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Welcome to your Draper Chick-fil-A® Restaurant, where we serve quality food and exceptional hospitality every day (except Sunday). Enjoy the new Jalapeño Ranch Club for a limited time or other Chick-fil-A® favorites like our Chick-fil-A® Chicken Sandwich, nugget options including our gluten-free Grilled Nuggets, sides like our Waffle Fries, and salads prepared fresh daily. Start your day with our breakfast menu featuring our Chick-n-Minis® entrée and cold-brewed Iced Coffee. Make feeding a crowd easier with Chick-fil-A® Catering. Check our page for operating hours and dining options, including pick-up, delivery, and drive-thru, and order online or on the Chick-fil-A® App. It’s our pleasure to serve you.
Fast-food chain serving chicken sandwiches & nuggets along with salads & sides.
Address and Contact Information
Address: 357 E 12300 S, Draper, UT 84020
Phone: (801) 495-2004
Website: https://www.chick-fil-a.com/locations/ut/draper?utm_source=google&utm_medium=gmb
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Chick-fil-A Draper – Facebook
. 92% recommend (43 Reviews) ; . $ ; . Open now ; . 357 E 12300 S, Draper, UT, United States, 84020 …
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Reviews
Steve Sanders
Austin at Chick-fil-A was amazing! He was polite, respectful, and had such a positive attitude the entire time. He made sure my order was correct and went out of his way to provide great customer service. You can tell he takes pride in his work and truly cares about customers. Chick-fil-A is lucky to have a young lad like Austin on their team!
… moreSara N
Went through the drive through to get the chicken tortilla soup, which I LOVE. Theres usually huge chicken chunks in the soup. I mentioned to Benjamin that the last time, in Lindon/Lehi, there was NO chicken in my soup. He mentioned that there would be chicken in this bowl. Well, Ben and Team, there was one speck of chicken in this bowl. Chick-filet, you pride yourself on customer service. If a patron tells you about a bad experience, I’d think youd want to go above and beyond. Well, it appears that a $9 bowl of beans is all you’ll get from Chick-filet these days. So long! Im out and will not be giving you my business anymore. Its time we start standing up. This is sad because you really were my last hope at fast food.
… moreL. R
Ordered two drinks in the drive thru We waited way too long as we could see our drinks sitting there. When I commented we were told. We’re still trying to train the team. I’m sorry I’ve worked fact food, and managed food. It’s absolutely not that hard. If your team can’t get the B simple stuff what’s going to happen when a problem occurs. I’m sure I’m being way too critical but come on. Not that hard
… moreRachel
Love this Chick-fil-A! Very impressed with the food and the service. Alexia, a manager, was soooo nice. She truly makes the “my pleasure” seem genuine and sincere. Definitely coming here again!
… moreDalton Anderson
This location is great! The drive thru lines always move swiftly, and the service inside is equally as quick. Why Chick-fil-A isn’t running the US government, I’ll never know. Too efficient I’d imagine.
My chicken tenders were well prepared, and although the fries were a tad undercooked in my latest visit, they still tasted great. For breakfast, the Chicken Biscuit is a classic, but sometimes the biscuit is too try for my liking. The Chicken, Egg, & Cheese Muffin is a good option, but I still haven’t figured out what sauce to pair it with to really round it out. So far I’ve ruled out Polynesian, Chick-fil-A, and Honey Mustard. I love their Hash Browns. Maybe not as good as their golden arched competitor, but pretty dang close.
My kids love the play place here. The parking lot can feel like a simulation of Frogger, so drive slow. Pro tip: if you need to head east on 12300 after leaving, I recommend exiting through the north end (McDonald’s exit) and take a left at the light as opposed to the main south exit and risking life, limb, and your deductible to crank it four lanes for a Tokyo drift U-turn.
… moreMy chicken tenders were well prepared, and although the fries were a tad undercooked in my latest visit, they still tasted great. For breakfast, the Chicken Biscuit is a classic, but sometimes the biscuit is too try for my liking. The Chicken, Egg, & Cheese Muffin is a good option, but I still haven’t figured out what sauce to pair it with to really round it out. So far I’ve ruled out Polynesian, Chick-fil-A, and Honey Mustard. I love their Hash Browns. Maybe not as good as their golden arched competitor, but pretty dang close.
My kids love the play place here. The parking lot can feel like a simulation of Frogger, so drive slow. Pro tip: if you need to head east on 12300 after leaving, I recommend exiting through the north end (McDonald’s exit) and take a left at the light as opposed to the main south exit and risking life, limb, and your deductible to crank it four lanes for a Tokyo drift U-turn.
Jake
It was great being at the Utah chick fil -a I like the food. The waffle fries and the nice service great and good
… moreKristina Parkinson
Chick-fil-A always hits! — hot, crispy chicken and fries with Chick-fil-a sauce, yum. But honestly, Alexia deserves a raise. She was so friendly and helpful ! 10/10 service with great food.
… moreCristy Jackson
I am saddened to write this, but I feel compelled to warn others about the Chick-fil-A in Draper. While Chick-fil-A as a corporation is known for kindness, respect, and outstanding service, unfortunately, this location seems to have lost sight of those values — especially among some of its senior leadership.
It is no secret if you read the many existing bad reviews: customers and employees have repeatedly complained, not just about food quality declining, but especially about the unprofessional and humiliating behavior of certain senior managers — particularly Ms. Le… Despite these concerns being raised over and over, nothing has been done. It makes one wonder if corporate intervention is now necessary to restore the dignity of this store.
