McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Classic, long-running fast-food chain known for its burgers & fries.
Stephen Bauer
Im not one to normally leave reviews but……Holy Crap!?! It was a disaster from start to finish. Started off ordering at the kiosk machine, finished with no receipt or order numbers. As we walked around the corner to wait was looking at a lobby fountain machine a complete disaster, temperamental people tired of waiting. During the 30 min wait on our food observed most of night shift aimlessly huddling, joking worrying about who called who all while lines stacking up behind us. Finally made it out the door and home……found supposed to be big mac (see photos). Not even sure what to say about that one! Least an final they left out the apple pies. Last time ever walking into that mess hole again. You all are falling short majorly!!
… moreChris Brown
Ordered a Big Arch, a 20-piece nugget, and a basket of fries. Asked for the Big Arch with no cheese. It came out with cheese, so I sent it back. When it came back out the second time it was obvious they had just scraped the cheese off the burger and put the buns back on instead of remaking it. There was still cheese in the box and stuck to the patties. It looked like someone tried to perform emergency cheese surgery in the back and called it good enough. If someone orders no cheese, the right move is to remake the burger, not just scrape it off and send it back out. Nuggets were cold by the time we got the second hamburger on the third try on try 2 they sent out a big Mac and it had cheese too.
… moreVeronica
this location ALWAYS messes up orders. I asked for a double quarter pounder, and I DID NOT get it. is it really THAT hard to remember to put the other patty on the burger that makes it a DOUBLE. this is the only location ive had issues with my order being wrong. do better.
… moreMelissa Phillips
We stopped in for an apple pie and a chocolate milkshake. Unfortunately, they didn’t have apple pies and only strawberry and of course I didn’t want strawberry. He wanted a chocolate milkshake and the milkshake machine was apparently down. We were traveling through on our way to vacation and so at least we got a restroom break out of it. The cashier check in lady was nice and the facility appeared clean. We know now why there’s so many jokes about McDonalds icecream/milkshake machines not working….lol…this was our 1st time experiencing this ourselves though, note. Maybe next time.
… moreStephanie Pekrul
They gave my order to the car in front of me. I get it. It happens.. that’s not what upset me. What upset me was the woman at the window tried to give me 2 more people orders when I kept trying to tell her what I actually ordered she kept speaking over me finally yelled at me to give her my receipt so I did. And she gave me my order and I was missing sauce. So I told her and she snapped again that it was all in the bag and she shut the window I waited till she came back and explained to her it was so she gave me one and I told her I payed for three she slammed the window again and never came back. Completely unprofessional.
… moreRandall Smith
I went to McDonalds in Sweetwater TN may 1st, 2nd and 3rd of 2025. I had forgotten to make a review for quite some time. I have never had “fast” food and had to wait in the drive-thru that long. I spent over 20 minutes on all occasions, each day hoping for better service but not received. Stephen Long is the supervisor or was at this point but since then maybe they have fixed the issue or let him go. I would hope that Mark Smith, the owner operator would strategize more effectively to meet the criteria the franchise expects.
… moreArella
Food was mediocre. Fry’s were undercooked and were saltier than the ocean. I asked for no cheese and they STILL put cheese. The service there was bad, but was still worse bad for it being completely empty. The customer service on the other hand everybody was rude there. No one had a smile and when I said I wanted the five dollar bag and I asked for a Mcdouble the lady there said “The McDouble is now the six dollar bag.” She then proceeded to give me this nasty look as if I just ruined her whole day. Other employee in the back when I handed her the money said “if you’re broke, just say that”. The atmosphere was nasty. I looked behind the counter under the kitchens and there was a lot of trash, crumbs, and was just dirty in general. This place was overall horrible with just everything will never be returning again. The staff was very rude. Ran by a whole bunch of teenagers who didn’t know what they were doing. They don’t know how to treat customers at all. Even if it was just in a “joking manner”.
… moreMiralam Shah
Very bad experience. The manager had a terrible attitude. I ordered Happy Meals for my kids and clearly asked not to include nuggets because we do not eat meat. I told her to charge me for everything except the meat, but she refused and acted like it was impossible. Instead of helping, she was rude and unprofessional. On top of that, the restaurant had a bad smell, including the bathroom. This place needs better management and customer service.
… moreAndrea Locke
While the wait in drive thru definitely leaves something to be desired, at least the food is typically good. Ordered delivery this time…not good. Missing my tea for my meal, fries cold and soggy, chicken for mccrispy was burnt but somehow still soggy, missing pickles, and pies were cold and dry. At least the mocha frappe was right.
… moreLennart Cober
Don’t bother going it’s just a bunch of kids standing around talking and not doing anything but still getting things wrong. Asked for quarter pounder with no cheese but got 2 slices of cheese. Fries were barely cooked and had to ask for sweet tea because the dispenser was empty. 3 for 3 wrong!
If I were the owner of this McDonalds I’d be ashamed. I know it’s hard to find descent workers in this country but come on you need to at least try.
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