Broly Mc
If you order at night they will never once get it correct. I know because I’ve tried every week for 3 years and they refuse to change or train their workers. Here’s proof of the last three orders I’ve made being entirely incorrect.
… moreA D
Our fries were actually hot and sandwiches were both great. Can’t remember last time the person at the counter at a Wendy’s was so efficient and helpful. It was also kept clean.
… moreEmma Carlson
All I ask for is quality at fast food. It’s hard to get that late night. This late night crew did a phenomenal job. Usually food at this time(12:30am) is stale and not worth it. But these guys did amazing. Thank you to the gentleman tonight for amazing customer service . Whoever was working midnight tonight deserves a raise
… moreSteve Allwood
Wendy’s? Never again. The AI ordering system was ridiculously annoying, constantly messing up and making the whole experience more stressful than it needed to be. Then, to top it off, the worker got my order wrong, and after wasting all that time, I couldn’t even be bothered to go back and fix it.
As for the food, it was pretty average—definitely not worth the hassle. Should’ve just gone somewhere else, but Chick-fil-A is closed on Sundays, so I thought I’d give Wendy’s a shot. The only decent thing was the ice cream, but honestly, if I wanted good ice cream, I would’ve gone to Dairy Queen. The whole experience was just a letdown. 0/10 would not recommend.
… moreIris Guevara
the AI drive through is horrible. they only give one sauce for one LARGE fire and one sauce for nuggets. management is horrible here. i understand charging for en excessive amount of sauce, but not providing one extra sauce is insane. their soda machine doesn’t work either. their coco cola has no flavor. don’t come here. go to the other aurora location.
… moreDes Truth
Being asked to pull forward so that they can show better service time is a farce. They should prioritize getting orders correct versus getting orders filled quickly.
It’s frustrating being asked to pull forward and wait 15 minutes for your food then having to go inside for another 15 minutes because the order was incorrect.
Also, getting an order incorrect was not the customer’s fault. Good customer service means owning the mistake and making it correct. I understand that sometimes working in fast food can be stressful, but you should really treat your customers better.
… moreTetio Ali
I’m order 3 pc chicken tenders and 1 small forestry he tell me to go to front door and take 5 minutes to bring my order I wait 20 minutes no anyone bring my order I went inside the store ask him for my order he handle to me I tell him you have to bring My order he said I’m busy?!
I don’t care very bad finally I get my refund back and I never order from this restaurant again very bad service and rude
Waste my time I waiting 20 minutes for nothing
Zero star
… moreJerrelle McWee
Fries taste like cardboard at best. The employees has terrible attitude. If you hate your job then leave. And my fries weren’t all the way cooked
… moreCeci Chinchilla
I did not just pay $30 for some burgers that were bright pink, sadly didn’t realize till it was basically too late. I was also missing items. Everything was just thrown around in the bag and no one answers the phone number listed
… moreMonique Howard
I met a beautiful Wendy’s employee named Alex …. Words cant describe how helpful and beautiful her spirit glows ….. If your going to Wendy’s this is the best choice because of the employee Alex…. She truly was the light of my day because having the job at Wendy’s is really stressful and she has nothing but smiles and the biggest heart to get any and everybody that walks in I recommend you stop through ask for her and have a great day.
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