Address and Contact Information
Address: 1850 Wilmington Hwy, Jacksonville, NC 28540
Phone: (910) 346-8888
Website: https://www.bonsainc.com/
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Reviews
Emmanuel Martinez
NGL, this was straight horrible. The rolls were poorly made, the fish did not taste good, the teriyaki chicken was horrendous, and ultimately mad I spent $100+ here. I’m sorry, but this place needs their staff to watch youtube videos on how to make sushi; I could have done a better job than this. Sorry for the harsh review, but this place should not exist. I had 5 people eat and all 5 had the same opinion; we threw out most of it.
… moreAric
Guy up front seems pretty nice. Waited almost an hour on my order, they made it wrong causing me to wait longer. And the air conditioning wasn’t on or something thermostat read it was 80 degrees in there and there was no circulation making it hotter.
… moreCandice H.
My husband and I decided to try this place out based on the menu that was mailed to us stating they deliver to our address. I was excited to add a delivery food option other than pizza for lazy dinner nights. Needless to say this is the first and last time ordering from them. Delivery took an hour. Which okay, it’s Friday night. No big deal. When we opened our boxes, we were immediately disappointed. The portions were extremely small for the price. We paid $38 plus a tip for what’s pictured. It goes without saying that when ordering from this style of restaurant you expect to have left overs from one meal.. or at least a stuff yourself so full you need to unbutton your pants type of meal. Not the case here. The steak/chicken combo box was my husband’s, which cost MORE than my just chicken box, and his very obviously had LESS meat than mine did. At least it tasted good. What topped it off though was when my husband bit into his Philidelpia Roll the cream cheese was SOUR. Not to mention my California Roll only had 6 pieces while his roll had 8. Why? I have no idea. The menu didn’t explain this. So we finished our meal, and my husband was still hungry. So he’s currently topping off with a bowl of fruity pebbles. Waste of money. Will continue to order pick-up from The Great Wall.
… moreCee H
I know there are quite a few negative reviews here, but I had a great experience this evening. I wasn’t wanting to cook, but there aren’t a lot of vegan options that are available for delivery to my area (southwest). I got four different items from the menu plus a tea for my son, and while he didn’t love the tea, everything else was great.
I got the vegan gyoza, harumaki, vegetable udon, and some fried rice for my son (who is not vegan). Everything tasted great AND it arrived before the estimated delivery time from DoorDash.
Will definitely order from them again.
… moreI got the vegan gyoza, harumaki, vegetable udon, and some fried rice for my son (who is not vegan). Everything tasted great AND it arrived before the estimated delivery time from DoorDash.
Will definitely order from them again.
Kati
This was our first time seeing this place and wanted to try it out, and I can say we are very disappointed. My husband ordered over the phone and we walk in calculating the total was gonna be $45. The total came out to be $60. And I’m appalled asking why it’s so much. And the man started raising his voice being rude saying that’s what we ordered when he got it wrong and gave us an entrée instead of it being a side like we ordered. We got the order situated. And they still ended up giving us the wrong order. He tried turning it around and saying it was our fault for him not understanding us. All around being plain rude to us. And the food isn’t even that good. Too small of portions for crappy food. DEFINITELY DONT RECOMMEND THIS PLACE!!!!
… moreWillow Land
I have been coming here for about six years now, and I have always had good experiences! I would recommend this small business to any sushi lovers around 🙂
… moreMr Fun
Only got 1 of 2 California rolls.
Crispy roll was good.
The cream cheese was ok at first but way to much of it, and it tasted spoiled in the second half of the roll.
The entire chicken teriyaki meal was dry, over cooked, and splashed with soy sauce for color. The fried rice was just over cooked dried out white rice with soy sauce on it.
The Yum Yum was supposed to be a beverage but it was a giant $4 bowl of toppings. Disgusting!
What sort of circus is this place?! Don’t even give this play a try.
… moreCrispy roll was good.
The cream cheese was ok at first but way to much of it, and it tasted spoiled in the second half of the roll.
The entire chicken teriyaki meal was dry, over cooked, and splashed with soy sauce for color. The fried rice was just over cooked dried out white rice with soy sauce on it.
The Yum Yum was supposed to be a beverage but it was a giant $4 bowl of toppings. Disgusting!
What sort of circus is this place?! Don’t even give this play a try.
Natalie Reynolds
Order delivery and It took 1.5hrs. The food was flavorless and the beef gyoza hard. I was very disappointed in the meal.
… moreAnn McNeil
I’ve ordered several times from Bonsai using door dash. It’s a tad expensive but the food is good. This time my steak hibachi was a tad overcooked but I know nothing is perfect. Will def order again
… moreIsaiah Hernandez
Ordered a Philly roll and the cheese tasted spoiled. Called to complain that the food didn’t taste fresh and they told me I was wrong. They insisted cream cheese is supposed to be sour…
… more