A few weeks ago, Ms. Le… publicly yelled at and embarrassed my granddaughter, who had simply come in with classmates for breakfast. It was completely unjustified and humiliating for a young student just trying to enjoy a visit.
I decided to see things for myself — and just a few days ago, during a simple food pickup, I witnessed Ms. Le… screaming at an employee (“Luc…”) right in front of me and other customers in the lobby. Ironically, she was shouting at them not to “yell” — but she was the one actually yelling, and loudly enough that everyone in the restaurant could hear. The poor employee lowered their head in embarrassment, while Ms. Le… continued, fully aware that guests were witnessing this.
This behavior is toxic, abusive, and completely unacceptable — both toward customers and employees. And the worst part is that it is a pattern, not a one-time slip. Many others have reported the same type of treatment in their reviews, and still management has failed to act.
Chick-fil-A corporate needs to step in. No employee deserves to be humiliated at work. No customer should feel uncomfortable witnessing these outbursts. This store is giving a bad name to a brand that so many of us have respected for years.
Until serious changes are made — starting with addressing the toxic behavior at the top — I cannot recommend this location to anyone.
… moreIt is no secret if you read the many existing bad reviews: customers and employees have repeatedly complained, not just about food quality declining, but especially about the unprofessional and humiliating behavior of certain senior managers — particularly Ms. Le… Despite these concerns being raised over and over, nothing has been done. It makes one wonder if corporate intervention is now necessary to restore the dignity of this store.
A few weeks ago, Ms. Le… publicly yelled at and embarrassed my granddaughter, who had simply come in with classmates for breakfast. It was completely unjustified and humiliating for a young student just trying to enjoy a visit.
I decided to see things for myself — and just a few days ago, during a simple food pickup, I witnessed Ms. Le… screaming at an employee (“Luc…”) right in front of me and other customers in the lobby. Ironically, she was shouting at them not to “yell” — but she was the one actually yelling, and loudly enough that everyone in the restaurant could hear. The poor employee lowered their head in embarrassment, while Ms. Le… continued, fully aware that guests were witnessing this.
This behavior is toxic, abusive, and completely unacceptable — both toward customers and employees. And the worst part is that it is a pattern, not a one-time slip. Many others have reported the same type of treatment in their reviews, and still management has failed to act.
Chick-fil-A corporate needs to step in. No employee deserves to be humiliated at work. No customer should feel uncomfortable witnessing these outbursts. This store is giving a bad name to a brand that so many of us have respected for years.
Until serious changes are made — starting with addressing the toxic behavior at the top — I cannot recommend this location to anyone.
Candelei Villegas Sanchez
A Concerning Pattern of Employee Mistreatment
Rating: ★☆☆☆☆
As a longtime customer who cherishes the Chick-fil-A brand for its values and service, it pains me to write this review. My recent experiences at the Draper location have been deeply troubling due to the conduct of a supervisor named Letty.
During a visit last month when Letty was not present, the difference was night and day. The team was efficient, the atmosphere was positive, and the employees seemed genuinely happy to be there. It was the wonderful experience I’ve come to expect.
This week, however, I returned to find Letty present, and the environment was toxic. I watched in dismay as she publicly yelled at a young team member named Aaron and then proceeded to embarrass another employee named Lucia in front of customers. Her demeanor was consistently upset and grumpy, creating palpable tension. This is not an isolated incident; I have witnessed her yelling at and abusing employees on multiple occasions, showing no concern for who is watching or listening.
My heart goes out to these hardworking young people and to the kind employee I’ve known named Candelai. No one should be subjected to public humiliation and verbal abuse at their workplace. It is demoralizing for the team and uncomfortable for customers who witness it.
I must ask: why is this behavior being allowed? It contradicts everything Chick-fil-A stands for. It harms employee morale, drives away dedicated staff, and tarnishes the reputation of this location. I am writing this out of genuine concern for the well-being of the employees and the future of a restaurant I have supported for years. I sincerely hope the owner and management will intervene, address this issue, and restore the respectful, positive environment this team deserves.
A Concerned Regular Customer
… moreRating: ★☆☆☆☆
As a longtime customer who cherishes the Chick-fil-A brand for its values and service, it pains me to write this review. My recent experiences at the Draper location have been deeply troubling due to the conduct of a supervisor named Letty.
During a visit last month when Letty was not present, the difference was night and day. The team was efficient, the atmosphere was positive, and the employees seemed genuinely happy to be there. It was the wonderful experience I’ve come to expect.
This week, however, I returned to find Letty present, and the environment was toxic. I watched in dismay as she publicly yelled at a young team member named Aaron and then proceeded to embarrass another employee named Lucia in front of customers. Her demeanor was consistently upset and grumpy, creating palpable tension. This is not an isolated incident; I have witnessed her yelling at and abusing employees on multiple occasions, showing no concern for who is watching or listening.
My heart goes out to these hardworking young people and to the kind employee I’ve known named Candelai. No one should be subjected to public humiliation and verbal abuse at their workplace. It is demoralizing for the team and uncomfortable for customers who witness it.
I must ask: why is this behavior being allowed? It contradicts everything Chick-fil-A stands for. It harms employee morale, drives away dedicated staff, and tarnishes the reputation of this location. I am writing this out of genuine concern for the well-being of the employees and the future of a restaurant I have supported for years. I sincerely hope the owner and management will intervene, address this issue, and restore the respectful, positive environment this team deserves.
A Concerned Regular Customer
Mayra Montano
Most of the fries had been burned and when brought to the attention of the staff they just ignored me. I don’t appreciate having to spend over 40 and up and yet getting ignored as if it doesn’t matter what I had to say about food I had bought.
… more