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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Classic, long-running fast-food chain known for its burgers & fries.
Hours
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
Address and Contact Information
Address: 218 Gadsden Hwy, Birmingham, AL 35235
Phone: (205) 833-5149
Menu Photos
Order and Reservations
Order: Order online
Photo Gallery
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Reviews
Daniel Bennerson
The worst McDonald’s i n this area. Services is alway terrible and rude. From the start mess my order up and refuse to give me a refund. I had ask a 6 piece happy meal and a #4d which a deluxe mccrispy. Also i was request if i can use my points to get a frappie. He said whats your reward number and preceed to charge me for the frappe. Instead of tell me he couldnt do it he charge me for it with a attitude. I ask for a refund and said ok my manager said that they will just give me the frappe. So when i got to the window i ask for my receipt, and found out they lied and still charged me for it. Smh the worst McDonald’s EVER
… moreBrandy Phillips
Super disappointed today.. I feel like I was given the patties from a different burger just with a new bun. I waited at the window for at least 5 minutes before receiving my mobile order. The only reason for two stars is because I was able to enjoy my fries before they went completely cold, that’s a win.
… moreMatt McClellan
Today about 5 minutes ago. I went in to buy some food. The I guess manager lady
Tells me you have to use the kiosk. I said I have dollar bills
So I ordered my food and up pops a number but doesn’t give a receipt
And wouldn’t let me add my money in to pay for it
It says on the screen goto the counter to pay for it because I had cash
The Manager I guess had a real shitty attitude. And was very rude about it.
So, I am going to Jacks because there Service is much better.
McDonald’s doesn’t want to pay for a worker to be at the counter and forces. You as a customer
To use the kiosk. I will never come back here.
… moreTells me you have to use the kiosk. I said I have dollar bills
So I ordered my food and up pops a number but doesn’t give a receipt
And wouldn’t let me add my money in to pay for it
It says on the screen goto the counter to pay for it because I had cash
The Manager I guess had a real shitty attitude. And was very rude about it.
So, I am going to Jacks because there Service is much better.
McDonald’s doesn’t want to pay for a worker to be at the counter and forces. You as a customer
To use the kiosk. I will never come back here.
Susan Garrard
Staff were not very friendly but they weren’t hateful either. The food was delicious, hot, and fresh. There was only one other person in the dining room so the atmosphere was also good.
… moreBri Baxter
I pulled up at 4:37 am to order breakfast and the response from the drive thru speaker was “we shut down”. I attempted to ask more questions but was completely ignored. Huge “open 24 hours” sign on the side of the building but obviously that is optional.
… moreJevonda Weldon
This place is horrible they are rude your wait time is longer than planned even if you order off the app and once you pull up no one is here to greet you. And the young lady with the dreads her sorry self is telling everyone that comes in to order on the kiosk not evening asking what form of payment they have. A young lady just cancelled her order because she was waiting for over a hour.
… moreRonese Thomas
I have been trying to call to no avail. I was given half cooked fries and warm burgers. They had a attitude when my son and his best friend went in, they only replaced the fries she would not replace the burger 35.71 was the total. I decided I was going to just submit a complaint because I was upset about this when she refused to remake the burgers. My son and his best friend with her were talking about the attitude of the employee but Jessica Paige crossed the line when she asked my son and his best friend gay because of their hair color. Both of them are 15 years and they were upset. I went in to tell the manager whom just stood there with her mouth open and didn’t say anything.. noone will answer the phone so I guess I am going to file a complaint with the better business bureau. If a manager sees this UPDATE: NOONE HAS ANSWERED THE PHONE A WEEK LATER. I WANTED THIS RESOLVED BEFORE I LEFT FOR WORK IN ANOTHER STATE, LEFT JAN 26, STILL NO RESOLUTION
… moreSouth Park
Was in the drive through for about an hour, finally when we got to the window half the items we ordered were unavailable and we had to ASK for a refund (yeah, they didn’t offer one), and we had a little back and forth little argument on why I needed the refund.(unavailable food……). The food we did get was stale, old, and overall horrible. You’d think after waiting an hour the food would at least be fresh, but no, they somehow manage to have old food in a driveway that moves a centimeter every 10 minutes. Would give 0 stars if possible.
… moreKamrin Davis
Experience was terrible, came in ordered a pick 5 at 3:53. Waited till 4:30. Went to the counter ask the manager if my food was ready, showed my ticket and the lady looks at me and says ” I did not know you needed food”. Well there is a monitor that has ordered being made and processed. My order number went off the screen. She continued to say I did not take your order . Which is true. But you dont call my number or call my food out but workers going on break getting there food made and sent out before me. But my food has just disappeared or fell the map. I thought the process to fast food is order, wait, then leave. But she says I did not know you needed food when im sitting in the lobby, locking eyes with you every time you bring out food that is not mine. Was I suppose know when my food was ready myself or does that typically come from the staff. I asked for my refund. She snatched my receipt, accused me of being the problem and told me to leave the store and if I wanted to return , which will never happen again. That she will trespass me. Then preceded to tell me to get out of her store. I left confused and unfortunately hungry with my time wasted. Never again.
… moreRonese Thomas
Its been 6 days and I have yet to get a response I call the business and no answer. I do not live close to this McDonald’s the fact that you the owner get on here and advise me to submit my complaint and there still hasn’t been resolved. I want my money back. 35.71 is too much money to loose on poor quality food and your poor quality employees. I don’t appreciate Jessica Paige asking my son if he and his friend were gay because their locs are similar to color and your manager just stood there with her mouth open like she was scared. I have to leave today for work and I don’t return until February 18 ,2026. All these low rate reviews you think you would address the issues at your establishment and correct them. I am pissed.
… more