Bacon pizza. As I was eating a slice of the BBQ Chicken Bacon pizza, while chewing my 2nd bite I found a sliver of chicken bone. I called and explained to the employee that answered the phone what I had found in my pizza, I was advised that their grilled chicken doesn’t have bones in it. At that point I asked to speak with the manager, I was put on hold for a very short moment when the same employee came back on the phone mumbling that they would make me another one and have it delivered. I was given no other option and at no point did I speak to a manager. The second pizza arrived quickly by the same driver who was very friendly and apologetic. I showed her the sliver of Chicken bone and she was very shocked, agreeing with me that it could have became lodged in someone’s throat.
I’m incredibly disappointed that the manager was not interested in speaking with me regarding this situation.
… moreJohnny Roe
Thank you so much to Chris and the crew at this location. Foods always good and customer service on point!!
… moreBenita Richard
Manager is very disrespectful to his employees. I drive up to pick up my order and he was outside so everyone could hear him being aggressive to employees. It was very disrespectful and will not be ordering anything from them anymore. He was a big black man being very Rude and making obnoxious comments about employees.
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