Alex Buchanan
We’ve been visiting Red Robin for years and really enjoy the classic American vibe. The burgers are consistently delicious, and the salads are a refreshing, healthy option—even if the French onion soup is gone. The one downside is the service; waiting 30 minutes for a burger feels far too long.
… moreKali Barnes Pimenta
Great food!
Really loved the veggie burger and the thick cut fries. Also the kids pizza size is pretty decent 🙂
… moreChearanee Watson
This location is so bad and I am always giving it so many chances. I ordered at 6:21pm online and it had told me it would be ready at 6:36. I know they hardly ever have their food come out on time so I left my house at 6:36 and got there a little after 6:40. My food was not ready and it was clear they were busy so I exercised my patience. However, I waited and waited.. They played All Too Well 10 min version and my food still didn’t come out after the song was over. I wish was making this up!!! Finally, they brought my food out at 7:10 and it was so cold. I asked them if this was sitting for awhile and they embarrassing laughed and said “sorry we were busy.” I was like.. “this food is really cold…” Their attitude was basically “welp, we were busy, too bad.” I wish they could have offered more to make it better as I had spent $64 on cold food that my family could not finish as it was so cold and not good. Attached is a photo of my daughter’s cold mac and cheese. She tried to eat it but could not finish. Red Robin Bothell, I understand being busy but giving your customer food that clearly sat for awhile is unacceptable. Please do better :/
… moreScott Smith
⭐ 1 Star – Worst Red Robin experience we’ve ever had
This was hands-down the worst experience I’ve ever had at a Red Robin, and I’ve eaten at this chain many times over the years.
After we were seated, our waitress eventually came over. As we always do, our first request was simply for some fries while we looked over the menu. Her response was:
“Okay, but we are way behind on fries just so you know. That table over there just got theirs after waiting like 10 minutes.”
Not exactly a welcoming start.
We placed our order, and when the food finally arrived for the four of us, three out of the four burgers were wrong. Two were at least edible, but the fourth was completely unacceptable: it was ordered plain and came out with multiple toppings and was missing an entire patty.
I asked for it to be fixed. The waitress seemed irritated and said, “I put the order in right. Our kitchen can’t get anything right.” Not reassuring.
About 20 minutes later, after the rest of my family had already finished eating, she brought out the exact same burger—clearly not remade. The toppings had just been picked off. You could still see shredded lettuce, and the cheese was completely melted and congealed from sitting so long.
I pointed this out, and she insisted, “No, I know they remade it.” They absolutely did not.
When I said it was the same burger, her response was, “Okay sir, what do you want me to do?”
I don’t work there. And how hard is it to make a plain burger?
She then said she could remake it, but it would take at least another 20 minutes. At that point, I told her to just take it off the bill—I wasn’t eating.
I asked if we could at least get more fries for the table. Her response:
“We’re still really backed up on fries. There are like 10 orders ahead of you. It’ll probably be about 20 minutes too.”
This was all happening while the restaurant was less than half full.
We paid for the three meals, skipped the fourth entirely, and left. No effort to fix the situation. Just excuses.
I’ve had plenty of good experiences at Red Robin over the years, which makes this one even more disappointing. This location was disorganized, dismissive, and completely unacceptable.
We won’t be back.
… moreE D
My family and I love coming to RR. This location is the one we mostly frequent. Service is good for the most part, it can depend on how busy they are. The food tastes great and we love bottomless fries
This time we had crispy chicken salad and my burger was Mad Love. We also have Red Royalty rewards and appreciate having a free entry on a birthday and earning 1 free entry after 9 paid entries. That’s so cool
… moreCarrie Hart
My host, Nina was a fantastic host! I couldn’t ask for better. She has the best customer service i have seen in a long time. She greeted and acknowledged us as soon as she saw us. Thank you, Nina for your unforgettable service.
Ps. The food was excellent
… moreJenny Xiang
We arrived at 7pm tonight, waited for 15 minutes to be seated when half of the restaurant was empty. After we placed our order, we waited another 45 minutes for our food to come. This was solely due to poor staffing as I can see our burgers sitting out there without anyone attending to our food. Our food was decent, but they came out lukewarm. We order a kids sundae and that took another 20 minutes to come after we finished our main dishes. Our server only checked on us once during the entire dining experience, and that was unacceptable. We had such a nice experience at another Red Robin location. Since this location is closer to us, we’d like to give it a try. But given the experience we had today, we will stick with the Lynnwood / Woodinville location in the future.
… moreSarah K
Red Robin was nice and quiet but I doubt it stays like that on a busy night. It’s a fun atmosphere and I really enjoyed my time. Will be returning very often might be my go to restaurant. The employees are also super cool and very friendly they definitely deserve raises. Thanks for having me red robin.
… moreUhyon Chung
We haven’t been here for many years but we thought we’d give it a try. We ordered the Yummm burger set for lunch We comes with a burger, side and drinks for $9.99. The fries were pretty good. Also the initial side salad was too small but the refill one was pretty nice. The burger was just a tad bit better than McDs… two small McD hamburger sized patties with cheese, and a tiny little tomato slice. They also put too much mayo which made the burger quite greasy. I guess you get what you pay for. The server made a mistake (?) On the bill where we were charged for individual items (~$30 plus tax)… The server said it sometimes does that… Hmm…. right… Anyways we likely won’t be coming back here… although prices seem cheap, I’d rather pay a bit more for higher quality experience…
… moreCristina Finkle
If I could make a 0 star rating I would. I placed my order through the app, 3 meals and an appetizer. It said it would take 40 minutes. I arrived about 45 minutes later and then waited another 15. That was fine, I understand places get busy. Not a real issue. I then drive home with my order and the egg on my daughter’s burger is raw. The white part is not fully cooked. I requested crispy chicken on my wrap and it is grilled. I also paid extra for avocado so imagine my suprise when the avocado is brown. I pulled it out of the wrap and the entire avocado was brown. No green to it. I then drive back to have our food remade and ‘just to be safe’ they over cooked the egg so it is not over easy at all which is the point of the burger. I told them I did not want it over cooked or under cooked. I wanted it to be correct and that is all. I ordered my food at 7pm. It is now almost 9:30 and I am just getting home to finally have dinner. While I waited I began typing this and the manager decided to look at my phone and ask me if I was documenting this. I said, I am writing a review on Google. So then he wrote his name and associate manager and put it in my bag. Not sure why but his name is Colby. I will not be returning to this location. The second to last picture is the new egg. And the last is all of the brown avocado.
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